Kiwi charged me , and sent me the confirmation letter, but when I check in at the airport, they said the payment is declined!!! But Kiwi has already deducted my money on my bank account. I end up with buying a new ticket at a much hiher price due to the last minute booking!!!! I double paid this trip, what a horrible experience!! You need to refund me! Right now!!
my daughter is a nervous on flights - the flight attendant was an angel -calming her and assuring her that all is is OK. I really appreciated that as a parent.
Cons: Flight was cancelled and created 24 hour delay, lost day of work, terrible issues at home, and an 11 hr layover on the new flight.
Cons: Plane departed from Nairobi at the time it was to land in Entebbe
Pros: It took fairly short time, great equipment, friendly crew Nice snackCons: Best so far and value for money
Pros: Could not check ìn online My wife and I had to sit apart.
Cons: Very disorganized at check in and very chaotic. Our bags were not on the plane when we reached Entebbe. We had to wait for the next flight to bring them. Also, we were unaware that we would be flying “JamboJet” instead of Kenya Airways.