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|"Excellent rroms, great breakfast service."||(in 64 reviews)|
|"Bfast excellent staff friendly,efficient and helpful."||(in 101 reviews)|
|"Perfect location, friendly staff, great view."||(in 47 reviews)|
|"Room was quite small."||(in 27 reviews)|
|"River view room,a little noisy."||(in 27 reviews)|
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Location to the Ribeira
There was no parking, we had to walk quite a while with our suitcases, the breakfast was terrible the fruit was actually rotted, we had explained to the people there that we have been at Pestana before, different ones, we can’t believe the service and the quality. Especially as we called prior to arriving. Then to top it all off we went to a winetasting which we go to every year with friends and the staff at the hotel stole our commemorative wine glasses. We were supposed to get new glasses as the manager said she knew people at the wine tasting, not only did we never get wine glasses she never followed up with us, we left and have never heard from them again. Great location but for a five star Pestana property it’s quite lacking in the service and the amenities. I would not stay again. We should have gone with our first choice, the Yeatman. We ended up going there on Sunday, spectacular and then some.
Overlooking the river ... lovely reception area
Room was dated and very very disappointing. Carpet looked dirty - mould in the dated badly appointed bathroom. No decent lighting in room. Poor furniture . Plug to coffee station did not work .. amenities not replaced - only 2 towels which stayed damp due to cold bathroom - why no heating it’s not summer yet ? No slippers and it’s a 5 star? No blanket provided in cold weather - scatter cushions and throws of poor quality. No evening bedside water provided - when asked for some was told by housekeeping to order myself from Reception ?
On arrival we were greeted with genuine and welcoming smiles from friendly staff. The hotel is in a great location along the river close to numerous restaurants and bars and straight across the river from all the Port Cellars accessed via a short ferry ride. Porto is quite hilly but the hotel is located on a level area with lots to see and do close by. Excellent breakfast.
After a lovely welcome we decided to eat at the hotel on our first night and the food ( steaks then a light dessert ) was first class ,the bar , adjacent to the dining room ,was great and the Margharitas superb !Tthe breakfasts were lovely and served at our table- lots to choose from and friendly efficient service. the location of the hotel was in the hub of the quayside - ideal for us . the staff continued to be super-helpful the bedroom was fabulous - we opted for an up grade to a river view which was worth every penny - thank you all at Pestana Vintage Porto !
Wonderful hotel with wonderful view and location. You will not regret choosing this hotel.
The Porto Hotels Pestana Vintage Porto lies in the historic district of Ribeira. The hotel is a group of 18 buildings and has been named a UNESCO World Heritage Site. The hotel is in front of the Douro River, giving all rooms a view of the river. Rooms also have views of the D. Luis Bridge and Wine Cellars of Gaia.
Each room is created from old houses, giving them a unique layout and dimensions. The rooms are simple. The Porto Hotels Pestana Vintage Porto is considered a destination for romantic couples on vacation. All rooms are non-smoking. There is room service available for all rooms, and there is an onsite restaurant. Guests can enjoy free Wi-Fi throughout the property.
The Rib Beef and Wine Restaurant features a causal dining atmosphere. It is decorated in a trendy and cosmopolitan décor with a vast selection of wines and drinks. There is also the Heritage Bar with an array of cocktails and the true essence of port wine.
The Porto Hotels Pestana Vintage Porto offers concierge services at the front desk. Reception can help visitors book a cruise along the Douro or for a tour of the Gaia cellars. Guests can also get help purchasing concert tickets or plan visits to local establishments.
The nearby tram takes guests to shop and gastronomic interest places. The bike rentals allow guests to visit areas of interest and historical places. There is a bustling nightlife for guests who want to enjoy a bit of fun while they are on vacation.
based on 1,549 reviews
Things to know
- Professional service
- Friendly service
- Great view
Policies vary by room type and provider.
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Most popular landmarks
- Praça da Ribeira 11 m
- Praça do Infante D. Henrique 169 m
- Igreja de São Francisco 194 m
- Mercado Ferreira Borges 195 m
- Palácio da Bolsa 202 m
- Sé do Porto 287 m
|Porto Ribeira||138 m|
|Porto Cordoaria||0.6 km|