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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

₹ 1,870+

Overall guest ratings

7.5/10 Good
based on 2,509 reviews

Review highlights

  • 8.1
  • 7.2
  • 4.8
  • 4.6

Nearby

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    About

    With a stay at Grand Borneo Hotel in Kota Kinabalu (Menggatal), you'll be minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and karaoke. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Indoor pool
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 2,509 reviews
    • 8.1 "Food is delicious."
      8.7 "87% loved the menu selection."
      7.1 "71% loved the dining experience."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.0 "Good breakfast."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.7 "Location is acceptable."
      5.7 "57% thought the parking prices were average."
      5.8 "Reasonably accessible by car, said 58%."
    • 4.8 "Not very comfortable."
      1.2 "Air conditioning was criticized by 88%."
      4.7 "53% thought it was too noisy."
      4.0 "60% criticized the small bathroom."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
      3.9 "Dirty pool, said 61%."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      0.8 "92% were disappointed with the minibar."
      0.7 "93% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 752 reviews
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Location is acceptable."
      5.4 "54% thought the parking prices were average."
    • 6.4 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.2 "Only 52% said rooms were big enough."
    • 4.9 "Not very comfortable."
      1.0 "Air conditioning was criticized by 90%."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 1,103 reviews
    • 8.0 "Food is delicious."
    • 7.1 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 6.8 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      1.3 "Air conditioning was criticized by 87%."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      0.8 "92% found problems with the furniture."
      0.3 "97% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      1.0 "90% were disappointed with the minibar."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 275 reviews
    • 8.2 "Food is delicious."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    based on 376 reviews
    • 8.2 "Food is delicious."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.7 "Location is acceptable."
      6.0 "60% thought the parking prices were average."
    • 5.8 "Vibe was decent."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.9 "51% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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