Traveller reviews
Overall rating
7.0
Good
Based on 3,238 reviews
Boarding
7.3
Comfort
6.8
Crew
7.8
Entertainment
6.2
Food
6.7
Find cheap flights on EL AL
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Economy
EL AL information
| IATA code | LY |
|---|---|
| Routes | 121 |
| Top route | Paris Charles de Gaulle to Tel Aviv Ben Gurion Intl |
| Airports served | 61 |
| Top airport | Tel Aviv Ben Gurion Intl |
EL AL traveller reviews
Pros
"No frills, decent leg room."
(in 26 reviews)
"Good service and a pleasant flight"
(in 75 reviews)
"Nice crew, good food"
(in 126 reviews)
Cons
"Old airplane with no wifi."
(in 29 reviews)
"the hours of the flight."
(in 50 reviews)
"Seats are uncomfortable and inappropriate entertainment."
(in 62 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
al
low cost
leg room
old plane
food was good
good service
delay of two hours
flight was late
crew was great
took four hours
tv screen
seats were very uncomfortable
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10.0
Cons: Excellent flight.
review from
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6.0
Pros: Nothing was amazing on this flight
review from
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4.3
Leg Cramps and Lost Luggage
Pros: El Al flightcrew was courteous and friendly, and the aircraft was new.
Cons: Horrible leg room, poor seat comfort, poor entertainment choices, food and drink service was inconsistent. El Al airline lost not one but BOTH of my checked bags, and the number they gave me to call to open a baggage claim had no answer and a full voice mail box. I will never fly El Al again no matter how cheap.
review from
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8.0
Pros: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.
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5.6
Pros: The service and the smiles of the team. Very professional pilot.
Cons: The food...very bad.
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5.6
Cons: Service and amenities very poor.
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5.0
Cons: The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible.
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7.0
Pros: I did early check in and got through in 15 minutes including security
Cons: No movies
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10.0
Pros: Crew was great. Plane was clean
review from
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10.0
Pros: Very nice crew flight all was amazing
Cons: Nothing
review from
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6.3
Pros: Nice movie. Tasty salad meal. Crew was professional.
Cons: Flight was full and I was requested not to take with me my suitcase on board. This is absurd that they let people bring to plane more stuff than allowed on the expense of other customers.
review from
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9.0
Pros: Seats had enough leg room compared to the normally moved close together seats on El AL planes.
Cons: No hot drinks or any drinks were served other than a small water bottle.
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9.0
Cons: The boarding process is somewhat unorganized.
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7.3
Pros: Professional security and interviewers, best in the world.
Cons: Dated entertainment systems, few choices for films. Earlier food service is better for a late flight.
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8.3
Pros: Yes crew was amazing and bathrooms remained clean for entire flight
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10.0
Pros: yes
review from
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8.6
Pros: Great crew. Great food.
Cons: Seats were ok, could be better.
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6.0
Pros: Amazing knew, service poor food, seat uncomfortable
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7.3
Pros: On time!
Cons: Food!!
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8.0
Pros: The crew was great!
Cons: They have channels on the tv instead of VOD. Pretty old. Also the blankets were dirty.
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4.0
Cons: Not comfatable very basic food
review from
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7.3
Pros: The crew was friendly
Cons: When I plugged my phone into The back of the chair in front of me to charge my phone it would not work and I could not get my phone charged the entire trip which was not good.
review from
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3.6
Pros: The entertainment and that’s it
Cons: The flight was late for an hour and it’s not the first time with el al
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9.0
Cons: Business class on the dream liner is great
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6.3
Cons: It was delayed on 4 hours.
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9.5
Pros: The crew was amazing
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6.6
Pros: Service is good and landing on time.
Cons: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!
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8.0
Pros: Good service
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10.0
Pros: almost eveything
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6.0
Pros: All
Cons: Alll
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9.6
Cons: none
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4.6
Cons: Get more check on agents. Be more efficient with the upgrade bid eponse. Don’t be late!
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5.0
Cons: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.
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8.0
Pros: Pleasant crew. Comfortable seats Very nice food. Premium economy definitely worth it.
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9.3
Pros: yes
Cons: non
review from
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7.3
Pros: The crew was nice and it wasn't a full flight so we had room.
Cons: The food wasn't very good and the headphones were a bit uncomfortable
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10.0
Pros: 777 & entertainment
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5.0
Pros: Nice crow
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9.3
Cons: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers
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10.0
Cons: Smooth, accurate and very enjoyable.
