Located in Brickell, this hotel is within 1 mi (2 km) of Mary Brickell Village and James L. Knight Center. Vizcaya Museum and Gardens and Patricia And Phillip Frost Museum Of Science are also within 2 mi (3 km).
Pros: It was very quiet and safe
Terrible service. Poor quality room, good locationPros: Good Location in Miami's Brickell District. Cons: This place SUCKS.
Our reservation was cancelled without notice, and they moved us to new hotels twice. Then told us we had not paid, even though we paid in full with CC 3 months in advance. Every time we passed through the lobby there was a new customer with a major problem, receiving no help.
Once I reached out to corporate, the situation began to improve, but not without MUCH arguing and hassle. The service is beyond terrible. The employees are largely completely clueless, helpless and don't communicate with you, or each other.
The rooms are just barely passable. Cheap construction, cheap beds, poor sheets, and no services whatsoever. No cleaning, no gym, nada.
Again, this place SUCKS. Don't stay here unless you're completely out of options. Get a VRBO or Air BnB in the same area. This is the only time I'll be visiting an Extended Stay America, ever.
Good place for the moneyPros: Clean and comfortable.Cons: No lobby staff after 11pm. No one on location will answer your call after 11pm. Answering service can't do anything.