The hotel was relatively clean. Several things seemed to need repair or replacement: sink in the bathroom, desk chair, etc. Customer service was good though.
2 stars
Baymont by Wyndham Provo River
2230 North University Parkway, Provo, UT 84604-1509, United States
Provo, UT
See location+1 801 373 7044Photos of Baymont by Wyndham Provo River
Overview
Set at the base of Y Mountain, Baymont by Wyndham Provo River Hotel provides a comfortable place to stay in Provo and features an indoor pool and a Jacuzzi. It also offers a BBQ/picnic area, a 24-hour reception and laundry facilities.
Staying at the hotel is fun for the whole family, as kids will love the play area and adults can plan sightseeing trips with the help of the friendly staff at the hotel's tour desk. The spa provides a variety of facial and body treatments.
Equipped to ensure an enjoyable stay, rooms provide wireless internet access and a refrigerator. They are also fitted with a hair dryer and a microwave.
The area surrounding Baymont by Wyndham Provo River Hotel is well-known for its shopping and eateries. Utah Valley University and Provo Tabernacle are a brief drive away.
Latest deals for Baymont by Wyndham Provo River
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Baymont by Wyndham Provo River
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Internet
- Towels
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Designated smoking area
Services and conveniences
- Conference rooms
- Business centre
- Meeting/Banquet facilities
- 24-hour front desk
Pool and spa
- Spa
- Hot tub
- Indoor pool
General
- Window
- Telephone
- Seating area
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Family friendly
- Playground
Reviews of Baymont by Wyndham Provo River
6.6
Okay
1893 verified ratings
Wonderful
548
Very good
256
Good
280
Okay
183
Fair
178
Mediocre
129
Poor
319
Summary of reviews
Guests say
Guests appreciated the location of the hotel, noting it was convenient and well-placed. However, many expressed dissatisfaction with the cleanliness of the rooms, mentioning issues like dirtiness, unpleasant odors, and maintenance problems. Additionally, the service received mixed reviews, with some guests finding communication difficult due to language barriers and others citing poor management. Overall, while the location was a highlight, significant improvements are needed in cleanliness and service.AI-generated from customer reviews
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Score by provider
6.9 out of 10
1258 reviews
5.8 out of 10
288 reviews
7.2 out of 10
31 reviews
8.4 out of 10
1 review
7.6 out of 10
23 reviews
All reviews
This was once the Best Hotel in Provo....WOW, what a DUMP!!!
We were so sad to learn that the pool was closed due to a chlorine shortage. My little kids were super disappointed!!! The continental breakfast was just a “grab and go bag” consisting of a granola bars, juice, yogurt and fruit cup. On their website they had said they advertised waffles bacon and eggs. That was disappointing also. The place is pretty run down. Major soap scum in the shower, window...
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Pros (+) The location is perfect
Cons (-) Make sure the rooms are available. Do not get the accessible rooms. When you shower the water just goes everywhere.
Pros (+) Room size and fridge and microwave and no deposit
Cons (-) The cleanliness. Our first room one of the beds smelled like feet so we had to move. The beds you can feel the springs in your back. I guess this is just not things I’m use to staying at Baymonts. In Slc ours are super nice clean and comfortable. I think $75 was pretty steep for what we got.
Pros (+) Love the location
Cons (-) It’s becoming my favorite place to do an overnighter
Pros (+) Love the location and the friendly staff.
Cons (-) The room was okay, but the shower was weak and didn't have all the extra shelves like some of your other rooms for extras...like our own shampoo and other toiletries for showing.
Pros (+) We especially liked the location. Easy to find and off the beaten path
Cons (-) It was pleasant
Pros (+) Enjoyed the room and the comfort.
Pros (+) Nice location and comfortable room
Cons (-) Just wished the bathroom was bigger
Location
2230 North University Parkway, Provo, UT 84604-1509
What's nearby
- Museum of Peoples and Cultures0.6 km
- Brigham Young University Museum of Paleontology0.9 km
- Brigham Young University1.5 km
- Brigham Young University Museum of Art1.9 km
- Harold B Lee Library1.9 km
- Brigham Young University Museum of Peoples and Cultures2.2 km
- Provo City Library2.4 km
- Thomas N. Taylor House2.6 km
- Silver Row3 km
- Provo West Co-op3.1 km
- John R. Twelves House3.1 km
- George M. Brown House3.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Baymont by Wyndham Provo River
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Baymont by Wyndham Provo River
Nearby hotels and places to stay
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See most recommended stays in ProvoGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 3.2 km |
Nearest airport | Provo |
Distance to airport | 7.1 km |