Recent reviews
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- Negative
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8.0
the waiting on the run way for people to board
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5.0
Friendly and helpful cabin staff Really cramped seating :-(
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2.0
Nothing. Everything, firstly I checked in early as recommended to find that my wife and I were not sat together. It gave me the option to change one of our seats, stating that it would only increase in cost if we select a more expensive seat. It turns out there were more free seats than reserved but to sit next to my wife (without changing hers) it was going to cost £10, no idea why as they hadn't selected her a more expensive seat. Guess what.....the exact same happened when checking in on our return journey, can't wait to board the plane in a couple of days! When arriving at the airport it is clear Ryanair are removing staff to keep cost down with no care for passenger satisfaction, you check your bags in automatically which appears a scam for over weighing your cases and charging you without having to speak to you. It coat us £10 for being over a kilo, we didn't believe we were but paid it as we thought we had no choice because no staff were close by. A couple beside us were supposedly 3 kilos over and believed this to be incorrect, they kicked off enough of a fuss to be able to go check in face to face and not pay a single penny, doesn't quite seem fair? The final nail in the coffin was the fact that at 8.45 (our supposed departure time) we were stuck in a huge queue watching people get off the plane we were due to board. No delays or hold ups had been announced yet we should have been boarding at 8.15 and told to go to our gate as normal for this time. No plain in sight and when it arrives we can't go straight on as people are getting off it! All in all Ryanair have been awful so far and I am dreading our flight home!
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5.3
The air conditioning was very high and I think that most passengers feel very cold during the flight.
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6.0
Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!
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8.0
Flight went to plan, no problems boarding and on time. All good.
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2.3
Even the departure was delay we arrive on time Dirty seat and table. Crew member in charge treated passengers as foolish cattle.
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5.3
Clean plane and comfy seats The hostess selling goods during the flight using the loudspeakers. That was crazy, never seen that before. The airline must be desperate for income. I was trying to watch a BBC programme on my BBC iplayer and she was too loud (I could hear and I had headphones) The boarding at Stansted airport is just too badly managed. incredible that you are required to check-in your size and weight restricted hand luggage after they have boarded a few passengers. Then you waste time waiting for it to come out.
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8.0
For the price of this ticket the service was really good there are improvements but for the price of the ticket I can't complain at anything
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6.6
Check in online Seat comfort was not good. No recline and no seat pocket. No frills I guess
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8.0
the waiting on the run way for people to board
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8.0
Flight went to plan, no problems boarding and on time. All good.
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8.0
For the price of this ticket the service was really good there are improvements but for the price of the ticket I can't complain at anything
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5.0
Friendly and helpful cabin staff Really cramped seating :-(
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2.0
Nothing. Everything, firstly I checked in early as recommended to find that my wife and I were not sat together. It gave me the option to change one of our seats, stating that it would only increase in cost if we select a more expensive seat. It turns out there were more free seats than reserved but to sit next to my wife (without changing hers) it was going to cost £10, no idea why as they hadn't selected her a more expensive seat. Guess what.....the exact same happened when checking in on our return journey, can't wait to board the plane in a couple of days! When arriving at the airport it is clear Ryanair are removing staff to keep cost down with no care for passenger satisfaction, you check your bags in automatically which appears a scam for over weighing your cases and charging you without having to speak to you. It coat us £10 for being over a kilo, we didn't believe we were but paid it as we thought we had no choice because no staff were close by. A couple beside us were supposedly 3 kilos over and believed this to be incorrect, they kicked off enough of a fuss to be able to go check in face to face and not pay a single penny, doesn't quite seem fair? The final nail in the coffin was the fact that at 8.45 (our supposed departure time) we were stuck in a huge queue watching people get off the plane we were due to board. No delays or hold ups had been announced yet we should have been boarding at 8.15 and told to go to our gate as normal for this time. No plain in sight and when it arrives we can't go straight on as people are getting off it! All in all Ryanair have been awful so far and I am dreading our flight home!
review from
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5.3
The air conditioning was very high and I think that most passengers feel very cold during the flight.
review from
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6.0
Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!
review from
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2.3
Even the departure was delay we arrive on time Dirty seat and table. Crew member in charge treated passengers as foolish cattle.
review from
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5.3
Clean plane and comfy seats The hostess selling goods during the flight using the loudspeakers. That was crazy, never seen that before. The airline must be desperate for income. I was trying to watch a BBC programme on my BBC iplayer and she was too loud (I could hear and I had headphones) The boarding at Stansted airport is just too badly managed. incredible that you are required to check-in your size and weight restricted hand luggage after they have boarded a few passengers. Then you waste time waiting for it to come out.
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