The Belstead Chennai (Near Us Consulate)

Nothing

Worst place to stay in Chennai ..their restraunt was not operational n they didn't let us know till the time I checked it..I was with my family and infant was with me..they could not serve milk at 11 pm..when asked for dinner they arranged packed food from other restaurant but could not arrange for plate n spoon stating that their restaurant is closed..how can a 3 star property be so unprofessional that they do not have 2 plates n spoons in their hotel..booking.com n hotel cheated on me n made me feel embarrassed in front of my family..will never ever recommend this hotel to anybody..

Rooms are clean, no frills, basic amenities, passable breakfast.

They have a weird rule of not allowing guests to visit you in the room , even if the guest has a valid ID, apparently they will not allow a guest with a local id, I've never heard of a really stupid rule like this in my 30 years of hotel stay. I had to meet a client in my room for a personal discussion and they refused flatly despite me giving assurances of ID proof plus the fact that it was only a 1 or 2 hr meeting in the afternoon. I was extremely disappointed with the manager who simply couldn't budge from his stand. I came solely to the city for meetings which I've done earlier too several times but have never faced this issue ever in any other hotel. The noise at night was too loud with heavy music and people's voices from their terrace which was extremely disturbing till late night and i couldn't sleep long until their music ended. If they are so particular about rules for guests not being able to visit, how come they aren't bothered about guests' comfort in the night during the stay ? I Would never stay here again.