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2.0
Cons: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.
review from
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4.3
Pros: The application for entertainment was good
Cons: Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!
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8.6
Pros: Great crew! Nice new plane
Cons: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!
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2.6
Cons: Bad service, no drinks offered, hardly any food offered, many kids running in the hallways
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10.0
Pros: i really slept well. comfortable seat
Cons: getting luggage out faster
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7.3
Cons: The movies are playing on the TV screen, the passengers cannot chose when to start a movie. The selection is poor.
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10.0
Pros: Yes
Cons: It eas perfect
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7.0
Cons: b
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8.0
Pros: Pleasant crew. Lots of leg room. Tasty food.
review from
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6.3
Cons: More space and larger selection of movies and shows.
review from
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7.3
Pros: The security and fast boarding
Cons: The meal
review from
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4.6
Cons: Check in and boarding. Food. Entertainment system
review from
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8.0
Cons: Did not actively watch the movie that was offered, but it seemed awful.
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10.0
Cons: Nothing
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2.0
Cons: Probably nothing when talking about el al
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7.3
Cons: The Meal
review from
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7.0
Cons: The Meal
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2.6
Pros: Flight schedule was aligned with my needs
Cons: Food, entertainment and overall cabin comfort is very poor! El-al must improve it
review from
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8.3
Cons: The crew members did not know if the food was or did not have a cholov yisroel option
review from
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10.0
Pros: Crew was great, food was fine, seat was comfortable.
Cons: Check-in personnel seemed a little confused.
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10.0
Cons: Excellent flight.
review from
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10.0
Pros: Crew was great. Plane was clean
review from
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10.0
Pros: Very nice crew flight all was amazing
Cons: Nothing
review from
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9.0
Pros: Seats had enough leg room compared to the normally moved close together seats on El AL planes.
Cons: No hot drinks or any drinks were served other than a small water bottle.
review from
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9.0
Cons: The boarding process is somewhat unorganized.
review from
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10.0
Pros: yes
review from
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8.6
Pros: Great crew. Great food.
Cons: Seats were ok, could be better.
review from
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9.0
Cons: Business class on the dream liner is great
review from
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9.5
Pros: The crew was amazing
review from
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10.0
Pros: almost eveything
review from
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9.6
Cons: none
review from
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9.3
Pros: yes
Cons: non
review from
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10.0
Pros: 777 & entertainment
review from
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9.3
Cons: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers
review from
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10.0
Cons: Smooth, accurate and very enjoyable.
review from
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8.6
Pros: Great crew! Nice new plane
Cons: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!
review from
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10.0
Pros: i really slept well. comfortable seat
Cons: getting luggage out faster
review from
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10.0
Pros: Yes
Cons: It eas perfect
review from
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10.0
Cons: Nothing
review from
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10.0
Pros: Crew was great, food was fine, seat was comfortable.
Cons: Check-in personnel seemed a little confused.
review from
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8.0
Pros: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.
review from
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7.0
Pros: I did early check in and got through in 15 minutes including security
Cons: No movies
review from
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7.3
Pros: Professional security and interviewers, best in the world.
Cons: Dated entertainment systems, few choices for films. Earlier food service is better for a late flight.
review from
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8.3
Pros: Yes crew was amazing and bathrooms remained clean for entire flight
review from
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7.3
Pros: On time!
Cons: Food!!
review from
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8.0
Pros: The crew was great!
Cons: They have channels on the tv instead of VOD. Pretty old. Also the blankets were dirty.
review from
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7.3
Pros: The crew was friendly
Cons: When I plugged my phone into The back of the chair in front of me to charge my phone it would not work and I could not get my phone charged the entire trip which was not good.
review from
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6.6
Pros: Service is good and landing on time.
Cons: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!
review from
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8.0
Pros: Good service
review from
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8.0
Pros: Pleasant crew. Comfortable seats Very nice food. Premium economy definitely worth it.
review from
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7.3
Pros: The crew was nice and it wasn't a full flight so we had room.
Cons: The food wasn't very good and the headphones were a bit uncomfortable
review from
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7.3
Cons: The movies are playing on the TV screen, the passengers cannot chose when to start a movie. The selection is poor.
review from
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7.0
Cons: b
review from
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8.0
Pros: Pleasant crew. Lots of leg room. Tasty food.
review from
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7.3
Pros: The security and fast boarding
Cons: The meal
review from
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8.0
Cons: Did not actively watch the movie that was offered, but it seemed awful.
review from
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7.3
Cons: The Meal
review from
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7.0
Cons: The Meal
review from
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8.3
Cons: The crew members did not know if the food was or did not have a cholov yisroel option
review from
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6.0
Pros: Nothing was amazing on this flight
review from
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4.3
Leg Cramps and Lost Luggage
Pros: El Al flightcrew was courteous and friendly, and the aircraft was new.
