Pros (+) Very friendly staff, the room had an extra shade to keep the room very dark for falling asleep, and the room was clean.
Cons (-) Our shower drain was clogged and the room has bad lighting.
2 stars
Best Western Chula Vista/Otay Valley Hotel
4450 Main Street, Chula Vista, CA 91911-6508, United States
Chula Vista, CA
See location+1 619 422 2600Photos of Best Western Chula Vista/Otay Valley Hotel
Overview
Located 14 miles south of Downtown San Diego and four miles from the US-Mexico border, the Best Western Chula Vista/Otay Valley Hotel places you near both business and leisure activities alike! For those seeking fun and excitement, check out a concert at the North Island Credit Union Amphitheater, or a family-fun day at Sesame Place Theme Park. See the sights and sounds of Coronado Island along with one of the city’s best beaches or delight your taste buds at one of the Gaslamp Quarter's many bars and restaurants. With major companies like Sony® and Panasonic® located in Otay and just across the border in Tijuana, business travelers can commute conveniently to their offices. Our hotel offers everything you need to travel well: timeless guest rooms, free Wi-Fi throughout the hotel, free parking, free hot breakfast, and an outdoor pool open year-round. For a warm welcome, a rewarding stay, and truly exceptional value, choose the Best Western Chula Vista/Otay Valley Hotel.
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Amenities at Best Western Chula Vista/Otay Valley Hotel
- Snorkelling
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Upper floors accessible by lift
- Designated smoking area
Things to do
- Hiking
- Fishing
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Horse riding
- Water park
- Windsurfing
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Carpeted
- Storage available
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Chula Vista/Otay Valley Hotel
7.4
Good
1522 verified ratings
Wonderful
497
Very good
265
Good
223
Okay
112
Fair
147
Mediocre
93
Poor
185
Summary of reviews
Guests say
Guests appreciated the hotel's location and some aspects of the service, particularly from the morning staff. However, many reviews highlighted significant cleanliness issues, including dirty bathrooms and cockroaches. Service was also criticized, especially during the evening shifts, with reports of unhelpful staff and maintenance issues. Overall, while the hotel has potential, improvements are needed in cleanliness and service quality.AI-generated from customer reviews
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Pros (+) Staff
Pros (+) It was a fun, cozy stay. Not a 5 star place but for a little weekend stay not bad the breakfast was really good too
Cons (-) The room smelled kinda bad and the elevator was broken.
Pros (+) We stayed here one night. A wonderful location, great sized room, great experience, and my favorite part was the gym in the building because they had perfect equipment to get in a great workout.
Cons (-) Nothing I didn't like.
Pros (+) Customer service rep Hector did EVERYTHING to make up for all of Cheryl's lack of helpfulness.
Cons (-) Customer service rep Cheryl lacks ALL the qualities needed to be in the position she is in.
Pros (+) Value for the dollar was good on short mitive
Pros (+) Clean rooms and over all loved our stay
Cons (-) Upon check in both of the ladies were helping a group and didn't acknowledge us Or other customers till I spoke up
Location
4450 Main Street, Chula Vista, CA 91911-6508
What's nearby
- Len Moore Skate Park2.4 km
- Cricket Wireless Amphitheatre3 km
- St Mark's Lutheran Church5.2 km
- Atlantis Laser Tag6.3 km
- Otay Ranch Town Center7.3 km
- Chula Vista Municipal Golf Course7.8 km
- Sunset View Park8.3 km
- Chula Vista Nature Center8.5 km
- Eastlake Country Club8.9 km
- Speed Circuit Family Fun Center10 km
- Silver Strand State Beach10.8 km
- Salt Creek Golf Club11.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Chula Vista/Otay Valley Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Chula Vista/Otay Valley Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in Chula VistaGood to know
Value for money | 7.4 |
|---|---|
Distance to city centre | 6.7 km |
Nearest airport | San Diego |
Distance to airport | 21.4 km |