Overview

The Ritz-Carlton Chengdu
Top Luxury Hotel

269 Shuncheng Avenue, Qingyang District, Chengdu 610017, China
+86 288 358 8888

₹ 10,731+

Overall guest ratings

9.3/10 Excellent
based on 3,725 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.9
  • 6.4

Good to know

  • Nice building
  • Friendly service
  • Luxurious Hotel
  • Professional service

Nearby

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    About

    The Ritz-Carlton, Chengdu is the first luxury hotel in the Southwest China, Overlooking the city’s central Tianfu Square, offers guests an ideal base to explore the best of Chengdu. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort and personalized service. 113 Ritz-Carlton Club Level rooms and 55 suites feature personal Butler service and a host of thoughtful accoutrements. Dining options include Li Xuan, an elegant Chinese Restaurant with eight private dining rooms; FLAIR, the highest lifestyle restaurant and bar in town and SPICES, an international all-day dining restaurant. A contemporary lobby lounge will offer signature English Afternoon Tea. Meeting spaces include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms totaling 1,716 square meters of function space. Guests will find relaxation and wellness within a full-floor luxury spa, an indoor swimming pool with underwater music.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 4,230 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.2 "Management was excellent, said 82%."
      10.0 "100% were impressed by the valet service."
    • 8.5 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      8.0 "80% found the grounds to be nice."
    • 8.3 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Bar is amazing."
    • 8.0 "Pool is good."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Food is average."
      5.8 "Desserts were ok, said 58%."
      6.7 "67% thought the snacks were adequate."
      5.6 "The price was ok for 56%."
    • 6.0 "Average value."
      5.6 "The price was ok for 56%."
    • 1.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    based on 930 reviews
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 8.2 "Location is great."
    • 7.3 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      7.6 "76% were happy with the bathroom."
      7.5 "75% said rooms were clean."
      7.6 "76% said the beds were comfortable."
    • 7.1 "Good breakfast."
    • 6.6 "Food is average."
    • 6.5 "Average value."
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    Overall rating

    9.6 Excellent
    based on 1,480 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.3 "Location is great."
      8.2 "Easily accessible by car, said 82%."
    • 7.9 "Good pool."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.7 "Food is average."
      5.9 "Desserts were ok, said 59%."

    Overall rating

    9.5 Excellent
    based on 1,438 reviews
    • 9.1 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
      7.0 "70% thought, the hotel was modern."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.9 "Great service."
      9.6 "96% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      8.5 "Management was excellent, said 85%."
    • 8.4 "Location is great."
      8.1 "81% liked the proximity to shopping."
    • 8.3 "Pool is good."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average value."
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    Overall rating

    9.5 Excellent
    based on 380 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.5 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.1 "Location is great."
    • 7.7 "Good pool."
    • 7.2 "Nice rooms."
      7.2 "72% were happy with the bathroom."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 6.0 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly service"
    "Luxurious Hotel"
    "Professional service"
    data provided by TrustYou

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