Annoyed much? Terrible says it all. scammers/ b
I liked the 3 hours sleep I got after finally getting the room I didn't want.
hotel called in early evening to tell me my pre-paid room was cancelled. They told me there might be rooms at a place down the road. Not helpful in the least and extremely poor customer service. Will rely on the Oread in the future.
Only a few nits to pick
Location is excellent - nearly all of our weekend activities were walkable. Rooms have small kitchenettes which are very nice when traveling with children. They are clean and roomy and have a large work area for laptops, etc. Parking garage was easy to operate and meant we were not searching for parking in downtown Lawrence.
There are nice TV's in the room, but only a small sofa where two people can sit. For a family of four staying in the room, it would be nice to have an armchair of some sort?? WiFi worked fine, but not with the AppleTV because of hotel sign in process. Cleaning staff made the bed, restocked towels, etc. while we were out, but did not run the dishwasher or restock coffee.
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen,high-speed Internet access, large outdoor courtyard with fire pit and barbecue area. Our guests will enjoy convenient access to all of historic downtown Lawrence and Kansas University. All this and more at the brand new Towneplace Suites Lawrence!
Based on 139 reviews
Policies vary by room type and provider.