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Europa Gatwick Hotel & Spa

Balcombe Road, Crawley, RH10 7ZR, United Kingdom
+44 129 388 6666

₹ 2,778+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

5.4/10 OK
based on 3,376 reviews

Review highlights

  • 5.6
  • 4.3
  • 3.6
  • 3.1

Nearby

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    About

    With a stay at Europa Gatwick Hotel & Spa in Crawley (Maidenbower), you'll be convenient to Worth St. Nicholas' Church and Hawth Theatre. This hotel is within close proximity of Tilgate Park and County Mall Shopping Centre.

    Rooms

    Make yourself at home in one of the 246 guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Free parking
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 3,376 reviews
    • 5.6 "Location is acceptable."
    • 5.5 "Service is ok."
    • 4.3 "Breakfast is below average."
    • 3.6 "Disappointing food."
    • 3.1 "Quite uncomfortable."
    • 2.4 "Terrible amenities."
    • 2.2 "Horrible vibe."
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    Overall rating

    5.6 OK
    based on 1,721 reviews
    • 6.0 "Location is acceptable."
    • 5.6 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      5.8 "Bar service was average, according to 58%."
    • 4.5 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    • 4.1 "Disappointing food."
      3.8 "62% did not like what was on the menu."
      0.9 "For 91%, the dining experience was not enjoyable."
      0.9 "The price was too high for 91%."
      0.4 "Unclean dining area, according to 96%."
    • 3.2 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
      1.6 "84% didn't like the architecture."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 2.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the unstylish hotel."
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    Overall rating

    5.2 OK
    based on 708 reviews
    • 6.2 "Average value."
    • 6.1 "Pool is mediocre."
    • 5.5 "Location is acceptable."
    • 4.5 "Service is below average."
      4.8 "52% indicated the reception staff was not good."
      4.6 "54% thought the service was unprofessional."
    • 4.2 "Breakfast is below average."
    • 3.0 "Food is inedible."
      3.8 "62% did not like what was on the menu."
      0.9 "For 91%, the dining experience was not enjoyable."
      1.1 "The price was too high for 89%."
    • 2.7 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
    • 2.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    3.6 Mediocre
    based on 135 reviews
    • 5.7 "Location is acceptable."
    • 5.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 3.3 "Disappointing food."
    • 3.0 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.9 "Horrible vibe."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.6 "Awful rooms."
      1.2 "88% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
      0.2 "98% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      0.7 "93% found problems with the furniture."
      3.0 "70% didn't like the uncomfortable beds."
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    Overall rating

    5.5 OK
    based on 810 reviews
    • 5.8 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 5.1 "Location is acceptable."
    • 4.0 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 3.5 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      4.4 "56% thought it was too noisy."
    • 3.5 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      1.1 "For 89%, the dining experience was not enjoyable."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.3 "87% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
      2.1 "79% didn't like the unstylish hotel."
    View all review categories
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