Recent reviews
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7.5
Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)
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10.0
Excellent service. Great food and drinks.
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8.0
Everything was fast and convenient and the price was good No sign of eurowings on check in
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8.0
Vd
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6.0
Delayed. Our bags didn't make the connection.
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10.0
With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future.
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6.4
First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking.
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8.0
It was not so Good that we could not the second boarding pass at The first boarding location
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7.3
New a320, clean and bright interior. Flight delay
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4.3
Getting Off the plane. The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell. The flight got off & landed unbelievably hard. Never again
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10.0
Excellent service. Great food and drinks.
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8.0
Everything was fast and convenient and the price was good No sign of eurowings on check in
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8.0
Vd
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10.0
With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future.
review from
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8.0
It was not so Good that we could not the second boarding pass at The first boarding location
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7.5
Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)
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7.3
New a320, clean and bright interior. Flight delay
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6.0
Delayed. Our bags didn't make the connection.
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6.4
First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking.
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4.3
Getting Off the plane. The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell. The flight got off & landed unbelievably hard. Never again
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