Book Payless hire cars in Playa del Carmen

Reviews for Payless in Playa del Carmen

Recent reviews

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4.0

Car was dirty, lots of body damage, but staff friendly.Reviewed 15 Apr 2024

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2.0

HORRIBLEPros:This was a complete joke. I asked my boyfriend and roomate, while booking my car rental on Kayak if it was legit, and they assured me it was. Well... It wasn't. I arrived to the car rental shop 'Pay Less Car Rental' to a very rude man, telling me he didn't have my reservation. Even though I had a confirmation number. So after digging he tells me the Luxury SUV we rented, they have never had had in stock. And all that was available was a low end small car. Considering I had 5 people waiting on me to take an 2 hour road trip, I had no choice but to take the car. This car should not be on the road, its old, rusty, dented, and dangerous. The seat belts don't work, It is standard and it barley switches gears, the windows leak, the lock on the drivers door barley unlocks, the wipers don't work, the lights are so dim I can't drive at night, and SO much more. This vehicle is an absolute JOKE and should be taken off the road. At this point I am under the impression that Kayak is not even close to legitimate, and it is a waste of time to book something, that doesn't even exist.Cons:EverythingReviewed 21 Nov 2017

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2.0

Cons:price was way higher than advertised. I didnt rent a car because of itReviewed 9 Jan 2017

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2.0

One of the worst place to ever rentPros:NothingCons:Three of us with families reserved three vans at plays del Carmen, Mexico to drive to chichen itza. We have confirmed reservation numbers from kayak. When we went three to pick vans the didn't even know that we are coming. He had no vans cars or anything to rent to us. All three families stranded middle of no where with kids. Avoid at all cost. Kayak should ban them.Reviewed 1 Jan 2017

review from

2.0

Do not rent from here.Pros:Absolutely nothing.Cons:There was a language barrier which normally isn't a big deal and is to be expected. But they told me the final contract could be printed in English which was the only reason we decided to go with them. After payment and a $250 USD hold on our card for the car, they said it can't be printed in English. Too late now, had to go through with it. It was a 3 hour ordeal to get the rental as well. After we turned it back in they said the deposit would be back in our account within 2 days. 5 days later and we're still not seeing the money hit our account. Go with a reputable company. Hertz was right down the street and would have been a much better option.Reviewed 30 Dec 2016

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2.0

They try to scam youPros:Nothing to like.Cons:I booked a one day car rental for 10$. When I got there, internet was down and the agent told me that there was no way I could rent the car for $10. He said the rental would be much more, and that insurance was required and it was 78$ USD. He was not willing to honor the booking details at all.Reviewed 27 Dec 2016

review from

2.0

Kayak or Payless did not even book any van or car.Pros:I got the confirmation of the van and we went to the location. The representative said its not confirmed and there are no vans available. We had to take a bus to get on to several places with our kids. Its very disappointing for our friends and families to trust KayakReviewed 27 Dec 2016

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More

• What is the most popular car hire from Payless in Playa del Carmen?

  Economy (Nissan March or similar) is the most frequently booked car hire type from Payless in Playa del Carmen.

• How many car hire locations does Payless have in Playa del Carmen?

  Payless has 7 hire locations in Playa del Carmen. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Cancun airport (CUN)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes