8.0
Pros:Drop off was quick and easy.Cons:The car could of been a bit cleanerReviewed 28 Mar 2021
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9.2
Pros:The staff was very friendly and helpful even during these difficult timesCons:The car is a very basic model, but great for the priceReviewed 29 Mar 2020
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3.6
Cons:We will not rent from Hertz again.Reviewed 6 Jan 2020
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3.6
Pros:The vehicle worked fine 3Cons:I made a pre paid reservation a month earlier When i went to pick up the vehicle, you did not have it available. A similar vehicle was returned as I was about to leave and because I really didn't have more time to lose, I took it. Dirty and with less of a quarter tank of gas. The vehicle was fine but don't think I should have had to go thru the stress. My Hertz experience in Mexico was great. Pretty sad our quality here wasn't up to par. The crew did ask me to wait to get the vehicle ready. I prepaid it so o could leave as scheduled for my trip.Reviewed 12 Apr 2018
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2.0
Worst experience everCons:Booked the rental to evacuate from hurricane Irma, went to pick up the car 4 days before The storm and the locations closed without telling anyone even though our rental was confirmed. Called customer service and they told me if I wasn't willing to drive an hour north to a different location then I was out of luck.. this was the least professional experience I've ever hadReviewed 14 Sep 2017
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2.8
Cons:the car was very dirty, I was offered a large car and they gave me a compact one with smaller space.Reviewed 20 Apr 2017
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2.0
check in and drop off problemsCons:Check in took 15 - 20 min. Drop off took 25 min.. Problem seems to be systemic.Reviewed 11 Apr 2017
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9.2
Pros:everythingReviewed 22 Feb 2017
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8.0
Simple processPros:Very easy and efficient process from reservation through pickup and return.Cons:However, $99/day for a BAS model minvan was excessive.Reviewed 31 Dec 2016
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