Cons: Horrible leg room, poor seat comfort, poor entertainment choices, food and drink service was inconsistent. El Al airline lost not one but BOTH of my checked bags, and the number they gave me to call to open a baggage claim had no answer and a full voice mail box. I will never fly El Al again no matter how cheap.
review from
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5.6
Pros: The service and the smiles of the team. Very professional pilot.
Cons: The food...very bad.
review from
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5.6
Cons: Service and amenities very poor.
review from
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5.0
Cons: The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible.
review from
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6.3
Pros: Nice movie. Tasty salad meal. Crew was professional.
Cons: Flight was full and I was requested not to take with me my suitcase on board. This is absurd that they let people bring to plane more stuff than allowed on the expense of other customers.
review from
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6.0
Pros: Amazing knew, service poor food, seat uncomfortable
review from
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4.0
Cons: Not comfatable very basic food
review from
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3.6
Pros: The entertainment and that’s it
Cons: The flight was late for an hour and it’s not the first time with el al
review from
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6.3
Cons: It was delayed on 4 hours.
review from
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6.0
Pros: All
Cons: Alll
review from
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4.6
Cons: Get more check on agents. Be more efficient with the upgrade bid eponse. Don’t be late!
review from
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5.0
Cons: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.
review from
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5.0
Pros: Nice crow
review from
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2.0
Cons: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.
review from
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4.3
Pros: The application for entertainment was good
Cons: Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!
review from
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2.6
Cons: Bad service, no drinks offered, hardly any food offered, many kids running in the hallways
review from
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6.3
Cons: More space and larger selection of movies and shows.
review from
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4.6
Cons: Check in and boarding. Food. Entertainment system
review from
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2.0
Cons: Probably nothing when talking about el al
review from
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2.6
Pros: Flight schedule was aligned with my needs
Cons: Food, entertainment and overall cabin comfort is very poor! El-al must improve it
review from
Flight status
EL AL route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
395
Tel Aviv
TLV
Madrid
MAD
326
Paris
CDG
Tel Aviv
TLV
325
Tel Aviv
TLV
Paris
CDG
95
Tel Aviv
TLV
Beijing
PEK
388
Milan
MXP
Tel Aviv
TLV
574
Bucharest
OTP
Tel Aviv
TLV
573
Tel Aviv
TLV
Bucharest
OTP
352
Munich
MUC
Tel Aviv
TLV
396
Madrid
MAD
Tel Aviv
TLV
347
Tel Aviv
TLV
Zurich
ZRH
348
Zurich
ZRH
Tel Aviv
TLV
27
Tel Aviv
TLV
Newark
EWR
2652
Kyiv
KBP
Tel Aviv
TLV
52
Johannesburg
JNB
Tel Aviv
TLV
2
New York
JFK
Tel Aviv
TLV
351
Tel Aviv
TLV
Munich
MUC
18
Miami
MIA
Tel Aviv
TLV
17
Tel Aviv
TLV
Miami
MIA
338
Amsterdam
AMS
Tel Aviv
TLV
337
Tel Aviv
TLV
Amsterdam
AMS
393
Tel Aviv
TLV
Barcelona
BCN
6
Los Angeles
LAX
Tel Aviv
TLV
5
Tel Aviv
TLV
Los Angeles
LAX
7
Tel Aviv
TLV
New York
JFK
322
Marseille
MRS
Tel Aviv
TLV
321
Tel Aviv
TLV
Marseille
