10.0
I rent a van to pick my family from Airport, van was a Pacifica Chrysler with only 8000 km on it, Car-washed and cleaned super nice. The whole process was very smooth including the price. I highly recommend Hertz.Reviewed 20 Dec 2021
review from![kayak]()
2.0
Consistently poor service. This visit, they didn't even check over the car of help us to find it, just gave the key. It was locked up in a back area and we had to go move the gate, move the car, then move the gate again to get out. The car pulled hard to one side and it was a mess. I only rent from them when there is NO other choice.Reviewed 22 Nov 2021
review from![kayak]()
9.2
Pros:Efficient and prompt. Car was dropped off as requested and waiting for me when I landed.Cons:Everything was great.Reviewed 9 Nov 2020
review from![kayak]()
10.0
Pros:Rental price was very cheap, and I've got a free upgrade.Cons:They should offer Japanese or German cars.Reviewed 11 Feb 2020
review from![kayak]()
10.0
Pros:Staff is very friendly. I got an upgrade for the same price.Cons:If they had diesel cars.Reviewed 12 May 2019
review from![kayak]()
10.0
Cons:Thank you very much Omar, Great customer service and a good person to deal with!Reviewed 31 Jan 2019
review from![kayak]()
10.0
Pros:Quick pickup & dropoffReviewed 1 Dec 2018
review from![kayak]()
8.8
Pros:Omar is very friendly and helpful! thanks again!Cons:N/aReviewed 19 Nov 2018
review from![kayak]()
10.0
Omar is the bestPros:Omar is very friendly and helpful! God bless!Cons:Extra fees at online check out.Reviewed 11 Nov 2018
review from![kayak]()
6.0
Nice carPros:I loved the car. It was very clean and sleek. And my license had 007 in it so I was a Bond girl for a week! They were ever so polite and gave me a ride to the train station. This was a lifesaver as my luggage was very heavy.Cons:There was no record on their computer of my reservation. Just lucky I had it on my phone. Car was not full of gas when I got it and they could not adjust the cost to give me a rebate because I had done it online and their computer wouldn’t let them. They did suggest I return it only three quarters full but that is difficult to do. I was certainly less than impressed with the computer program they are using.Reviewed 5 Oct 2018
review from![kayak]()
10.0
Pros:Vehicle rent is affordableCons:Insurance is tooo high..If it is less,Hertz would be outstandingReviewed 9 Sep 2018
review from![kayak]()
3.6
Pros:NothingCons:Just what 3 hours for carReviewed 1 Sep 2018
review from![kayak]()