Book Hertz hire cars in Columbus

Reviews for Hertz in Columbus

Recent reviews

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Wonderful

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4.0

Pros:There was a vehicle for me to use.Cons:The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.Reviewed 6 May 2021

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2.0

Pros:The vehicle was fine.Cons:I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.Reviewed 30 Mar 2021

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5.2

Pros:Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.Reviewed 1 Feb 2020

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10.0

The Nissan Versa was a very nice car. Cruise control was appreciatedPros:Very comfortable Nice size Cruse control Simple controlsCons:noneReviewed 29 Mar 2018

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4.4

Told us we were good to go, that we DID NOT need a credit card..Pros:The car was fine and once I got it 2 hours after I was supposed to all went well. Only cost @ $20 to fill up which was good.Cons:Hertz told us over the phone after we made the reservation we were good to pick up the car at 5 pm and we specifically told them we do not have a credit card and the lady said it would be fine we were good to go. They charged our bank account for the rental. When we got there the guy tells us we can't get the car because we don't have a credit card to put on file. I had to call a family member to come to the airport and bring me one to put on file and I was two hours late leaving. This was a terrible and stressful experience, embarrassing and a bad way to start a business trip. And to top it all off the extremely unhelpful and unwilling to do anything to help us non-customer service Hertz offered was pathetic. The only way I'll ever use this company again is if someone pays me to.Reviewed 12 Jan 2018

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10.0

Hertz is the bestPros:Compared to the other rental places their vehicles are well maintained and in better condition.Cons:It would be more convenient if they opened earlier than 9.Reviewed 9 Nov 2017

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2.0

Buyer BewarePros:I liked the Ford Focus Hatch... I think it's by far the best small car money can buy. Prior to this rental I have always been pleased with my experience at Hertz.Cons:My experience at the counter was sub par. The group was either inexperienced or unwilling to help. They threatened to upcharge at every opportunity. The mykey (I blame Ford partially) was locked and I was unable to listen to audiobooks over a week long rental. I called hertz and went to several locations with no resolutions. This weekly rental was saddening because Hertz did not fix it while it lasted. They wanted to charge me more. I tried saving a few bucks and waisted hundreds in efficiency. I pray that you have a better experience with them. Pick up and drop off was a nightmare... the car was washed and the interior was NOT cleaned. They refused to come out to the vehicle to inspect it and didn't have an answer for me about TX tolls via tagsReviewed 25 Feb 2017

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8.8

Cons:Parking lot is unkempt and confusingReviewed 6 Jul 2016

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8.0

Pros:Chrysler was a great carReviewed 29 Nov 2015

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• What is the most popular car hire from Hertz in Columbus?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked car hire type from Hertz in Columbus.

• How many car hire locations does Hertz have in Columbus?

  Hertz has 1 hire location in Columbus. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Metropolitan Area airport (CSG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Metropolitan Area airport (CSG)?

  Yes