Book Hertz hire cars in Lake Charles

Reviews for Hertz in Lake Charles

Recent reviews

Traveller rating

Wonderful

1

Very Good

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Good

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Okay

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Fair

0

Mediocre

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Poor

1

2.0

Pros:No staff at the office. The office was closed due to weather. But the weather was great that day. I took a $30 uber to Hertz be stranded. Worst experience ever!Cons:Anything would have been better. Employees present would have been a great luxuryReviewed 27 Feb 2021

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10.0

Pros:Great experience. Amazing custumer service.Reviewed 15 May 2018

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6.0

Cons:This location seems to be chronically understaffed.Reviewed 8 Mar 2018

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5.2

Vehicle was smoked in and charged extra dayPros:Good value Hyundai Sonata was nice vehicle Comfortable to drive Easy to reserve using KayakCons:Charged and extra day when I was about 30 minutes past return time. Picked up vehicle and you could tell they tried to cover up a smoking smell. Especially bad in trunk.Reviewed 10 Jul 2017

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10.0

great experiencePros:car was an upgrade from what I originally ordered and I had to add a day to the rental...I was allowed to do that at the same discounted rate as original order! Great to hear!Cons:Fortunately, I had a corporate # code because I only had a debit card to use.. Would be great if debit card was acceptable once credit check is passed.Reviewed 2 Mar 2017

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2.0

Did not inform me the age limitCons:I paid for the car reservation online where it asked me my age multiple times. I went to pick it up weeks later. They let me pay for it online but I was under 25 so they couldn't accept my payment for the deposit and if I did pay cash it would more than double the price of the car. There was no age limit on the site. The only thing it said was had to be 21. I was late for my trip, have no money to use on vacation be cause I had to find an alternate was to get there, and have to wait 10 days for a refund!!Reviewed 28 Feb 2017

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8.4

Pros:Car was real nice!Cons:Overcharged us! Paid for a full size and they gave us a compactReviewed 6 Dec 2016

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10.0

Pros:Everything was wonderful! The employee was also great! Thanks and I will be using you guys for now on!Reviewed 5 Sep 2016

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More

• What is the most popular car hire from Hertz in Lake Charles?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Hertz in Lake Charles.

• How many car hire locations does Hertz have in Lake Charles?

  Hertz has 2 hire locations in Lake Charles. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Lake Charles airport (LCH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lake Charles airport (LCH)?

  Yes