No surprise charges at check in with a pre paid rentalReviewed 5 Nov 2022
review from
10.0
Love that the rental car pick up and drop off is right at the doors of the airport. Nice and helpful staff, car was clean and easy to find.Reviewed 17 Oct 2022
review from
2.0
Cons:The car provided to me was filthy. I could barely see through the smeared windshield, and there wasn't a drop of washer fluid. Worse, there was a terrible scraping sound that Hertz must have known about. This car should not have been rented to anyone, certainly not at the high price that I paid. It was the worst rental car experience I have ever had.Reviewed 26 May 2021
review from
8.0
Pros:Staff was friendly but somewhat busy for no reasonCons:The vehicle could have been cleaner and not missing a matReviewed 9 Mar 2021
review from
4.0
Cons:When I picked up the car, I was told that the gas tank was full. When I got on the road, I realized that the tank was only 1/4 full. The vehicle also reeked of cigarette smoke to the point that we had to get air fresheners and all had a massive headache. The car was not clean on the outside. Inside was fine. We also had to put air in one of the tires three different times during our trip. This was not a good car rental experience.Reviewed 1 Dec 2020
review from
10.0
Pros:It was Pre-booking and things went well when I needed to extend a day longer with Hertz Company.Reviewed 21 Oct 2020
review from
5.2
Pros:The staff were very unfriendly and did not attempt to help us at all. They acted powerless because it was through a third party. The girl that checked us in had a sour attitude and made the start to our vacation poor. She doesn’t need to be in customer service.Cons:We accidents selected the wrong time to pick up our car and were 2 hours late. No one called us and I think that would be something beneficial so that people could try to get there as quickly as possible.Reviewed 10 Sep 2020
review from
3.6
Pros:The drop off was easyCons:The called smelled of smoke The car wasn’t clean The car had a lot of previous damage to it The car didn’t come with a full tank of gasReviewed 24 Aug 2020
review from
2.0
Pros:Absolutely nothingCons:This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!Reviewed 17 Aug 2020
review from
2.0
Cons:You have to pay rent plus the $200 at the same time that's to much of money at one time.Reviewed 17 Aug 2020
review from
7.2
Pros:Staff was friendly but not able to provide clear answers. Drop off was easy.Cons:Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.Reviewed 12 Jun 2019
review from
8.8
Pros:The staff at the Airport didn't seem to care one way or the other. The staff at the remote rental location were excellent!Reviewed 2 May 2019