|Top route||Jakarta Soekarno-Hatta Intl to Denpasar Bali Ngurah Rai|
|Top airport||Denpasar Bali Ngurah Rai|
Poor booking website other travel agents are more competent. Flights on transit does not require visa
I never mad a reservation so I didn’t fly. This was fraud. Take me off your email!! 😡
Soulless machine on the boarding that doesn’t allow even 100gr of overweight. Old airplane in poor condition.
Bring AVOD back to the plane
2 hours to check-in, flight delayed 90 min, no timely information. Horrible experience
Air Asia is a favourite of mine. Well run, good planes, great staff and great value.
Cons: I wish I was told my ticket did not include a meal upfront.
Pros: Quick , professional boarding . Smoth take off and landing
Cons: Baggage unload time
Cons: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
Cons: Flight attendant presentation (uniforms were not very high quality)
Pros: Boarding was fast, aircraft clean
Cons: Crew wasn't just unfriendly, they were really rude!
Cons: We were delay for 2 hours, no communication, no apology or compensation.
Pros: stewards helped us with all our baby bags
Cons: not chewing on my knees for 4 hours would have been nice
Pros: Boarding time and departure time very good. Easy and fast check in
Cons: Delay one hour
Pros: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
Cons: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
Pros: Air asia always ok
Pros: Landed early
Pros: Sat grounded for 1 hour,
Pros: Great experience
Pros: Well so far i uded airasia 3 times and always on time
Pros: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.
Cons: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.
Decent for a short domestic flight
Pros: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.
Cons: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.
Pros: Again Delayed
Cons: Missed appointment delayed as usual
Pros: Clean and crew
Cons: 2.5 hour delay. Not worth it.
Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
On board Indonesia AirAsia flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Indonesia AirAsia assistance team will most likely ask you to pay extra for checked luggage.
Indonesia AirAsia offers direct flights to 23 cities in 5 different countries. Denpasar, Jakarta, and Kuala Lumpur are the most popular cities covered by Indonesia AirAsia.
Indonesia AirAsia concentrates most of its flight operations in Denpasar.
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