|Top route||Sao Paulo Guarulhos Intl to Rio de Janeiro–Galeão Intl|
|Top airport||Sao Paulo Congonhas|
Fiquei de pé um tempão para embarcar. Apesar de ser grupo 1 e ter prioridade e cadeira premium.Ficamos retidoa e os outros grupos entraram antes... Vai entender este método uruguaio de embarque. Voo sem internet e tv. Voo em aviões mais velhos da gol que tem esta facilodade. Economia??? Pior foi o desembarque. De ônibus e vários fingers libres, vai entender
Alimentação mto escassa. Pelo menos deveria dar a opção de comprar e o Wi-Fi pago.
A Gol precisa aprender comfazer desembarque. Está anos luz atrás em organização. Os comissários são muito atrapalhados.
Os passageiros ainda não estão habituados a respeitar o embarque por grupos, que é a melhor maneira de embarque, na minha opinião. Então faltou pulso para impor a regra de embarque e desembarque às pessoas.
Kiwi service was terrible they actually didnt make the reservation and their system showed that the reservation eas complete so I had to buy a ticket in the front desk at the moment at and exorbitant price.
All was good
A Gol melhorou muito desde a última viagem que fiz, muito bom, aeronaves bem conservadas, tripulação cordial. Gostei.
Online checkin - a mess, unable to do… At airport - terrible, only one agent for priority checkin.long wait for the line of folks..
Mechanical issues caused our flight to be cancelled 1 hour into the flight; which was an issue they knew about, prior to take-off. There remedy was to reschedule my flights with Delta to JFK and then with United, out of Newark, to Phoenix. However, they never gave me a voucher for the 35 mile trip between JFK and Newark, which cost me $322.00.
Horário foi cumprido dentro do previsto. O lanche de bordo está muito ruim
P espaço entre os assentos é pequeno. E o voo atrasou mais de 30 minutos.
As stated before.
Flight via American Airlines and Gol never happened.
Boarding was ok. I slept all flight long.
everything was excellent,thanks!!!!
everything was excellent!! Thanks
The aircraft is really unconfortable. Even the premium class the seats are narrow and hard. There are no screens to watch movies, we have to use our phones. The food is ok in the premium class and really BAD in the economy class. The crew is lovely. I do not intend to travel Gol internationally if I can possibly avoid it.
Almost 5 hours delayed, no support or info from the company, we got a voucher of 45BRL for food when the local restaurant charges a 100BRL per kg, I had to pay an additional 50BRL to be able to eat and drink something. Poor service and terrible crisis management with the passengers. On top of that, got late for my next appointment in SP and practically lost a day in a hotel I paid over 1500SEK per day
Get me in first class
There is no food being served at Gol due to COVID situation. Which is understandable but still disappointed because others airlines are offering.
I missed it because of the delay in the other flights. Attendants in the airport sent me from one side to the other many times due to poor information.
Too much delay in the first two flights, so I lost the connection to the final destination.
There was a delay in NYC, so to take the connection in Miami I had to run across the airport. Then the flight delayed in Miami, and the schedule in GRU - São Paulo was too tight, so I missed the flight to Porto Alegre. When coming from international flights, the connection time needs to be more spaced because of immigration bureaucracy.
Cabin was extremely hot - such a sauna, and all complaints were in vain. Boarding was messy and disorganized. Very poor experience and certainly a statement of how passengers are going to suffer in Brazil with the lack of competition in the local market.
Pros: Comfortable seats, all on schedule, and kind team
Cons: Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!
Cons: I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!
Pros: It was a fluid flight
Cons: That it wasn't late
Pros: Once we boarded everything was super fast!
Cons: Delayed without much intel as to why or when we were due to finally get in the air
On board GOL flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the GOL assistance team will most likely ask you to pay extra for checked luggage.
GOL offers direct flights to 72 cities in 8 different countries. Rio de Janeiro, Sao Paulo, and Brasilia are the most popular cities covered by GOL.
GOL concentrates most of its flight operations in Sao Paulo.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including GOL.
GOL is based in Rio de Janeiro and is one of the largest airlines in Brazil. Additional hubs located in São Paulo, Fortaleza and Brasília help accommodate the domestic network, which has more than 50 destinations. International services are also available to neighboring countries that include Argentina, Chile, the Dominican Republic, Ecuador, Mexico, and Paraguay. Transcontinental flights reach southern locations in the United States. Codeshare agreements are held with several companies, including Air Canada, Delta Air Lines, Etihad Airways, and KLM.
Operating as a low-cost carrier, GOL delivers competitively priced fares while still providing onboard amenities. Complimentary beverages such as water, coffee and juice are always available. Nutritious snacks, including wholegrain biscuits and cookies, are also served for free on domestic services within Brazil. Passengers on longer distance international routes receive either a cold or hot meal with fruit.
Economy is available on all services, while Premium Economy is also offered on particular aircraft. Seats in Economy have approximately 31 in of legroom. Middle seats are reserved in Premium Economy, meaning you won’t have anyone sitting next to you, and they also recline 50% more. The upgraded section is restricted to 16 people and has an exclusive lavatory.
An exclusively Boeing fleet of aircraft is operated by GOL. A range of 737 models is flown, with seating layouts varying between 180 and 186 passengers. The short-to-medium distance jets can cater to both domestic and international routes. Simple orange and white designs decorate the fleet; however, a unique 737-800 has green and yellow features to celebrate the Brazilian football team.