9.6
Pros:Pick up and drop off was easy, no wait. Car was good enough.Cons:The opening time for the office is 7:30, so I had to have the car an extra day to get on the road early. If the office was open at 7:00 would have been better. Also, I had hoped the car was a Mazda 3 because I have considered buying one, but they only had another vehicle.Reviewed 7 Feb 2020
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2.0
Pros:Nothing. Horrible experience. I received a call at 840am about my 9am car rental stating that they overbooked vehicles and that they would not have my vehicle at all. No apology or offer for another vehicle. They said all vehicles were rented and tough luck and this was the "manager" who called me.Cons:Communication. Why call 20 minutes before a reservation to say no vehicles and cancelled. Don't book it in the first place. Again, horrible service and no apology or alternatives offered by Hertz.Reviewed 23 Sep 2019
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2.0
Pros:NOTHING AT ALL. HERTZ CALLED ME 1 HOUR BEFORE I WAS SCHEDULED TO PICK UP THE RENTAL AND TOLD ME THAT THEY DID NOT HAVE ANY CARS. THEY MADE NO ATTEMPT TO ASSIST ME IN LOCATING ANOTHER RENTAL AND WERE JUST VERY COLD AND UNCARING.Cons:EVERYTHING.Reviewed 20 Sep 2019
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10.0
Pros:THE CAR WAS PERFECTCons:NOTHING, IT WAS PERFECTReviewed 5 Sep 2018
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8.8
Easy pick upPros:Online rental, car was ready to go. Minimal paperwork with no wait. Exactly what I wanted.Reviewed 12 Mar 2018
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10.0
Great Local RentalPros:Reasonable rate, very helpful staff, great car. Much better than our other local rental company!Reviewed 24 Nov 2017
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10.0
Easy return.Pros:Quick and easy return. No problem at all with the drop off.Cons:I have no complaints. Everything was easy from start to finish.Reviewed 8 Nov 2017
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10.0
I received a free upgradePros:Things went perfectly.Cons:NothingReviewed 20 Sep 2017
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8.0
Pros:The agent was good and helpfulReviewed 20 Sep 2017
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2.0
HorriblePros:NothingCons:ServiceReviewed 2 Jul 2017
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10.0
Pros:friendly explanationCons:no cd playerReviewed 21 Jun 2017
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6.0
Pros:The car drove well and had great gas mileageCons:The car was in horrible shape. Not clean, no gas at time of pick up.Reviewed 5 May 2017
review from![kayak]()