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Large room and well equipped kitchen. See problems below and hats off to BOOKING.COM for providing compensation
Poor service at checkin and checkout. Deposit of $200 way too high (double that of other hotels) and not refunded at checkout. Had to fight with hotel to finally get the refund. Kept getting different explanations. Told a few days in advance that electricity would be out first half day there. Too late to rebook another hotel. No hot water when we arrived nor morning after. Breakfast mediocre and empty food trays not replenished. TV's didn't work and only one was fixed. Pool is very small.
Ambience was great. Of course the location and mountain scenery are top motch.
Understanding that it is perhaps a slow time of year for the resort, but it would have been nicer to have more restaurants and stores open.
Great place to stay in Sun Peaks. The furnishings are terrific, the kitchens are clean, and the location is great.
hotel is new and clean，all staff are kind
extra parking fee
When you stay at The Residences at Sun Peaks Grand in Sun Peaks, you'll be next to a golf course, just steps from Sun Peaks Resort and 3 minutes by foot from Sun Peaks Golf Course. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Sun Peaks? This hotel has facilities measuring 12000 square feet (1115 square meters), including a conference center. Self parking (subject to charges) is available onsite.
based on 22 reviews
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Most popular landmarks
- Sun Peaks Golf Course 243 m
- Sun Peaks Resort 1.2 km
|Kamloops North||37.7 km|