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4.0
Lots of hidden fees, my rental had damages prior ro pick up that wasnt disclosed, overall dont recommend.Reviewed 23 Jan 2023
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4.0
Rental car rates have become outrageous. But then, to pay that much to rent a car and then have to wait for nearly an hour in line to pick it up after you have flown for hours and still have a 3 Hour Drive ahead is ridiculous.Reviewed 31 Oct 2022
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2.0
The line was 2 hours.Reviewed 1 Aug 2022
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10.0
Everything beyond amazingReviewed 1 Aug 2022
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2.0
I made a mistake on my booking dates and did not realize it until after the rental period had started. While excellent costumer service would have been too let me rebook with perhaps a fee, good customer service would have been to offer some kind of discount or upgrade. Dollar would have none of that. They took my free money and effectively told me to buzz off. I assure you, I won't give them any more of my money. Also, note that Dollar and Thrifty are subsidiaries of Hertz.Reviewed 3 Jun 2022
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2.0
It took an hour to get through the line to get to the counter. It took ANOTHER hour to get the car.Reviewed 1 Jun 2022
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8.0
The cost for the rental of a compact/economy car was excessive, although Dollar was the cheapest among the options at San Diego Airport.Reviewed 27 Apr 2022
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2.0
Beware - smaller car was provided than was reserved (causing us to have a seat filled with luggage and luggage on our laps), and NO communication between the place you call and the rental locations. I was told I could stop by any location for an upgrade, but they couldn’t provide details on inventory, I had to physically go (and of course when I did, no cars were available).Reviewed 25 Apr 2022
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4.0
The upsell experience was off the charts negative. The desk representative created a very negative sales upsell experience through fear, uncertainty and doubt about insurance, liability, gas, etc....leaving me not trusting him or Dollar at all and potentially adding over $500 in unnecessary fees at the start. At the end there were $87 in hidden charges that were not expressed in the booking process either. Both of these make my experience mediocre at best and left with the perception that Dollar is not a very trustworthy provider.Reviewed 5 Apr 2022
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8.0
Great value with easy pick up and drop off. At pick-up sales agent did not seem to know all the cars available and tried to get us to agree to a smaller model.Reviewed 10 Mar 2022
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2.0
Terrible will not book againReviewed 25 Dec 2021
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1.9
Needed to add one day & that took about an hour or so & a bunch of questions to a manager. I’m not sure whyReviewed 8 Sep 2021
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