Book Hertz hire cars in Greenwood

Reviews for Hertz in Greenwood

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Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

2

Fair

0

Mediocre

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Poor

3

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car was cleancar was dirty

pick up the carcredit card

car availablelocation was closed

rented a carnever rent

friendly staffwrong location

2.0

Cons:I did not use my rental. It was cancelled with Hertz on 4/20/2020 due to Covid 19. I have yet to see my refund despite repeated promises from them. Then today I read that they are possibly applying for bankruptcy. Sorry to leave my comments/problem on this forum but I just could not sit through another call. You can call me at 317/340-5611 if you are able to help me with this problem. Thank you, Rhonda DenzioReviewed 22 May 2020

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6.0

Pros:Pickup was easy. Nice staff.Cons:The car was dirty when picked up. We usually receive a car that has been washed. They took extra money from us and we cant get an answer as to why. Been trying to get our money back for three days.Reviewed 5 Jun 2019

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6.0

Hertz rentalPros:The car was nice and served our purpose for the trip.Cons:we had reserved a full size vehicle and when we went to pick it up they did not have one as someone did not return a car on time, so we settled for a mid size. They did give us a free tank of gas for our trouble and added a second driver for free as this normally has a steep charge. We also go hit with a large toll fee after the trip that was about $25.00 more than the actual tolls were as this is a fee they tack on to handle the tolls.Reviewed 11 Apr 2017

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8.8

Nice car, good pricePros:The staff was friendly and helpful.Cons:If you use a debit card they pull your credit, beware of that. If you use an actual credit card they don't. This is really dumb I think.Reviewed 17 Mar 2017

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4.0

Customer ServiceCons:I prepaid for a 4 day rental, first mistake. Due to family emergency our plans changed. Branch manager would not try to work with the situation, even change to a 1 day rental. If you prepay, no chance for a refund. One reason I prepaid was to hopefully have an easy in and out transaction. Nope, car was not ready for the scheduled pickup time. 25 min. wait. Was offered an upgrade that was ready, for additional charge. Luckily with the change in plans I didn't travel far. When I went to refill fuel before returning the car, the access panel to the fuel tank would not open. Called the Road Side Assistance #, who was very courteous (Billy) was told he would take care of fuel charges. Returned to the branch told them about the issue. It took 2 people to open access panel, 1 to hold the release, 1 to pry open panel. I was traveling alone. Was then told I needed to go fill it up. This location is very convenient for me, but I will never use them again. VERY POOR.Reviewed 7 Feb 2017

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2.4

AnnoyedPros:NothingCons:The service and unclear necessities to rentReviewed 8 Dec 2016

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2.0

Cons:The car had a bad transmission and the dealer wanted to argue that it was normal for the car to act that way. I couldn't use the Hertz for the planned trip and was forced to borrow my son's car, instead. My son take the car back to the dealer the next day in my absence, only to be told that because he was not the "Primary Driver", there would be no refund, but rather a "Voucher" for a future rental. Hmmmm.Reviewed 26 Nov 2016

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• 5.8 /10Budget Hire Cars at Greenwood

• What is the most popular car hire from Hertz in Greenwood?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Hertz in Greenwood.

• How many car hire locations does Hertz have in Greenwood?

  Hertz has 1 hire location in Greenwood. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes