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2.0
I left my drill and tools in the back of the car and they never called me back about my suppliesReviewed 25 Jan 2023
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2.0
Rental company didn’t give me a car with fictional reason.Reviewed 6 Nov 2022
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6.0
There was address in email. There are no sign of Payless anywhere. No parking for drop off. My friend dropped me off and parked somewhere nearby and then I searched for 15min to find the payless- Looks like its operated inside HERTZ or so.Reviewed 5 Oct 2022
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2.0
I was overcharged for fuel. Staff said I’d pay $3.50 per gallon if I had them fill the tank when I returned the car. I was charged that, plus an additional amount more than $60 for something related to fueling the car. No one mentioned having them fuel the car would cost me more than $60 in addition to the fuel price. That was corrupt. The car was disgustingly filthy inside and out, but I didn’t have time to be picky, so I took it. There is no way on earth that car was cleaned at all between renters. Bits of food in the seats and ground into the carpet. Sticky drink spills on three of the seats. Some stain on the ceiling above the driver??? A used paper napkin stuffed into a drink holder. Just foul.Reviewed 28 Aug 2022
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4.0
I filled the gas tank up at the gas station across the street, however I was still charged for gas upon returning the vehicle, When I picked up the car, I heard another customer complaining about the same thing. They seem to be running a scan and saying that the cars are going out with 18.8 gallons of guess and coming back with 17.Reviewed 4 Aug 2022
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8.0
Liked the people who assisted us, they was polite , professional, and proficient at their job. Cost could has been betterReviewed 6 Jul 2022
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8.0
It was goodReviewed 18 Jun 2022
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2.0
Never even got the car. Got to the rental office and the line was 200 people long.Reviewed 2 Apr 2022
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8.0
It was just hard to find Payless at love field for pick up. There was not good signage to let us know it was with Budget. Other than that it was fineReviewed 8 Mar 2022
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10.0
Great service, great vehicle, all round super experience.Reviewed 6 Mar 2022
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6.0
As I returned the car, a fuel charge was added and billed to my credit card. When I noticed it on me receipt I went to the front desk, waited 1 hour in line and asked them to remove it since I had chosen to refuel the car myself - on the agreement. It would be better to check the agreement first before cashing out the order. That way these mistakes aren't made.Reviewed 3 Mar 2022
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2.0
Zero customer service. Charge for everything by default.Reviewed 3 Mar 2022
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