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Bare bones flight no entertainment minimal, if any food or beverage. warm beer only if you want a cocktail

Sky canceled our 8 am flight at 1 am. However Kiwi.com, who we used to book our flight (because sky airways online system would always give us an error message when we entered our payment information ) didn’t claim it was a cancellation but simply a 12.5 hour delay, and rescheduled our flight for 8:30 pm. This would have left us stuckk at the airport for 12.5 more hours, as we we staying at the Wyndham hotel at the airport. We were unable to request a refund this through kiwi because they don’t allow refunds for any schedule changes with less than 24 hours difference. Kayak and sky airline’s own websites showed the flight as cancelled. Only kiwi showed it as a very very very delayed flight. This way kiwi can keep our money. Ugh. We tried for hours to request a refund at the sky airlines website, but there was always an error at the very last step where you enter your refund credit card information. We ended up being forced to request refund vouchers which are good for 12 months but which we will likely never use. We ended up booking new flights with Latam airlines that got us out at 8:40 am. We will never use kiwi.com again.

my flight was canceled without reason or possibility of resuming another flight within the time frame of my trip I could not contact an adviser either by email or by telephone because no communication possible on the website I could not have the flight reimbursed I find this way of doing things by the company inadmissible I have lost €250 it is theft I do not recommend this company and I consider that you have not done your job because I have not obtained any help from your part

overcharge for everything.

J’ai réservé avec Kayak. Sur mon billet de confirmation il était noté que j’avais droit à des bagages pour chaque passager mais on m’a fait payer 36 dolllars pour l’un des passagers.

Don’t ever book with them. They are worse than Ryanair and you will end up paying more for the worse possible airline and deal with ignorant people who don’t know what “customer” is. Avoid at all costs

Pros: We never got boarded!! They oversold the flight and al the passengers without seats are left in line with no explanation! And extremely rude people at the counters. I understand the issues going on these days but to not even acknowledge hen people are asking them when is the next flight, is unacceptable! I will never book this airline again and expect my money back for today's no go :(

Cons: Don't work with this company! Sky Airlie is horrible customer service at the counters in Punta Arenas

Pros: On time

Cons: Carry on forced check at door - same size I have used to fly on American and LATAM. Said nothing downstairs at baggage check, but then forced me to pay $30 at bording because they said it was too big. Pretty lousy. Also brief turbulence at the beginning and they closed the bathrooms for the rest of the smooth three hour flight.

Cons: The cost of this flight was too high for such a mediocre experience. Additionally after paying to bring a bag on board, there was difficulty in finding a space for it and the crew was only somewhat helpful.

Pros: There was lots of space in the aisle and seat.

Cons: Sky Airlines lost my luggage! I couldn't check-in online, and then when we were running late, they almost didn't print our ticket out at the ticket counter. Sky Airlines lost my luggage on top of that! Still waiting for it now...

Pros: Land crew

Cons: Flight was delayed 30 minutes; seats were terribly uncomfortable; flight crew was rude; boarding process was confusing, no announcements were made in English.

Pros: The crew that we had direct contact with were nice. The baggage screeners are misinformed.

Cons: We were removed from our flight to bariloche because of an issue with our checked bags. The issue was that we had some AAA alkaline batteries in our bags. We were told this is in violation of international standards. It is not. We missed our flight because of this.

Pros: Schedule

Cons: Rudeness of people at counter for check-in

Pros: Bad service also i find out my pscreption sun glass is missing

Cons: We were late to board on an already late flight

Pros: We were on time even early

Cons: They don’t even serve water and had menu items missing. also the seating is WAY too tight and uncomfortabke

Refused priority boarding by a psycho boarding attendant

Pros: Stewards were professional

Cons: Gate attendant was too stupid to find my pre boarding authorization in the system. Child kicking the back of my chairman another child playing video game with sound on. No headphones