Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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10.0 "Food is to die for."
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8.8 "Location is great."10.0 "100%
liked the proximity to shopping ." -
8.3 "Great service."10.0 "100% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." -
7.1 "Good breakfast."
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5.6 "Rooms are ok."
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5.3 "Average value."
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2.9 "Generally quite dirty."
Overall rating
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8.6 "Location is great."
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8.3 "Great service."10.0 "100% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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5.5 "Average comfort."
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5.3 "Rooms are ok."
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4.7 "Value below average."
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4.4 "Vibe wasn't good."
Overall rating
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8.8 "Location is great."
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8.4 "Great service."
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5.4 "Rooms are ok."
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4.6 "Vibe wasn't good."
Overall rating
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5.9 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Had New Years Eve Buffet in the Bar Area. Very mediocre
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8.0review from
The staff shows that they want you to be happy. Reward member benefits not honored because the booking was not made direct. Numerous problems with WIFI connection.
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10.0review from
The front desk service is outstanding fast, courteous and fast. Great staff. Rooms are ok but old.
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7.0review from
This guest did not leave comments about this hotel.
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5.0review from
The location and the hotel in general The service, change me the room becuase i add an additional fay and pay more for that day. I was with my family and was very unconfortable to change room because of that. If they accept and additional night the should keep the number of days the same room
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10.0review from
friendly staff distance form downtown area and distance from subway
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9.0review from
clean, great service, and great staff a bit i=out of the way from downtown
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10.0review from
The two saunas All was great
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10.0review from
It is located in one of the Best places in Santiago called Las Condes. Beside its, just one block, you will arrive a nice shopping, at the end, your location is perfect. It just an suggestion to include on rate the breakfast, I did that but I need to pay an extra of 50 US$/day for two to get it, too much EXPENSIVE, in my opinion
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8.0review from
The rooms are huge and well kept. The location; it is far from everything, subway included. Be prepared to walk or taxi a lot.
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7.0review from
Friendly service. The location: Santiago as a location selector covers too large of an area.
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6.0review from
Excellent location, loved being near tons of shopping. The taxis that stage in the hotel driveway are at least twice as expensive as the black-n-yellow taxis in the street.
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4.0review from
Good workspace in room Bad Internet, cold rooms, price gouging at every turn
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9.0review from
The staff were among the best I have ever experienced in a hotel. Really sincere and welcoming. Can't think of any negatives.
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10.0review from
The hotel was very nice and the staff was excellent. From the time I arrived every employee was very friendly, professional and willing to answer any questions I had. The workout facilities were also very good and up to date.
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10.0review from
I stayed here for a week and a half and I almost didn't want to leave. The rooms were very clean, the staff was very friendly - all of them spoke English, and they are very flexible to changes. After two days of being there, the concierge and half his staff were addressing me by name. I would highly recommend this hotel to anyone.
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10.0review from
I highly recommend this hotel. English speaking staff is very courteous and helpful. Service was excellant, and rooms & public areas were very nice. A modern mall, grocery store and many good restaurants are a block away. Good location in a very nice area of the city.
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9.0review from
Had New Years Eve Buffet in the Bar Area. Very mediocre
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8.0review from
The staff shows that they want you to be happy. Reward member benefits not honored because the booking was not made direct. Numerous problems with WIFI connection.
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10.0review from
The front desk service is outstanding fast, courteous and fast. Great staff. Rooms are ok but old.
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10.0review from
friendly staff distance form downtown area and distance from subway
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9.0review from
clean, great service, and great staff a bit i=out of the way from downtown
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10.0review from
The two saunas All was great
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10.0review from
It is located in one of the Best places in Santiago called Las Condes. Beside its, just one block, you will arrive a nice shopping, at the end, your location is perfect. It just an suggestion to include on rate the breakfast, I did that but I need to pay an extra of 50 US$/day for two to get it, too much EXPENSIVE, in my opinion
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8.0review from
The rooms are huge and well kept. The location; it is far from everything, subway included. Be prepared to walk or taxi a lot.
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9.0review from
The staff were among the best I have ever experienced in a hotel. Really sincere and welcoming. Can't think of any negatives.
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10.0review from
The hotel was very nice and the staff was excellent. From the time I arrived every employee was very friendly, professional and willing to answer any questions I had. The workout facilities were also very good and up to date.
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10.0review from
I stayed here for a week and a half and I almost didn't want to leave. The rooms were very clean, the staff was very friendly - all of them spoke English, and they are very flexible to changes. After two days of being there, the concierge and half his staff were addressing me by name. I would highly recommend this hotel to anyone.
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10.0review from
I highly recommend this hotel. English speaking staff is very courteous and helpful. Service was excellant, and rooms & public areas were very nice. A modern mall, grocery store and many good restaurants are a block away. Good location in a very nice area of the city.
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5.0review from
The location and the hotel in general The service, change me the room becuase i add an additional fay and pay more for that day. I was with my family and was very unconfortable to change room because of that. If they accept and additional night the should keep the number of days the same room
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6.0review from
Excellent location, loved being near tons of shopping. The taxis that stage in the hotel driveway are at least twice as expensive as the black-n-yellow taxis in the street.
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4.0review from
Good workspace in room Bad Internet, cold rooms, price gouging at every turn
