Economy | ₹ 5,475/day |
Intermediate | ₹ 6,610/day |
5.2
Okay
130 reviewsCleanliness
6.1
Comfort
5.6
Pick-up/Drop-off
5.0
Value for money
5.4
2 locations in First Hill
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10.0 Excellent
Jan 2022
2.0 Mediocre
Dec 2022
2.0 Mediocre
Dec 2021
2.0 Mediocre
Dec 2021
10.0 Excellent
May 2021
Pros:
The staff was terrific - due to Covid they are stuck in a booth on the 6th floor of the garage. Given the terrible working conditions, they were incredibly nice. We had prepaid for the car and it was ready. The check-in process took no time at all and we were off on our holiday. Same experience for the rental return. After a horrendous experience with Alamo on our previous vacation, Hertz was a welcome experience!2.0 Mediocre
May 2021
Cons:
Wanted a car a Seattle/Tacoma airport ended up with one 45 minutes north in downtown Seattle. After a fligh had to take an Uber to get my rental car. No way to cancel or change rental reservation as Kayak subcontracted my rental to a third party.6.8
Good
64 reviewsCleanliness
6.8
Comfort
7.1
Pick-up/Drop-off
6.4
Value for money
6.9
2 locations in First Hill
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2.0 Mediocre
May 2022
5.2 Okay
Jun 2020
Pros:
Drop-off was easy and the car was functional.Cons:
Neither the car’s interior or exterior had been cleaned. There was trash in the cup holders and the interior surfaces clearly hadn’t even been wiped down. The exterior hadn’t been washed. The car was missing all four tire nozzle caps.9.6 Excellent
May 2020
Pros:
Great staff in Seattle8.4 Excellent
Sep 2019
Cons:
Car was only 3/4 full I was told it was full. Otherwise not a bad experience.10.0 Excellent
Aug 2019
Pros:
Staff picking up and dropping off made everything easy Quick time in and outCons:
Only thing is tricky turns to get it out of parking garage in Portland Take it slow and you will be good to go10.0 Excellent
Jul 2019
Pros:
Easy pick up and drop off, great locations. Loved our Dodge Journey - perfect for a road trip with kids.One location in First Hill
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6.0 Good
Dec 2017
Pros:
NothingCons:
Kayak had booked the car rental from a Seattle downtown location even though my search was from SeaTac airport . Hence my quoted price changed to a higher amount. Kayak search misrepresented the price of the rental6.0 Good
Sep 2017
Cons:
Pushed a little to hard to upgrade for a higher price6.4 Good
Sep 2017
Pros:
Ease of picking up car; cleanliness of carCons:
I reported a nick in the paint at the back right. Turns out the tire was bad and had a flat on the way back. They told me to change it out and return it to the closest lot (airport). They weren't willing to give me a car to get back to the city without charging me the extra hours for dropping it off after hours. Changing the tire wasn't bad but the fact that they weren't willing to send anyone out was their first fault. It's the principle...4.0 Okay
Aug 2017
Cons:
My reservation was for a different location, i.e. Downtown Seattle. Even though I used the kayak app and put in pick up/drop off location as Seattle airport. Why should I have to take a taxi downtown to pick up my rental car? The receptionist at the desk found me a car to rent at the airport but it cost me more money. I would not recommend Kayak to a friend nor will I use it in the future.10.0 Excellent
Aug 2017
Pros:
Great location.2.0 Mediocre
Jul 2017
Cons:
Being put into an alternative vehicle, at a price I had not agreed to.9.3
Excellent
18 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
9.3
Value for money
9.3
One location in First Hill
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8.8 Excellent
Jul 2018
Pros:
Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.Cons:
Rental was one of the lowest I could find, but still was over $100/day for 2 days.9.6 Excellent
Jun 2018
Pros:
We were given a free upgrade at the initiation of the agent.Cons:
It was a little confusing to get to the garage where the cars were located.8.8 Excellent
Dec 2017
Cons:
The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.10.0 Excellent
Aug 2017
Pros:
Rep gave an upgrade while picking up vehicle.Cons:
Off site dropoff for airport but that is not the fault of National.10.0 Excellent
Jul 2016
Pros:
All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.6.8 Good
Dec 2015
Pros:
The car was excellent but not at the airport where I expected it to be. I had to pay for a cab ($40) to get downtown and get stuck in horrible Seattle traffic leaving the rental center. The people at National were great and helpful but the entire experience should have been better8.2
Excellent
15 reviewsCleanliness
5.3
Comfort
6.6
Pick-up/Drop-off
7.9
Value for money
9.3
One location in First Hill
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6.8 Good
Oct 2020
Cons:
Car outside looked clean but inside was not.10.0 Excellent
Sep 2018
Pros:
Staff were very effeminate and friendly, very good car, overall I had a great road trip.8.0 Excellent
Jun 2018
Pros:
Easy to find car, good rate, overall I was very happy!Cons:
I assume the insurance was from Avis and not through a third party or Kayak, If I had needed to use the insurance, it seemed cumbersome and not just a drop off at Avis and they would take care of it. I will never use this insurance from Kayak again and I found the practice on how you sell it very misleading. Because of this - I may not ever use Kayak again.4.8 Okay
Apr 2016
Cons:
Price quoted on kayak was not honored.4.4 Okay
Oct 2015
Pros:
Pick-up was easy and the price was good.Cons:
Car was really mediocre. It was not delivered clean and a similar category (SUV) in other companies offered a much better and bigger car.10.0 Excellent
Mar 2022
7.9 Good
Aug 2021
6.8 Good
Oct 2020
Cons:
Car outside looked clean but inside was not.10.0 Excellent
Sep 2018
Pros:
Staff were very effeminate and friendly, very good car, overall I had a great road trip.8.0 Excellent
Jun 2018
Pros:
Easy to find car, good rate, overall I was very happy!Cons:
I assume the insurance was from Avis and not through a third party or Kayak, If I had needed to use the insurance, it seemed cumbersome and not just a drop off at Avis and they would take care of it. I will never use this insurance from Kayak again and I found the practice on how you sell it very misleading. Because of this - I may not ever use Kayak again.4.8 Okay
Apr 2016
Cons:
Price quoted on kayak was not honored.Thrifty
6.4
Good
21 reviewsCleanliness
7.3
Comfort
6.9
Pick-up/Drop-off
5.6
Value for money
6.4
One location in First Hill
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8.0 Excellent
May 2021
Pros:
Staff was friendly, and got a great rate by not renting from the airport. Drop off was easy.Cons:
The pickup/drop off location left something to be desired. 6th floor of a dark, old, parking garage that wasn’t especially well-lit. The main entrance was closed due to COVID and we had to use the back door to the elevator lobby. I could see someone, such as a young female alone, feeling quite uneasy about the location.2.0 Mediocre
May 2021
Pros:
The car was nice and a good deal concerning the other prices by other rental companies. The associate the checked us in was very accommodating.Cons:
When I originally booked through kayak I entered sea tac airport as my pick up and drop off location. I never confirmed and looked up the address of the Thrifty location because I assumed it would be at the airport that I entered. I got on the shuttle to the car rental terminal where I had to wait in line for an hour because there were so many guests arriving and only two associate working. When it was my turn the associate informed me I went to the wrong thrifty so I had to take the shuttle back to the airport then the train to downtown Seattle where the Thrifty I rented from actually was. I would recommend a much stronger and noticeable alert that the location of this thrifty is not at the airport. I found it says that is small writing randomly in the second email I got. It needs to be more noticeable while booking the car.10.0 Excellent
Apr 2021
Cons:
Gas efficient car2.0 Mediocre
Apr 2021
Cons:
Seattle pick-up location closes at 12P. I arrived a little late for my 12P pick-up, did not receive my car, yet I was charged for the full ten day rental contract. So far after two weeks Thrifty has been unwilling to negotiate.10.0 Excellent
Apr 2021
Pros:
Friendly staff2.0 Mediocre
Dec 2021
1.9 Horrible
Sep 2021
7.9 Good
Sep 2021
1.9 Horrible
Aug 2021
7.9 Good
Aug 2021
7.9 Good
Aug 2021
5.9
Okay
16 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
5.9
Value for money
5.9
One location in First Hill
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10.0 Excellent
Aug 2020
Pros:
The woman who received the car at the end was so wonderful and cheerful. I don't know if Enterprise can figure out who that was, but if so, I wanted to give my compliments.7.2 Good
May 2020
Pros:
The staff were nice, Jeep was new and very nice. Drop off was easy.Cons:
Enterprise sent us to a closed location for pick-up. We had to take a second Lyft to get to the consolidated location. When we picked up the SUV the gas tank was nearly empty.10.0 Excellent
Jan 2020
Pros:
great staff, quick in and out pick up, clean cars8.0 Excellent
Jul 2019
Pros:
Everything was great. Very friendly staff, professional and prompt service. Great7.2 Good
Jan 2017
Pros:
Excellent value for a quality vehicle. All of the staff we interacted with were friendly and easy to work with. No problems with the car.Cons:
Reeked of cigarettes and hadn't been thoroughly cleaned when we picked it up. Couldn't roll down the windows because we were driving though snow storms, but it was difficult to breathe and the stench stuck to you after you left the car. ;(10.0 Excellent
Nov 2016
Pros:
Awesome...5.7
Okay
26 reviewsCleanliness
8.0
Comfort
7.1
Pick-up/Drop-off
5.1
Value for money
6.0
One location in First Hill
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8.0 Excellent
Jul 2022
8.0 Excellent
Jun 2022
2.0 Mediocre
Jun 2022
2.0 Mediocre
Jun 2022
2.0 Mediocre
Dec 2021
Pros:
We realized there was a crack on the windshield and a couple dents after we drove the car out of the lot. It was a rainy night and we did not want to go through the hassle of driving all the way back and ask for another car. We had hoped that these items were recorded and when we return we would not be dinged for it. Unfortunately The lady who was checking the car back in would not believe us and added the damages as a report on our record.Cons:
Empathy and trust are crucial in the competitive service industry. The attitude of the lady who was inspecting our car was unacceptable.4.0 Okay
Aug 2020
Pros:
The car was very clean.Cons:
With everything that is going on in capital hill right now, I did not want to have to go back to capital hill to return the vehicle. I explained this to Sixt and asked if I could please return the car at the end of the rental at the airport instead (20 min away) and they would not let me do this without charging me $67 for the “change in drop off location”. The funny thing is that the staff at that Sixt location were telling me how no one was renting there since the hotel was closed so they kept having to drive cars over to the airport location. I was extremely disappointed that the company was concerned more about charging more fees than the safety and comfort of their customers. I am never going to rent from Sixt again after this bad experience.