MRS
332
Brussels
BRU
Tel Aviv
TLV
2366
Budapest
BUD
Tel Aviv
TLV
333
Tel Aviv
TLV
Brussels
BRU
345
Tel Aviv
TLV
Geneva
GVA
2372
Berlin
SXF
Tel Aviv
TLV
76
Hong Kong
HKG
Tel Aviv
TLV
315
Tel Aviv
TLV
London
LHR
363
Tel Aviv
TLV
Vienna
VIE
364
Vienna
VIE
Tel Aviv
TLV
392
Barcelona
BCN
Tel Aviv
TLV
26
Newark
EWR
Tel Aviv
TLV
82
Bangkok
BKK
Tel Aviv
TLV
355
Tel Aviv
TLV
Frankfurt am Main
FRA
384
Rome
FCO
Tel Aviv
TLV
385
Tel Aviv
TLV
Rome
FCO
75
Tel Aviv
TLV
Hong Kong
HKG
346
Geneva
GVA
Tel Aviv
TLV
387
Tel Aviv
TLV
Milan
MXP
356
Frankfurt am Main
FRA
Tel Aviv
TLV
72
Mumbai
BOM
Tel Aviv
TLV
316
London
LHR
Tel Aviv
TLV
312
London
LTN
Tel Aviv
TLV
2522
Prague
PRG
Tel Aviv
TLV
73
Tel Aviv
TLV
Mumbai
BOM
311
Tel Aviv
TLV
London
LTN
289
Tel Aviv
TLV
Venice
VCE
290
Venice
VCE
Tel Aviv
TLV
2436
Larnaca
LCA
Tel Aviv
TLV
375
Tel Aviv
TLV
Lisbon
LIS
81
Tel Aviv
TLV
Bangkok
BKK
302
Manchester
MAN
Tel Aviv
TLV
301
Tel Aviv
TLV
Manchester
MAN
552
Sofia
SOF
Tel Aviv
TLV
551
Tel Aviv
TLV
Sofia
SOF
613
Tel Aviv
TLV
Moscow
DME
542
Athens
ATH
Tel Aviv
TLV
96
Beijing
PEK
Tel Aviv
TLV
541
Tel Aviv
TLV
Athens
ATH
15
Tel Aviv
TLV
Boston
BOS
563
Tel Aviv
TLV
Warsaw
WAW
564
Warsaw
WAW
Tel Aviv
TLV
614
Moscow
DME
Tel Aviv
TLV
2365
Tel Aviv
TLV
Budapest
BUD
2651
Tel Aviv
TLV
Kyiv
KBP
2435
Tel Aviv
TLV
Larnaca
LCA
16
Boston
BOS
Tel Aviv
TLV
376
Lisbon
LIS
Tel Aviv
TLV
20
San Francisco
SFO
Tel Aviv
TLV
2523
Tel Aviv
TLV
Prague
PRG
19
Tel Aviv
TLV
San Francisco
SFO
2373
Tel Aviv
TLV
Berlin
SXF
5109
Tel Aviv
TLV
Tbilisi
TBS
31
Tel Aviv
TLV
Toronto
YYZ
32
Toronto
YYZ
Tel Aviv
TLV
Top flight routes
Top airports served by EL AL
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Paris Charles de Gaulle Airport (CDG)
- New York John F Kennedy Intl Airport (JFK)
- Rome Fiumicino Airport (FCO)
- Barcelona-El Prat Airport (BCN)
- Milan Malpensa Airport (MXP)
- Bucharest Otopeni Intl Airport (OTP)
- Madrid Barajas Airport (MAD)
- Berlin Schönefeld Airport (SXF)
- Larnaca Airport (LCA)
- Amsterdam Schiphol Airport (AMS)
- London Heathrow Airport (LHR)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Newark Airport (EWR)
- Václav Havel Prague Airport (PRG)
EL AL contact information
- LY IATA code
- +91 11 43699200 Call
- elal.co.il Visit
Overview of EL AL
Controlling operations out of a hub in Tel Aviv, EL AL flies to more than 30 countries across the Middle East, North America, Europe, Africa and Asia. A strong focus of the network is connecting Israel to the north through gateway destinations across Germany, France, Italy and the United Kingdom.
Recognized as the official flag carrier of Israel, it serves an entirely kosher menu of meals onboard. Sun d’Or operates as a subsidiary of the larger carrier and concentrates efforts on providing seasonal services to vacation destinations, such as Croatia, Greece and Spain. Codeshare agreements with airlines, such as Air China, S7 Airlines, Iberia and American Airlines, offer a wider-spanning network of connected flights.
You can choose between Economy and Business Class on all EL AL flights, with Premium Economy also available on services operated by wide-body jets. Customers in all cabin classes have access to USB and power sockets. Seats in Premium Economy have inbuilt footrests, while those in Business Class extend to a 78 in flat bed. The Business Class experience includes the option of choosing an isolated window seat or larger shared central spot that comes with a privacy divider.
Boeing is the preferred manufacturer, with their aircraft making up the entire fleet. Models such as the 787-9 and 737-800 are some of the most commonly flown. A simple blue and white design decorates the fleet with the Star of David painted on the tail. A unique 787 Dreamliner has an old-fashioned retro livery, while all planes are named after Israeli cities, which is printed underneath the cockpit window.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.