Hilton Garden Inn Idaho Falls

Unaccommodating Staff

Pros: The bed was fairly comfortable.

Cons: They punish guests who book on Kayak or Expedia by going out of their way to put you in the least accommodating rooms. We booked through Kayak and called the hotel to make sure we had a King room with a pull out sofa. When we checked the young kid at the desk told us they had been given to guests that booked through the hotel. Not cool!

Cons: A standard room, but a horrible night's sleep. The windows rattled so badly because of the pervasive wind that the noise kept both my husband and I awake. Even masking the window noise with a running Dan didn't help.