Book Hertz hire cars in Naperville

Reviews for Hertz in Naperville

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

2.0

There was no car availableReviewed 26 Mar 2023

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2.0

Vehicle was never availableReviewed 17 Mar 2022

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4.0

We went to return the car, and the location was closed. No email, no instructions, just a sign on the door saying closed for the next 4 days.Reviewed 31 Dec 2021

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2.0

Had a 2pm pick up scheduled and they were closed by noon. This place is the worst.Reviewed 26 Dec 2021

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3.9

IT IS INCREDIBLY EXPENSIVE to rent a car. If i don’t have too don’t.Reviewed 7 Jul 2021

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8.0

Pros:Pick up took 40 minutes. Only one guy to help and it took FOREVER. BUT Those of us waiting started conversations and we enjoyed each other's company, so it was chill. Fortunately, the folks waiting were kind and friendly and had a sense of humor. The Hertz guys - well - I think they were doing their best.Cons:Shorter wait time. Install toll trackers - this should work in all states, frankly and I'd love it if rental car companies could lobby government to streamline the toll trackers to accommodate all states' systems - so that if we are driving in an unfamiliar area and our phone GPS sends us through a toll booth, it's not a hassle to pay for it.Reviewed 28 Jun 2021

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2.0

Pros:Too high depositCons:Reduce deposit feesReviewed 20 Apr 2021

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8.8

Cons:Quick in and out. The staff was efficient, kind and professional. I prepaid and had a choice of 2. I opted for a vehicle that was scratched and dented to not look like a rental. The only thing I'd have liked is a freshly washed car... clean windshield.Reviewed 12 Aug 2019

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4.4

Pros:The price was reasonable.Cons:NO personal parking is permitted here so you cannot leave your personal vehicle here. The attendant and sign out process were both very slow even though the office was not busy.Reviewed 28 Jul 2019

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3.6

Pros:The staff was helpful and the pick up/drop off quick.Cons:The car stunk like cigarette smoke and instead of a mid size like I requested, I ended up with a full size car, a Malibu, which was not easy to drive.Reviewed 4 Jul 2019

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6.8

Pros:The price was competitive.Cons:The staff had not warmed the car up or bothered to scrape the frost of the windows when I picked it up.Reviewed 25 Mar 2019

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2.0

Pros:The dumb kid on the phone wasn’t rude. Just really really dumbCons:Let’s see. Have the car types you claim to have? That would be good. Uhmmmm what else? Oh yeah, when you don’t have the car size and type, just say “hey we are full of sh*t, never believe us.” Instead of lecturing me about how if i want a large suv i should have given you 72 hour notice.Reviewed 27 Feb 2019

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• What is the most popular car hire from Hertz in Naperville?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Hertz in Naperville.

• How many car hire locations does Hertz have in Naperville?

  Hertz has 3 hire locations in Naperville. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes