8.0
Pros:Staff was nice.Cons:The cars weren’t spotless, but that wasn’t a problem for me. We did get have to exchange cars due to a tire issue. We called ahead and discussed it with E-Z Rent-a-Car. They said they made a note on our profile and there would be no problem coming back and exchanging the car. When we got there, they didn’t seem to know what we were talking about and we spend a little longer than necessary due to some confusion about the exchange. Worked out in the end.Reviewed 4 Jan 2020
review from![kayak]()
4.0
Pros:Easy drop offCons:Car smelled terribly of smoke, super long wait at pickup while the only staff st the desk was chatting with the only customer in front of me, stating “I’m taking my time to see if a car comes in for you”. I had already reserved and paid online, to “save time” the website said.Reviewed 29 Dec 2019
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6.8
Cons:Vehicle had been smoked in, did not realize until I turned on the air after departing the rental facility.Reviewed 28 Dec 2019
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5.2
Cons:They did not have my car available for me when I arrived to pick it up. That is the first time that has ever happened to me in 30 plus years of renting cars. They clearly did not want to upgrade me to a larger vehicle. Eventually my car became available.Reviewed 26 Sep 2019
review from![kayak]()
10.0
Pros:Drop off quick and easy.Cons:Staff both at check in and return were not rude but not friendly. Acted like overworked or not enjoying their job. I can deal with that but nicer if more conversion.Reviewed 18 Sep 2019
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7.2
Cons:Check in agent was extremely rudeReviewed 17 Sep 2019
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4.8
Pros:Nothing after getting the wrong carCons:I chose EZ particularly because they showed and offered a Toyota RAV4 which is the car i use at home and it accommodates my injured hip and knee. Instead, i was given a Subaru something which is a brand well suited to littler people but which will not let get the seat back far enough to drive safelyReviewed 15 Aug 2019
review from![kayak]()
2.0
Pros:Staff was nice enough, he didn't have any cars to rent people...Cons:Two hours after my reservation they still didn't have a car for me. Isn't the point of a reservation to hold the car? I had to Uber and pay twice as much as i wanted to spend on travel. I was hesitant about renting from a name like EZ car and I should've trusted my gutReviewed 9 Aug 2019
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10.0
Pros:Fast check-in, check-out and the car was great. The experience met my expectations of a reliable rental car company.Reviewed 8 Aug 2019
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3.2
Cons:Rental agent refused to give car 1.5 hrs in advance . Parking lot had at least 10 cars of the same kindReviewed 7 Jul 2019
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10.0
Pros:Fast no line and the staffer gave me good advice about SeattleReviewed 28 Apr 2019
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5.2
Pros:The car was clean.Cons:We arrived 1.5 hrs early so we tried to pick the car up early. They indicated they did not have our car until our pickup time (which I doubt they turn around cars that fast between rentals) and said we could either wait until our time or get the next model up, for almost twice my reservation cost...Reviewed 25 Mar 2019
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