Overview

Sheraton Hanoi Hotel
Best Fitness Area

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

₹ 6,961+

Overall guest ratings

8.5/10 Excellent
based on 544 reviews

Review highlights

  • 10.0
  • 9.3
  • 6.9
  • 6.6

Good to know

  • Pleasant entrance area
  • Great view

Nearby

    show all

    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling city centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of the Sheraton Signature Sleep Experience. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

    Less more
    Starwood Hotels

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    Less more
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 544 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      10.0 "100% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 8.1 "Breakfast is good."
    • 6.9 "Location is acceptable."
      6.2 "Only 62% were satisfied with the proximity to shopping."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.7 "67% found the grounds not bad."
    • 6.4 "Average value."
    • 5.9 "Vibe was decent."
    • 2.9 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 136 reviews
    • 8.7 "Comfort level is high."
    • 8.2 "Great service."
    • 7.8 "Tasty food."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
    • 6.8 "Location is acceptable."
    • 6.6 "Average amenities."

    Overall rating

    7.2 Good
    based on 65 reviews
    • 8.4 "Great service."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."

    Overall rating

    9.2 Excellent
    based on 342 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.5 "Nice rooms."
      9.9 "99% thought the view was good."
    • 7.3 "Good location."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.7 "Average value."
    • 6.0 "Vibe was decent."
    • 2.8 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
    View all review categories
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Pleasant entrance area"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map