Emirates Grand Hotel

Pros: The breakfast was very good but a little poor in some type of food. It was more for lunch than a breakfast. You have to add more types ( such as an Arabic breakfast ) I love that you didn't put ...

Cons: I didn't like the suite because the design is more like homes than hotels. And it needs more arrangement. I felt the furnuture was a little bit old and not in a correct position ( something is ...

Cons: Shower was not great and leaked water, needed replaced.

Pros: Location and breakfast is nice

Cons: Parking space is too small space when droping /arrive

Cons: Entrance always blocked by many cars. Not enough front desk staff and insufficient concierge services.

Good but "please bear with us"

Pros: Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.

Cons: Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours