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It was around 3 hours late, terrible

They made us pay 100 EUR For hand luggage for disappointed with the service and I will try to get the money back from them since our hand luggage did fit under the seat and actually measured the correct size.

The stewardess were very rude in their dealing with passengers.

Delayed almost 2h

The crew was efficient and welcoming. Boarding was a bit messy, some delay in the cleaning, it seems. All the rest was accordingly the flight tipology.

I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.

Pros: The flight was pretty smooth considering it was a small plane.

Cons: I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space.

Pros: ?

Cons: No

Pros: Entertainment was good.

Cons: The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before

Cons: The flight was delayed 40min So i missed the connection in Leipzig

Cons: It was so late and we were not told anything!!!

Pros: Punctual

Cons: Seats

Cons: Late

Pros: Awful!!!!

Very poor service

Pros: Nothing

Cons: Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing

Cons: I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again.

Cons: The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water.