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Value for money
Distance to city centre
|"Clean rooms and friendly staff"||(in 47 reviews)|
|"The heated pool was fantastic."||(in 37 reviews)|
|"Great accommodation, friendly and welcoming staff."||(in 73 reviews)|
|"The room smelled like urine."||(in 19 reviews)|
|"The continental breakfast was very poor"||(in 20 reviews)|
|"Hot water seem to run out fast."||(in 3 reviews)|
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The location was nice
For the price i definitely expected more. The rooms were dated and smelled musty. I booked for 4 people and all they could offer were double beds which were so uncomfortable. For almost $200 a night I feel like I should have got a much nicer hotel/accommodations.
not having a elevator with having to unload so much stuff with a baby and toddler
clean and comfortable
Very family friendly. Just a few minutes walk from all the downtown attractions. Pool and rooms were exceptionally clean and well maintained. Cleaning crew came in daily, replenished towels and necessities and did an exceptional job especially during this time of pandemic. The entire place was well maintained and the staff was very courteous and helpful.
I couldn't find anything we didn't enjoy about our stay.
Patricia at the front desk was very sweet and helpful
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
based on 565 reviews
Value for money
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Reviews about SureStay Hotel by Best Western Helen Downtown
Most popular landmarks
- Black Forest Bear Park 24 m
- Helen Tubing and Water Park 1.7 km
- Unicoi State Park 2.2 km
- Glass Mountain Gallery and Studio 2.2 km
- Raven Cliffs Falls 5.8 km
- Anna Ruby Falls 6.6 km