Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5 stars

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
See location+52 984 875 1130
From
₹ 29,117
Cheapest

rate per night

8.0
Very good
based on 243 reviews
243 reviews

Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Overview

Rating

Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive features an all-inclusive meal plan, a private beach and a bicycle rental. Popular facilities, such as a Jacuzzi, an indoor pool and free Wi-Fi, ensure an enjoyable stay in Puerto Aventuras.

The resort boasts deluxe amenities and services, such as outdoor tennis courts and Rock Spa. Guests can try out the recreational activities available, such as a sauna, billiards and a playground. A well-equipped fitness centre is also provided.

Rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive feature a spa bath and a coffee maker. All have slippers, a mini bar and a private bathroom with bathrobes.

During their stay at the resort, guests can enjoy a meal at Ciao, which offers a menu including Italian and international specialties. Guests can choose from a range of beverages at Dive or Heaven Bar.

Cozumel International Airport is a 60-minute drive from Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are close by.

Rating
8.0
Very good
Based on 243 verified guest reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Wed 7/5
Thu 8/5
Superior room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
bed type unknown
Standard Room
bed type unknown
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Beauty salon
  • Water park
  • Pool table
  • Night club
  • Basketball court

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Saltwater pool
  • Massage
  • Pool bar
  • Sauna

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Kitchen

  • Kitchen
  • Dishwasher
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Complimentary breakfast
  • Playground

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.0
Very good
243 verified ratings
Wonderful
149
Very good
41
Good
24
Okay
8
Fair
3
Mediocre
8
Poor
10

Summary of reviews

Guests say
Guests have expressed mixed feelings about their stay, highlighting significant issues with service quality, cleanliness, and food. Many noted that the hotel did not meet their expectations compared to previous visits, with several mentioning the decline in service and room quality. However, the location and some aspects of the amenities received positive remarks, indicating that while there are areas needing improvement, the hotel still offers a decent experience for some guests.
AI-generated from customer reviews
Location8 out of 10
Atmosphere2.5 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
Service1 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya1 km
  • Oasis Beach1.6 km
  • Puerto Aventuras Golf Club1.8 km
  • Dolphin Discovery1.8 km
  • Puerto Aventuras Marina1.9 km
  • CEDAM Museum1.9 km
  • Omni Beach2 km
  • Kantun Chi4.6 km
  • Cenote Azul4.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 2.1 km from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 29.1 km from Cozumel. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 60.2 km from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

See more FAQs

Nearby hotels and places to stay

4-star hotel
3% cheaperHard Rock Hotel Riviera Maya7.7 Good (388 reviews)0.41 kmPrivate beach, snorkelling, Outdoor pool₹ 34,891+
3-star hotel
62% cheaperCatalonia Yucatan Beach7.8 Good (74 reviews)1.13 kmPrivate beach, snorkelling, Outdoor pool₹ 13,543+
Rental
87% cheaper
Amazing Puerto Aventuras Modern Studio #201
0.48 kmOutdoor pool, Kitchen, air-conditioned₹ 4,684+
Rental
46% cheaper
Luxury Apartament Punta Roca Ocean Front
8.5 Excellent (2 reviews)0.64 kmPool, Kitchen, air-conditioned₹ 19,502+
3-star hotel
62% cheaperCatalonia Yucatan Beach7.8 Good (74 reviews)1.13 kmPrivate beach, snorkelling, Outdoor pool₹ 13,543+
4-star hotel
3% cheaperHard Rock Hotel Riviera Maya7.7 Good (388 reviews)0.41 kmPrivate beach, snorkelling, Outdoor pool₹ 34,891+
Rental
95% cheaper
Casa Anthilia
9.4 Excellent (2 reviews)0.84 kmPool, Kitchen, air-conditioned₹ 1,619+
Rental
87% cheaper
Amazing Puerto Aventuras Modern Studio #201
0.48 kmOutdoor pool, Kitchen, air-conditioned₹ 4,684+
3-star hotel
62% cheaperCatalonia Yucatan Beach7.8 Good (74 reviews)1.13 kmPrivate beach, snorkelling, Outdoor pool₹ 13,543+
4-star hotel
3% cheaperHard Rock Hotel Riviera Maya7.7 Good (388 reviews)0.41 kmPrivate beach, snorkelling, Outdoor pool₹ 34,891+
Rental
72% cheaper
Affordable Paradise - Close to the Beach!
10 Excellent (8 reviews)1.02 kmOutdoor pool, Kitchen, Tennis₹ 10,135+
Rental
2 Fantastic Luxury Villas on Golf course 2 Heated pools Puerto Aventuras
10 Excellent (5 reviews)0.78 kmPrivate pool, Outdoor pool, Kitchen₹ 100,745+

Good to know

Value for money

7.6

Distance to city centre

2.1 km

Nearest airport

Cozumel

Distance to airport

29.1 km