Book Hertz hire cars in Philadelphia

Reviews for Hertz in Philadelphia

Recent reviews

Traveller rating

Wonderful

28

Very Good

18

Good

6

Okay

16

Fair

5

Mediocre

0

Poor

149

2.0

They had incorrect duplicate order that messed up my entire booking process. They then gave me the wrong car. Charged me for a full tank even though the car was 1/3 full. Had wrong mileage. When I dropped off, they tried to retroactively change my daily rate, increasing by 30%. Absolutely awful experience.Reviewed 15 Apr 2024

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2.0

Customer service was not good. At pickup, customer service representative made it seem like I was required to have the insurance. I thought I had paid for everything up front then all of a sudden I have another $167 in insurance. It was very confusing. I will not be using Hertz again due to the fact it seemed like they were trying to get every cent out of you instead of working with you to give you a good car experience. If you pay ahead online they should not be trying to sell you more stuff at pickup that you don't need.Reviewed 9 Apr 2024

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10.0

All peoples involved were extremely courteous friendly and eager to help. No wonder Philadelphia is known as the city of brotherly love.Reviewed 1 Dec 2023

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10.0

It was fast, easy, and stress free.Reviewed 28 Nov 2023

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2.0

Single worst car rental experience I have had. I’ve tried to rent from this location multiple times, multiple confirmed prepaid bookings. This is the first time they have had a car. The people working here have never heard of customer service. They answer personal phone calls during helping customers, lie to customers faces, and walk away from you in the middle of trying to get your car and return your car. I have never seen anything like this Hertz location. Shocked they are allowed to operate.Reviewed 28 Nov 2023

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2.0

There was no cars availableReviewed 28 Nov 2023

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2.0

Because they computer was down I had to wait 2 hours when I had a reservation. Then they gave me an “upgrade” of an EV, but no instructions about why that meant. Just rushed me through the process to get me out of there. I wound up spending more on charging the car than renting it. Not to mention the hours of time I lost trying to find places to charge, stations that were out of order, the six apps I had to download to my phone, and the actual hours I wasted charging the car instead of spending time with my family - the reason I rented the vehicle in the first place. When I told them I was upset they said there was nothing they could do until the rental was over. Now I have to wait 5-7 days to see IF I can get a refund. The Hertz location was in a cold parking garage with benches and 3 inch bulletproof glass so I couldn’t hear half the things they were talking about. Worst rental experience I’ve ever had. I’ll take the train next time. This was horrible.Reviewed 14 Nov 2023

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8.0

Everything was fairly smooth. I didn’t get a comprehensive explanation of the EV that ended up being my rental, but I figured most things out. Staff was friendly.Reviewed 6 Nov 2023

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2.0

I couldn't rent the car as the location had closed at an odd time mid-afternoon. As a result I had to quickly organize other transportation.Reviewed 25 Sep 2023

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2.0

Never even got to pick up my car. Gave me a pickup time that was the same time as their closing time. Tried to call to let them know I was running late and of course no one answered. Finally get there and everyone is gone. Never got my car. Had to scramble to find another car by the end of the day for a trip that was planned 2-3 months ago.Reviewed 15 Jun 2023

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2.0

I wish they had a car like they told me when I stopped by to confirm my reservation two days earlier.Reviewed 14 Jun 2023

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2.0

Place was closed.Reviewed 20 Nov 2022

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More

• What is the best location for me to pick up my car rental in Philadelphia?

  A great reason to book Hertz car rentals in Philadelphia is that Hertz offers so many different locations throughout the Philadelphia area to rent a car. For travelers who have already arrived in the Philadelphia area but then decide they want to rent a car, there are four different locations throughout the Philadelphia area where they can pick up a vehicle, including right in the downtown Philadelphia area, one in the Elmwood Park neighborhood, as well as one location north of downtown Philadelphia in the Wynnefield Heights neighborhood.

• What type of parking can I expect for my rental car in the downtown Philadelphia area?

  One of the best things about driving a rental car in the downtown Philadelphia area is that the city offers plenty of metered parking available throughout the downtown location. One of the added benefits of using these parking meters is that the city provides a method to pay for parking meters using an app on your smartphone. If you plan on staying longer in the downtown area, a good suggestion would be to utilize one of the many parking garages and surface lots you'll find in the downtown area. This lets you enjoy the entire experience of Philadelphia without having to worry about moving your rental car because your meter expires.

• What are some good choices for day trips in my rental car from Philadelphia?

  One of the best reasons to book Hertz car rentals in Philadelphia is because there are so many unique places you can make a day trip to from the Philadelphia area. Some of the best sites you can visit in your rental car include the sister cities of Lambertville, New Jersey and New Hope, Pennsylvania, the Gettysburg National Military Park, Pennsylvania Dutch country, and you can even make a longer trip to visit the nation's capital in Washington D.C.

• How much does it cost to hire a car from Hertz in Philadelphia?

  On average a car hire from Hertz in Philadelphia costs ₹ 4,113 per day.

• What is the most popular car hire from Hertz in Philadelphia?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Philadelphia.

• How many car hire locations does Hertz have in Philadelphia?

  Hertz has 20 hire locations in Philadelphia. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes