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First World Hotel - Hangzhou

No 92 Xianghu Road, Hangzhou 310000, China
+86 571 8386 6666

₹ 7,208+

Overall guest ratings

9.3/10 Excellent
based on 5,102 reviews

Review highlights

  • 8.6
  • 8.5
  • 7.3
  • 4.2

Nearby

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    Amenities

    • Complimentary breakfast
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 5,102 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      7.7 "77% said the concierge service was amazing."
    • 8.5 "Very nice wellness & sports facilities."
      8.6 "86% said that wellness & sports facilities were clean."
    • 7.3 "Good location."
      8.6 "86% liked the proximity to sightseeing."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 4.2 "Disappointing food."
      1.0 "90% did not enjoy the desserts."
      3.1 "69% complained about the fish/seafood dishes."
      4.0 "Unclean dining area, according to 60%."
    • 1.5 "Horrible pool."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    based on 255 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 7.4 "Good location."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 4.7 "Disappointing food."
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    Overall rating

    9.4 Excellent
    based on 4,642 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      7.6 "76% said the concierge service was amazing."
    • 8.6 "Very nice wellness & sports facilities."
      8.4 "84% said that wellness & sports facilities were clean."
    • 7.3 "Good location."
      8.7 "87% liked the proximity to sightseeing."
      7.6 "Easily accessible by car, said 76%."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.3 "Disappointing food."
      1.1 "89% did not enjoy the desserts."
    • 1.4 "Horrible pool."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 153 reviews
    • 8.7 "Great service."
      8.7 "87% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.4 "Very nice wellness & sports facilities."
    • 7.9 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 7.5 "Good location."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Rooms are ok."
    • 6.8 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 4.4 "Disappointing food."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 51 reviews
    • 8.6 "Great service."
    • 7.8 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 6.9 "Rooms are ok."
    data provided by TrustYou

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