2.0
Cons:They didn't have cars available. I was on a wait list but was never contacted either way after that.Reviewed 15 May 2021
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2.0
Pros:Nothing - I showed up to pick up the truck and none was available. Enterprise did not attempt to contact me to let me know there were no vehicles available and did nothing to remedy the situation. I had to cancel me plans and reschedule for the following weekend with Alamo. I will never rent from Enterprise again from your site or any other site.Cons:Live up to their obligations and communicate and not leave their customers hanging.Reviewed 28 Jul 2020
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2.8
Cons:The car was filthy and smelled of smoke even though it was a nine smoking car. The seats were super uncomfortable and there was a terrible squeak. The car needed to be retired as a rental.Reviewed 6 Jul 2020
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10.0
I enjoyed the opportunity to use enterprise they wPros:Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.Cons:That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.Reviewed 8 Mar 2017
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2.0
The car that wasn't therePros:NothingCons:I got no car after reserving it. The branch claimed they had no cars at all that morning.Reviewed 28 Feb 2017
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8.8
Pretty GoodPros:The size and type of car was good, the price was good.Cons:The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.Reviewed 10 Feb 2017
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2.0
This particular Enterprise has poor customer serviPros:Nothing. Poor customer service and I had to cancel the reservation.Cons:Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.Reviewed 29 Dec 2016
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8.0
Durham enterprisePros:Relatively easy to work with, able to drop off car overnight.Cons:Had to take a pickup truck due to no compact cars in stockReviewed 27 Aug 2016
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