Overview

allsun Hotel Lucana

Plaza del Sol 4, 35100 Maspalomas, Canarias, Spain
+34 928 774 040

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+34 928 774 040

Overall guest ratings

8.0/10 Good
based on 441 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.9
  • 6.5

Good to know

  • Recreation staff is nice
  • Clean rooms
  • Clean hotel facilities
  • Friendly service

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 418 reviews
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      8.4 "84% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      10.0 "Lovely bar service, according to 100%."
      7.0 "70% said the tour guides were very nice."
    • 8.9 "Beach is lovely."
      8.3 "83% appreciated the clean beach."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.1 "91% thought it was clean."
      9.5 "Clean pool, said 95%."
      8.8 "88% said the bathroom was clean."
    • 8.3 "Very nice wellness & sports facilities."
      8.2 "top-notch fitness area, thought 82%."
      8.8 "88% loved the sauna."
    • 6.5 "Average amenities."
      6.4 "For 64%, the outdoor sports facilities were ok."
      5.0 "Acceptable kids facilties, thought 50%."
    • 4.7 "Value below average."
      2.0 "80% thought it was overpriced."
    • 2.3 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 359 reviews
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 9.0 "Wonderful beach."
      8.1 "81% appreciated the clean beach."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
      8.2 "82% said the reception staff was great."
      9.1 "Housekeeping was great, according to 91%."
      10.0 "Lovely bar service, according to 100%."
      7.0 "70% said the tour guides were very nice."
    • 8.7 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.4 "94% thought it was clean."
      9.4 "Clean pool, said 94%."
      8.6 "86% said the bathroom was clean."
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
      8.8 "88% loved the sauna."
    • 7.0 "Nice rooms."
      5.3 "Only 53% said the rooms were modern."
      6.0 "Only 60% thought the furniture was functional."
      6.7 "Only 67% found the balcony ok."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 6.8 "Average amenities."
      5.6 "56% considered the lobby entrance to be so-so."
      6.0 "For 60%, the outdoor sports facilities were ok."
    • 5.9 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.0 "Average value."
    • 2.3 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 58 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "74% said the recreation staff was great."
      10.0 "Lovely bar service, according to 100%."
      8.3 "83% found the restaurant service to be one of the best."
      9.4 "Housekeeping was great, according to 94%."
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Beach is lovely."
    • 8.6 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.7 "Average amenities."
    • 4.5 "Value below average."
      2.0 "80% thought it was overpriced."
    • 2.9 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
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    Good to know
    "Recreation staff is nice"
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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