Nestled on the beach, this Condado hotel is within 3 mi (5 km) of Casino del Mar at La Concha Resort, Puerto Rico Convention Center, and Jose Miguel Agrelot Coliseum. Castillo de San Cristobal is 2.9 mi (4.7 km) away.
Pretty awful. Rude front desk, disgusting rooms, beds from 1920, dirtyPros: Beachfront access. That is the ONLY redeeming factor.Cons: Everything. The room was nasty, elevator was scary, got bitten by bugs at night (likely bed bugs), bathroom was disgusting, check-in staff was rude, pretty much everything about this place was terrible. The mattress has clearly not been replaced in over 30 years. I would definitely not recommend staying there, especially for the rate. The Best Western right around the corner is about the same price and is a million times nicer. Seriously, avoid this like the plague. It's an AWFUL hotel.
Terrible place Pros: Room was dirty, the lobby was awafull dirty contains, broken furniture.
Pros: Close to the beachCons: Room was very small, not really looking good, no control over A/C.
Pros: Location is goodCons: Bad air , to much noise ,bad elevador
Real headachePros: I didn't like nothing. I learn so much with this stay for next time. These days I counting on booking hotel not being a huge deal, that all hotels should be same level of quality but PEOPLE please don't stay here.
Staff - the worst, the worst!!!! Location is good, but not worth it.
If you book it you are about to make a huge mistake. Cons: Noise from everywhere, ac can't control, cold as hell night and day time. Only soap is what you get in 3 stars hotel!! That's craaaazy. No bar. No unlocked balcony on a top floor. No vending machine. No breakfast. NO GUESTS. NO GUESTS. 25 fee for anyone you want to visit you. Anyone. l had a WEEK booked! Not refundable. I politely asked what we can do. People that work there they are TRAINED to give you imidiately responds that you don't want to hear. They don't work with you. I booked my self other hotel. Holiday inn - few blocks away. Breakfast. Gym. Pool. Clean. 3 stars too! Kayak will get personal email from me about this hotel. And again, except young guy on reception and cleaning lady's, those guys that work there look like one on the street that want your wallet !
Atlantic BeachPros: It's very convenient to get around in the area. I really enjoy the fact that the restaurants, bars, few other things were right there in the area. The hotel is OK it needs a lot of renovation the place itself but I only stay for three nights. If you're gonna stay for two or three nights that would be fine.Cons: The place needs some improvement in term of renovation, painting and so on....I guess you'll see you get there!
Cons: Few parking spots available, parking fee even if they park your car on the street
beachfrontPros: beachfront veranda and barCons: rooms are noisy and small. Elevator works when it wants to
Good overallPros: The location was good, but there was no parking available. You are able to see the beach from a big window from the room. Staff is friendly.Cons: Elevators need to be remodeled. Bathrooms were dirty. There was no parking available.
Pros: The pictures on the website looked nothing like the room-very very small room.
AMAZING LOCATION Pros: This place has a amazing location and beautiful views. The staff is extremely friendly and helpful . They will tell you where to go how to get there where to eat etc......Cons: Is one of the only gay hotels listed and there was a lot of heterosexual couples staying there . It doesn't bother me but not lots of gays there . And they didn't have a bar or restaurant
Gross, small Pros: Ocean view from Lobby Cons: The room was the size of a jail cell, towels were small, didn't smell fresh and I found women's hair on them. Wifi didn't work , front desk said it doesn't reach all the rooms. I asked to be moved but front desk told me there wasn't any rooms available (on a Monday, total BS)
Next day , I was denied a late check out for the first time in 16 yrs of travel. Funny thing is one of the employees told me they were atleast 70% vacant. So I'm confused with I wasn't switched to a diff room with wifi and denied a late check out to 1130am