Hacienda Tres Rios Resort Spa & Nature Park

Carretera Cancún Tulum Km 54, 77760 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2400

Cheapest
rate per night

8.8

Excellent
based on 2,326 reviews
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
SnapTravel ₹ 9,795
ROOMDI ₹ 10,936
Prestigia ₹ 12,029
SnapTravel
ROOMDI
Prestigia

Good to know

Distance to city centre

11.2 km

Location rating

8.9

Nearest airport

Cancun

Distance to airport

39.3 km

Rooms

Check-in
Check-out

Double rooms

₹ 14,218+

Bed type
Provider
Nightly + local taxes & fees
Unknown
₹ 14,218 per night

Standard rooms

₹ 12,029+

Bed type
Provider
Nightly + local taxes & fees
Unknown
₹ 12,029 per night

Reviews

Traveller rating

35
10
8
0
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    9.0

    Beautiful location; much nicer than most resorts.

    I thought the food was better on previous visits.

  • Good
    Feb 2020
    8.0

    Friendly and helpful staff throughout the whole complex. I think it is good that there is an Adult pool separate from the activity pool. We enjoyed the jungle setting and Cenotes surrounding the resort. Swimming/floating in the river flowing from the cenote into the ocean was lots of fun. The atmosphere and architecture in both the Italian and Mexican restaurants was beautiful.

    A beautiful beach for the "members only" which was basically unused during the 5 days we were at the resort. Leave it open and available to all of the guest at the resort. Use it or lose it!!!

  • Excellent
    Oct 2019
    8.2

    friendliness and caring of the staff; the bedroom was quite nice

    music at the bar was loud, no area for latino or any kind of dancing, more attention to taking guests into town when guest do not know anything about the place

  • Good
    Aug 2019
    7.9

    Very poor welcome for a 5 stars hotel which I was very excited to discover when I booked it. My reservation could not be found. I got told that it’s cause I went through booking that it’s often an issue ...? Huh how is that my problem being a paying customer who received a confirmation to to stay at the hotel. Staff handling this kind of situation poorly , not warm at all i was traveling alone it seemed like they did not care , I did not get any information arriving at 11pm at the resort , I had to go find it myself and ask for further details . The next day I saw people getting a tour I felt left out. The staff at the welcome fell very short to the 5 stars the hotel has. I work in the same industry I can say that my guests are always treated as king and queens

  • Good
    May 2019
    6.7

    breakfast was great i have no negative feelings about the location for breakfast

    the rooms, elevators and walkways can smell better i know it is a nature park and animals live there but the general smell of the compound can be much more pleasant i have been to similar resorts and the smell through the walkways is refreshing and inviting

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About

Overview

Hacienda Tres Rios is a one-of-a-kind luxury resort that includes exclusive guest access to Tres Rios Nature Park as part of the all-inclusive plans. This resort features stylish, modern architecture and design with high ceilings and stunning locally-inspired finishes and furnishings. Guests can enjoy world-class dining, luxurious spa services, and a variety of well-appointed amenities in the various guest rooms and suites. Plus, it is all located on the Yucatan Peninsula right in the heart of the Riviera Maya.

Hacienda Tres Rios Resort originally began as an experiment of the nature park, which was originally designed as an ecological park. The resort features sustainable construction and materials and prides itself as a leader in the model of sustainable tourism development. The goal is to provide high-quality experiences for visitors and still meet the demands of environmental and social responsibility. Plus, it allows guests to enjoy the 326-acre nature park that includes preserved jungles, three beautiful rivers, and more than 250 species of plants and animals that are native to the area.

Guests staying at the Tres Rios resort in Riviera Maya can enjoy all-inclusive services and amenities, included in the price of the room. Unlimited meals are available at the resort’s many restaurants and bars, as well as unlimited alcoholic and non-alcoholic drinks. Guests also enjoy 24-hour room service, an in-room minibar free of charge, private beach access, concierge services, a fitness center with steam room and sauna, and two swimming pools. There is a kids club program and an adults-only pool, making it easy for families to split up and enjoy some downtime.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 2,326 reviews

9.3

Vibe

9.3

WiFi

5.2

Beach

2.3

Bar

Things to know

  • Nice building
  • Friendly service
  • Recreation staff is nice
  • Friendly atmosphere

Check in

15:00

Check out

11:30

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Car hire
Internet
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Fishing
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Free parking
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
Towels
Lift
Massage
Accessible parking
Balcony
Body soap
Bottle of water
Breakfast in the room
Conditioner
DVD player
Flat-screen TV
Laptop safe
Private bathroom
Safety deposit box
Shampoo
Shower
Shower cap
Snack bar
Sofa
Sofa bed
Solarium
Telephone
Toilet
Toilet paper
Trash cans
TV
Valet parking
Walk-in shower
Wardrobe or closet
Wifi available in all areas
Daily housekeeping
Entertainment staff
Grocery deliveries
Ironing service
Tour desk
Wake-up service
Canoeing
Cycling
Diving
Evening entertainment
Water sport facilities (on site)
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Spa
Child pool
No smoking
Coffee shop
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Steam room
Wedding services
Airport shuttle
Golf
Tennis
Linens
Soap and shampoo provided
Coffee machine
Fire extinguisher
Beach chairs
Beach towels
Bicycle available
Boat
Central heating
Child friendly
Deadbolt locks
First-aid kit
Fitness room

FAQs when booking at Hacienda Tres Rios Resort Spa & Nature Park

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Does Hacienda Tres Rios Resort Spa & Nature Park offer free Wi-Fi?

Does Hacienda Tres Rios Resort Spa & Nature Park offer free parking?

Does Hacienda Tres Rios Resort Spa & Nature Park offer free airport shuttle service?

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Can you bring pets to Hacienda Tres Rios Resort Spa & Nature Park?

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Photos

All photos (39)
Bedroom (4)
Bar (1)
Pool (3)
Beach (2)

Location

Most popular landmarks

  • Parque Natural Tres Ríos 21 m
  • El Camaleón Mayakoba Golf Club 2.8 km
  • Playa Maroma 5.9 km
  • Playa Paraíso 7.9 km
  • Mamita's Beach Club 10 km
  • Muelle Navega 10.4 km

Playa del Carmen travel guide

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Hotels Mexico Quintana Roo Playa del Carmen Hacienda Tres Rios Resort Spa & Nature Park