IATA code | QZ |
---|---|
Routes | 72 |
Top route | Jakarta Soekarno-Hatta Intl to Denpasar Bali Ngurah Rai |
Airports served | 23 |
Top airport | Denpasar Bali Ngurah Rai |
Compared with other LCC, Air Asia is a lot better
AirAsia is running a bait scam by listing a lot of flights to get as much booking as possible but ending up merging the flights to fill the seat. They will change the schedule as much as they would like. Just beware when booking their flights and if you are tight on schedule. Prepare to be disappointed.
We had an emergency seat to more comfortable and more leg room. It was good for a budget airline
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Liked the food. It’s was delicious! The cleanliness was average.. we saw dried liquid stains on the seat head in front. The flight was delayed. My experience with other airlines is that the flight crew usually announces an apology for the delay . Maybe air Asia doesn’t deem it necessary.. In summary the only positive that stood out was the food.
My flight got cancelled 7 days before departure, the the replacement flight was cancelled again and I was not notified, but found out during check in.
Delayed by 2 plus hours and utter chaos at the boarding gate. Boarding gate changed twice. People were stuck at the boarding gate with no access to food water or medicine.
The seats are not great and there is no entertainment. However, it is a discount line, the people are great, check in was easy, the food options were decent and inexpensive, the flight was on time, and we arrived safely. No complaints for the cost. Would fly again!
Efficient turnaround, flight on-time. Pre-ordered food arrived hot and was pretty good for the price.
Poor booking website other travel agents are more competent. Flights on transit does not require visa
I never mad a reservation so I didn’t fly. This was fraud. Take me off your email!! 😡
Soulless machine on the boarding that doesn’t allow even 100gr of overweight. Old airplane in poor condition.
No delays.
Bring AVOD back to the plane
2 hours to check-in, flight delayed 90 min, no timely information. Horrible experience
Air Asia is a favourite of mine. Well run, good planes, great staff and great value.
Cons: I wish I was told my ticket did not include a meal upfront.
Pros: Quick , professional boarding . Smoth take off and landing
Cons: Baggage unload time
Cons: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
Cons: Flight attendant presentation (uniforms were not very high quality)
Pros: Boarding was fast, aircraft clean
Cons: Crew wasn't just unfriendly, they were really rude!
Cons: We were delay for 2 hours, no communication, no apology or compensation.
Pros: stewards helped us with all our baby bags
Cons: not chewing on my knees for 4 hours would have been nice
Pros: Boarding time and departure time very good. Easy and fast check in
Cons: Delay one hour
Pros: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
Cons: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
Pros: Air asia always ok
Pros: Landed early
Pros: Sat grounded for 1 hour,
Cons: Service
Cons: horrible
On board Indonesia AirAsia flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Indonesia AirAsia assistance team will most likely ask you to pay extra for checked luggage.
Indonesia AirAsia offers direct flights to 23 cities in 6 different countries. Denpasar, Jakarta, and Singapore are the most popular cities covered by Indonesia AirAsia.
Indonesia AirAsia concentrates most of its flight operations in Denpasar.
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