Crowne Plaza Dallas Downtown

Not worth a penny. Will not stay there again

Pros: The only thing the hotel had going for it was its location. And may be one friendly front desk agent

Cons: Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Value

Pros: For the location and a one night stay, it's all we needed.

Cons: It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.

Great location but didn't get a safe feeling in th

Pros: The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.

Cons: The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.

Tired hotel. Spend your money elsewhere.

Pros: The location is the reason I booked this hotel.

Cons: Room smelled like wet mildewed gym socks. The bed was beyond uncomfortable. The toilet paper even felt like it was from the solitary confinement section of Riker's Island! We were forced to have our room keys re-magnetized 7 times in two days. I am very conscious not to let my cell phone come in contact with the keys etc, but it was a habitual problem. I have never experienced that in all the many places I have stayed in the past. The front desk staff was disinterested and going through the motions every time they were approached. Warm hospitality is not their strong suit. I really discourage this hotel when staying downtown. Go somewhere else.

Disappointing

Cons: 1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.

So-so hotel, Not-so-great location

Pros: The front desk staff were friendly and helpful. The room, though somewhat older, was clean and the bed was reasonably comfortable. Water pressure on our floor (15) was good, but a friend staying on another floor (18) said that it was barely a trickle. Although we didn't use the pool, its location on the ninth floor was nice.

Cons: Downtown Dallas, like downtown of other large, Texas cities (e.g., Houston) is just not a great location. We arrived on a Sunday, and very little was open. We walked several blocks to find dining options other than Subway, McDonald's or 7-Eleven. The hotel is not far from a Greyhound station and several urban parks, so there were often groups of people hanging around near the hotel that made the place seem a bit unsafe. The hotel is on the older side, and could stand to be upgraded a bit.