Book Hertz hire cars in Napa

Reviews for Hertz in Napa

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Very easy the employee from Vallejo location was really nice very professional thank you 🙏🏼 can’t remember her nameReviewed 13 Nov 2021

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4.0

Pros:Staff and the car itself were nice.Cons:Being told I will have to pay double the price I originally booked when I came to pick up the car.Reviewed 22 Jul 2020

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5.2

Pros:The employees were nice but the lack of vehicles on the day of pick up was terribleCons:The radio in the rental car did not work and nothing was done on the part of hertz to resolve the matterReviewed 5 Jan 2020

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2.0

Pros:NothingCons:I made two reservations with the correct confirmation number for both of them. At the time that I went to the rental office to pick it up the car they told me that they DONT HAVE ANY CAR AVAILABLE!!..Not even one of them were available. Worse service ever.Reviewed 1 Oct 2019

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2.0

Cons:They called the morning of the rental and said that they did not have a car for me at this location or at any location within a 60 mile radius.Reviewed 18 Jun 2019

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5.6

Pros:It was very easy and convenient at drop off. Quick and easy access to airport suttle.Cons:The car was little dusty and pet hair.Reviewed 27 May 2019

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2.0

Pros:Nothing, the entire process is a joke. You reserve a car online and when you get there, they tell you they have no cars available.Cons:Have cars for people to take if you were to accept their reservation or don't take the reservation if you cant guarantee that a car will be availableReviewed 26 May 2019

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2.8

Pros:Hertz does not have the rental available during the scheduled pick up time.Cons:Hertz employees should notify their customers ahead of time if they do not have the available vehicle for rent.Reviewed 18 May 2019

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8.8

Pros:Nice car drove great.Cons:They overcharged me by almost $100 and I gotta wait a week to get my money back.Reviewed 23 Apr 2019

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10.0

Pros:Their customer serviceCons:Everything was perfectReviewed 14 Mar 2019

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9.2

Pros:Excellent service and help from agent( Larisa?)Reviewed 23 Feb 2019

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4.8

Hertz's poor customer servicePros:The price per day was competitive.Cons:Awful customer service at the desk for the following reasons: - minimally staffed (one person) - the lone rental agent would answer the phone and provide sales related assistance on the phone while handling a rental at the desk and with others waiting in line; - the time it took to complete the rental: one hour; - the discourteous and surliness of the rental agent when I asked (after waiting for 15 minutes in line) whether the rental car was available; - as for the car, a tire had a leak requiring several air pump stops during the 8 day rental.Reviewed 29 May 2017

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More

• 10 /10Budget Hire Cars at Napa

• What is the most popular car hire from Hertz in Napa?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Hertz in Napa.

• How many car hire locations does Hertz have in Napa?

  Hertz has 1 hire location in Napa. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes