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Sacramento Car Hire

Sat 3/12 Pick-up
12:00
Sun 4/12 Drop-off
12:00
Compare vs. KAYAK all | None

Sacramento car hire reviews and directory

Payless
payless
Car hire reviews:
OK (5.7, 46 reviews)
Car hire locations in Sacramento:
1 location
Payless
Locations in Sacramento
6420 Mcnair Circle
+1 916 648 8465
  • 5.6
  • 5.9
  • 5.8
  • 5.1
  • 6.2
Recent reviews
8.0 Good
7 Mar 2016
Cons: The guy in front of me complained that he had been double-billed, but my bill was apparently what I was quoted. (It hasn't shown up on my card yet.)
2.0 Poor
11 Oct 2015
Awful, awful experience—greedy, deceitful company
Pros: There was nothing positive about this experience.
Cons: The Payless clerk tried to charge me $100 more than the agreed price by adding to the contract without my approval the prepaid gas option and roadside assistance. I had to argue to get her to remove the gas option, and when I told her I already have roadside assistance through AAA, she told me that Payless cars don't have spare tires so AAA can't help me if I get a flat. When asked why their cars don't have a spare, she explained that no new car comes with a spare. It wasn't until I took her out to the car and showed her the spare tire that she agreed to remove the roadside assistance charge. By then I'd had enough and declined the rental altogether.
5.2 OK
15 Oct 2015
Pros: Friendly staff
Cons: The office is in a trailer on the airport. It took a while for the car to be returned as the staff was taking their time to process the returns. No bueno
4.0 Mediocre
26 Nov 2015
Pros: Gas mileage of car.
Cons: Poor customer service, car was dirty, website said rental place was at the airport, it requires a shuttle.
8.0 Good
16 Dec 2015
Pros: Decent customer service.
Cons: Keys weren't in the car - had to trudge through the snow back to the office to swap out cars.
3.6 Mediocre
30 Dec 2015
Cons: No front desk inside rental terminal. Long slow line at front desk. Despite reservation, no cars were held - luckily, the guy behind us in line was returning a car. No employees around when returning the car.
2.8 Mediocre
31 Dec 2015
Payless = Get Less
Pros: Price was fairly attractive but don't be fooled.
Cons: It's the one rental agency relegated to an outdoor shack at the Sacramento airport. The line was so long it was out the door - only one poor agent to handle the crowd. We reserved an SUV but when we arrived no SUV was available. Her recompense was to take five dollars off the daily rate. Wow. We ended up driving back two days later to return the car and go with another company. Complaints to the counter were refered to corporate. When we called corporate they said we had to deal with the counter. Do. Not. Use.
6.8 Good
10 Jan 2016
Pros: The car wasn't very clean upon pick up, but we were in a rush to leave. The driver side didn't have a mat under the feet, which made cleaning difficult for customer. The USB didn't function with ipod and other media products. Overall I've rented for the same price with a better value. Paylesscar.com can do more to provide customers with a clean car.
5.6 OK
11 Jan 2016
Adds Insurance and Roadside without consent to ear
Pros: Car was somewhat affordable but could have been cleaned up better.
Cons: The lady whom was helping us made a big deal at the fact that I called her out on adding roadside assistance and insurance without my permission. When I said my insurance covers me and that I already checked, she proceeded to tell me that it doesn't matter and that it's a law to have insurance on the car. First off, in CA, you as a car rental company are required to have liability on the car. Stop trying to cheat people and make extra money off them. Times are rough and its people like you and your company that make it harder to survive. Be honest, help people and make money at the same time. It will get you much farther and keep you in business. Also, during pick up and drop off other customers were arguing about mis quotes and add ons without their consent. I won't rent from Payless again, it's not worth the headache.
2.0 Poor
14 Jan 2016
Cons: There were three people in front of me, and after 15 minutes there still was one person before me. I left to another car rental and when I drove away I saw the person that was in front of me finally getting their car. Unacceptable.
Dollar
dollar
Car hire reviews:
Good (6.2, 41 reviews)
Car hire locations in Sacramento:
1 location
Dollar
Locations in Sacramento
6327 Aviation Drive
+1 866 434 2226
  • 6.0
  • 6.8
  • 6.2
  • 5.5
  • 6.5
Recent reviews
10.0 Excellent
19 Oct 2015
Exceptionally polite and helpful staff, car was ex
Pros: Polite and efficient staff, from the moment I arrived until the minute I drove off the lot.
Cons: Nothing. Couldn't have been better.
9.6 Excellent
31 May 2016
easy car rental
Pros: dropoff was quick and easy
Cons: pickup was a little confusing, didn't know where to go to get the car after leaving the desk
4.4 OK
21 Oct 2015
long line, under staffed.
Pros: Nice
Cons: Dollar has terrible customer service at the Sac Airport. Long ling, one one person at the counter and then had to wait again for another receipt before I could drive off the lot.
7.2 Good
4 Nov 2015
All good until returning vehicle.
Pros: Nice clean car that got super gas mileage and ran great. Check in was a breeze.
8.0 Good
16 Dec 2015
Quick and easy
Pros: Easy to check in. Great gas mileage. Good handling. Easy to park.
Cons: No blue tooth. No back-up camera.
8.4 Excellent
7 Jan 2016
Special car means small
Pros: 40k miles, and choice of 3 compact cars because "special car" isn't that special. Car worked fine. - Tim
10.0 Excellent
5 Apr 2016
Pros: Excellent rate and car was nice!
2.0 Poor
7 Apr 2016
Pros: I was put on a do not rent list after i rented from them for a year from dollar rental they denied because
10.0 Excellent
9 Apr 2016
All good
Pros: Car was easy to find employees were helpful always good.
10.0 Excellent
10 Apr 2016
Awesome
Pros: Very fast, efficient and friendly staff. I picked up in Sacramento and retuned in San Jose. They had great hours and the staff at both locations were so funny and friendly.
Cons: I just wish I could have had a chance to pick the car I wanted to drive.
Advantage
advantage
Car hire reviews:
Good (7.4, 27 reviews)
Car hire locations in Sacramento:
1 location
Advantage
Locations in Sacramento
SACRAMENTO INTERNATIONAL AIRPORT
(800) 777-5500
  • 7.5
  • 7.4
  • 7.3
  • 7.3
  • 7.6
Recent reviews
10.0 Excellent
11 Feb 2016
Fantastic
Pros: Service,car,price
Cons: Liked all
10.0 Excellent
28 May 2016
Thank you Advantage
Pros: Gave us an upgrade, nice vehicle, with satellite radio, yeah!
5.6 OK
19 Oct 2015
Cons: Nobody at counter ALWAYS, have to wait always 20-40. Minutes because no one is there.
10.0 Excellent
24 Oct 2015
Pros: Friendly staff made everything fast and easy no hassle very clean and reliable vehicle
Cons: I have no complaint very great experience thank you
10.0 Excellent
7 Nov 2015
Fast check in and out
Pros: Best price. The CDW insurance only $9 a day
Cons: It's the furthest away check in counter and car park.
3.2 Mediocre
8 Nov 2015
horrible experience
Cons: I don't like it they don't have full size SUV and I have to compromise for mini van and they promise me to give me more discount but nothing Yet and they told me even though I paid upfront still have to drive the car which I don't want to so its a horrible experience and they blame ur website that u guys don't know anything
8.8 Excellent
17 Nov 2015
Very efficient and smooth service
Pros: Although the estimate on kayak.com was $15 lower than what I ended up paying, I paid exactly what Advantage estimated when I picked up the car. There was no waiting at all on either end of my one-way rental. I walked right up to the counter. The price was about average among all the car companies I was given a quote for. But I really appreciated that there was no drop-charge (Enterprise charges one) for my one-way rental.
Cons: On drop-off, you cannot change the credit card or method of payment from the one you establish when you pick up the car.
10.0 Excellent
24 Nov 2015
Great Service
Pros: The woman who checked me in was great! Very helpful and pleasant even st 530am. Went above and beyond. Car was great.
10.0 Excellent
27 Nov 2015
Pros: The employees were very nice and easy to work with.
4.0 Mediocre
30 Nov 2015
Smelled like smoke and lots of car damage
Pros: It was relatively inexpensive
Cons: The car had 15-20 dents and smelled like smoke. The lady who helped us said she did not have any other cars that didn't smell like smoke or have a bunch of dents and dings.
Hertz
hertz
Car hire reviews:
OK (4.9, 27 reviews)
Car hire locations in Sacramento:
6 locations
Hertz
Locations in Sacramento
1025 16th Street
+1 916 448 2228
2125 Fulton Avenue Ste 160
+1 916 979 9002
5015 Madison Avenue
+1 916 338 1162
6161 Power Inn
+1 916 387 8497
6327 Aviation Drive
+1 916 920 6400
6455 Franklin Blvd.
+1 916 391 1393
  • 4.8
  • 5.2
  • 5.5
  • 4.3
  • 4.7
Recent reviews
9.6 Excellent
1 Dec 2016
Pros: The staff were exceptionally friendly and helpful - Marcus gave us a great deal on the rental.
Cons: The first vehicle we received had bald tires (not easily detectable due to ample fiberglass panels) - had to go well out of our way to conduct the exchange. The idea that this business had no telephone service for 2+ weeks baffles us and also added a healthy layer of challenge to our entire transaction.
2.0 Poor
28 Oct 2015
Terrible Experience
Pros: One of the women at the counter was helpful and went"out of her way" according to her colleague to find out why my price sky rocketed (from $79 to $250
Cons: To answer your question...I didn't like a thing.
2.0 Poor
25 Jul 2016
Cons: My flight was delayed because of a mechanical issue for over an hour in San Francisco which would have made it extremely hard to get to the store in Sacramento by closing time and there was no local phone number to call them to see if they would wait for me. I called Hertz direct but could not get anybody on the phone that I could understand (very poor broken English) so I ended up renting from the airport Hertz which cost me an extra $300.00. Extremely unhappy!!
9.2 Excellent
5 Sep 2016
Pros: Friendly staff. Car in good condition.
Cons: I made a mistake when making my booking, reserving a car from the downtown office instead of the airport where I was landing. Staff changed my booking to accommodate the change. I was asked to sign the agreement and noticed the cost to now be $100-00 more! While I 'get' that the charges can change, this was not pointed out to me and was explained after the fact when I noticed the increased fee by reading through the document. I would have appreciated a little more transparency in this process.
2.0 Poor
11 Sep 2016
Cons: i made a reservation at a very good price but end up been double the price because the location was different than the airport and at time of arrival was already closed so I had no choice to rent from airport of course this was my first time at Sacramento so how was I supposed to know that the address was other than the airport. The girl at the counter didn't even try to give us a discount and or an upgrade this is the second time something like this happens reserving with kayak very disappointed of the hole situation
4.8 OK
12 Sep 2016
Pros: Car was fresh, drop off was a breeze.
Cons: My search was for a rental at SMF and Kayak allowed downtown Sacramento to sneak in. I booked the later because it was cheaper. Had to take a taxi downtown for pick up.
10.0 Excellent
27 Sep 2016
Cons: Maintenance in dashboard for full trip
7.6 Good
2 Oct 2016
Yaris surprisingly nice car
Pros: Comfort was good and performance was very good.
Cons: Visibility was limited.
2.0 Poor
11 Oct 2016
Thanks for nothing
Cons: When I arrived at the rental car lot, the woman behind the counter lied and said they didn't have any cars available when there were several in the lot. Then she stated she would call me when one was available, I never received any call nor response from them again. Worst experience I have had I do not recommend this rental company to anyone.
2.0 Poor
24 Oct 2016
Misleading
Pros: I used Kayak to make a reservation based on the best price and I was sure that I noted the Airport as pickup. When I arrive din Sacto and worked with the folks at the Herta counter - they were very knowledgeable and helpful - BUT they were noy able to honor the Kayak price. Very disappointing - and I ended up at Advantage to rent a car at the same prices I was quoted for Hertz
Cons: Probably important to make the locations a bit more dominant in the web info??
Enterprise
enterprise
Car hire reviews:
Good (8.0, 25 reviews)
Car hire locations in Sacramento:
10 locations
Enterprise
Locations in Sacramento
1409 16th Street
+1 916 444 7600
2600-b Auburn Blvd
+1 916 481 2400
2700 Arden Way
+1 916 486 9900
4107 Northgate Blvd
+1 916 927 8900
4732 Auburn Blvd
+1 916 349 8100
5941 Power Inn Road
+1 916 381 3300
6327 Franklin Blvd
+1 916 428 1800
6340 Mcnair Cir
+1 916 922 1700
6505 Folsom Blvd
+1 916 453 1100
7407 Roseville Rd
+1 916 339 3600
  • 7.8
  • 8.1
  • 8.2
  • 7.8
  • 8.1
Recent reviews
7.6 Good
25 May 2016
Very unorganized company.
Pros: Car was clean and economic.
Cons: The clerk that gave us the car was very rude and tried to sell us a VERY expensive insurance with them. He actually seemed to be interrogating us as in a trial as to who and why we had purchase insurance through Allianz and not them. Stating that he did not even now what company Allianz was, come on! Then he continued to say that if we had an accident they would come after me for sure and so on and on. Also, we had to change drop off location because of a last minute flight change. We called 4 times and each call took us over 20 minutes to go over basics, for example, how much will it cost to drop off in in San Franciscoo instead of Sacramento. Answers went from $50 to $35 depending on the clerk. Last day we called in again and lady said it was $35. When we came into the San Francisco office, they had no clue about this, clerk said he would send a note to Sacramento office and he could not close the contract himself. I was flying out of the country, did not want to leave an open contract with CC info on it. Inmediately I had a bad feeling about this. I was completely right, Sacramento office did not even close my contract days later, I had to call and spend yet again another 30 minutes on the phone only for them to tell me they would charge me $75 as that is the fee and that they did not see any notes that said $35. In the end, the clerk was able to charge me $50, yet again, we were told $35. This type of situations only made us think how unprofessional they are. Bottomline I would never rent again with Enterprise.
4.0 Mediocre
9 Dec 2015
Not Great, Not Terrible
Pros: Brandon at the counter was pleasant and easy to deal with. Both the drivers were also pleasant
Cons: The driver came 35 minutes early to pick me up. The car reeked of marijuana smoke. When I picked it up I couldn't tell because they had all the windows down, the ventilation blasting and had sprayed heavy air freshener They wanted $50 more to rent the car for a second week Brianna was short with me when I asked about price matching another car rental company. She hung up on me
5.2 OK
29 Dec 2015
Cons: The car was dirty. the MPG was high.
10.0 Excellent
4 May 2016
Pros: All the staff I encountered on drop off and pick up were super friendly!
5.2 OK
1 Jun 2016
Great service, but terrible car
Pros: Friendliness and flexibility of staff at SMF
Cons: Jeep Patriot is a horrible car; no power, limited comfort, and completely out dated for a brand new car
4.4 OK
17 Jul 2016
Bait and Switch
Pros: The car was good.
Cons: Kayak book me for an Enterprise location that was 30 minutes from the Sacramento Airport, even though I entered the airport as my location. Enterprise was able to honor my reservation. NO thanks to Kayak.
10.0 Excellent
9 Feb 2016
Great Staff
Pros: Well trained and friendly staff. I like the after hours drop off option.
10.0 Excellent
13 Jul 2016
Victoria Review
Pros: Experience of driving a really nice vehicle; Unlimited mileage; Super Economic Efficient Vehicle; Lovely time; Very Accommodating.
Cons: The younger fee charge yet it was a part of the protocol.
10.0 Excellent
4 Aug 2016
Great Service
Pros: Quick and easy process
10.0 Excellent
16 Sep 2016
Good Rental Experience
Pros: 2016 Toyota Corolla, good car, good rental experience.
Budget
budget
Car hire reviews:
Good (7.2, 20 reviews)
Car hire locations in Sacramento:
4 locations
Budget
Locations in Sacramento
1813 Fulton Avenue
+1 916 973 8122
500 12th Street
+1 916 688 9114
6420 Mcnair Circle
+1 916 922 4789
901 16th Street
+1 916 447 1805
  • 7.0
  • 7.6
  • 8.0
  • 6.6
  • 6.8
Recent reviews
9.2 Excellent
18 Oct 2015
Pushed an upgrade for more money
Pros: Quick service
Cons: They said my type of car was not ready and I'd have to wait. There was another upgraded car available immediately for an additional $11.00 per day. It would have a GPS included. I didn't want to wait and so I agreed to take it. Then the GPS didn't work. When I turned it in they just would give me a coupon for $20 discount off my next Budget rental.
8.4 Excellent
27 Oct 2015
Pros: Ease of check in and ease of return.
Cons: Getting the bus back to the terminal. I realize that Budget isn't responsible, but there were a lot of people for only 2 busses.
4.0 Mediocre
20 Nov 2015
Better luck with other companies
Pros: no issues with car
Cons: They weren't staffing their Budget desk and lady in a Budget shirt said she didn't work the desk and to just wait. I waited until another agency came over and told me to go to the Avis desk. So I got my Budget car from the Avis desk. And the folks at that desk and the Budget employee didn't help me find this out. I won't rent from them again. Their employee kept trying to up sell me on everything and it was really annoying because they wouldn't help with my simple questions. So the culture of the company is totally wack too.
4.0 Mediocre
21 Dec 2015
"Systems down", Slow lines
Cons: It took more than 20m to get the counter after being told the systems were down. There were a myriad of unstaffed terminals (only 1 person working, apparently) Once at the counter, 30s to get on my way. Waste of time and would not recommend.
9.2 Excellent
30 Mar 2016
Cons: See anove
4.0 Mediocre
9 Apr 2016
Cons: The vehicle actually stunk. I was shocked that Budget allowed that vehicle to be rented. Others commented on its condition. Not going Budget/Avis again!!
8.0 Good
18 Apr 2016
Pros: Car was in excellent shape and very clean. Personnel were all friendly.
Cons: The drop off at Sacramento was woefully understaffed. Several of us waited at cars with no clue as to whether anyone was even around to accept our returns.
10.0 Excellent
1 Jun 2016
No problems
Pros: Staff was fast and efficient.
Cons: We didn't have any problems.
6.8 Good
7 Jun 2016
No big issues
Pros: Sacramento pickup was fast and efficient
Cons: The Jeep Patriot they rented me was a terrible vehicle. Terrible use of space tiny gauges and a super small rear view mirror.
10.0 Excellent
1 Jul 2016
Pros: The service was great and the price was very good as well
Avis
avis
Car hire reviews:
Good (7.4, 8 reviews)
Car hire locations in Sacramento:
4 locations
Avis
Locations in Sacramento
1813 Fulton Avenue
+1 916 977 3925
500 12th Street
+1 916 446 1147
6520 McNair Circle
+1 916 922 5601
901 16th Street
+1 916 446 2695
  • 7.8
  • 7.8
  • 7.3
  • 7.5
  • 6.8
Recent reviews
9.2 Excellent
1 Dec 2015
Pros: I changed cars at the last minute to a bigger car, so it was not washed(not real dirty,but spotty) other than that, customer service was good.
10.0 Excellent
30 Jun 2016
Good Times
Pros: Car was a lot faster than i anticipated
6.8 Good
9 Aug 2016
Fast
Pros: There were very fast
Cons: Price
4.8 OK
29 Aug 2016
service at counter
Pros: drop-off in chico was smooth and easy
Cons: service at Sacramento airport was not good, long wait for car to be prepped.
9.2 Excellent
17 Oct 2016
Pros: Shuttle to airport.
Cons: Nothing.
10.0 Excellent
13 Nov 2015
Pros: Great customer service.
Cons: Fast and courteous
7.2 Good
20 Apr 2016
Pick up was great but drop off was a nightmare fro
Pros: The pick up office was a small one person but I came at the right time and was taken care of very well. I was offered an upgrade for a few dollars more and I took that and usually don't take it but purchased the extra insurance because I was going to SF after all. The drive was very good and the only thing that would have been even better was a few gas station locations before I got to the airport.
Cons: I should have taken the offer to have my sister take me the 100 miles to the SF airport from my Sacramento residence. First the rental was 3 times the amount of a daily rental and I should have stopped there and KAYACK nor any other online deals were any better or discounted from what I could have got from just going to the vendor's site. I got to the airport rental drop off that was hard to find and confusing at SF and then I was treated like a bum off the street. They did not let me drop the car off near the tram door so with 4 luggage I had to go buy a cart for $5 to get my luggage and transport it to the tram door. One more thing after another I had to do with Avis
2.0 Poor
17 Jun 2016
Kayak quote was incorrect!!!!
Cons: Avis did NOT honor the price quoted on my reservation. I cancelled the reservation. The person in customer service was extremely unhelpful
Alamo
alamo
Car hire reviews:
Good (7.7, 5 reviews)
Car hire locations in Sacramento:
1 location
Alamo
Locations in Sacramento
6320 Mcnair Cir
+1 916 576 3164
  • 8.0
  • 7.6
  • 8.0
  • 7.6
  • 7.2
Recent reviews
9.2 Excellent
21 Sep 2016
Pros: Really good comfortable car. Good mpg.
2.0 Poor
30 Oct 2016
Wouldn't take a debit card...
Pros: Price was good. Unfortunately they refused to take my money.
Cons: Would not accept my perfectly valid Visa debit card. According to the representative, if I had an airline flight plan they would have. I'm not sure I can have anything but contempt for a company that actively discriminates against local residents.
8.0 Good
2 Nov 2016
Awesome drop off at SAN. Good value.
Pros: Drop off took one minute!
Cons: Van was quite dirty inside and out.
10.0 Excellent
7 Nov 2016
Chevy Tahoe
Pros: The described car, was the exact vehicle we received. Pick up was extremely fast. Very happy with the rental and experience. Best rental agency around!!!
Cons: Nothing
9.2 Excellent
21 Nov 2016
Pros: The car performed perfectly-- it was clean and got us all over California, Oregon and Washington in a week. It was a very comfortable car, even for my 6'1" husband! I would definitely rent form Alamo again
Cons: The only issues we had were with the hard push to upgrade when we picked up the vehicle, and the price. Nearly $700 for the week felt steep.
Thrifty
thrifty
Car hire reviews:
Good (6.9, 4 reviews)
Car hire locations in Sacramento:
1 location
Thrifty
Locations in Sacramento
6327 Aviation Drive
+1 877 283 0898
  • 7.5
  • 6.5
  • 7.0
  • 6.5
  • 7.0
Recent reviews
8.8 Excellent
31 Oct 2015
Pros: It had gps so it made it easy to navigate through the city
Cons: The gps had a lag when updating so I would miss my turn
2.0 Poor
3 Oct 2016
Never got the car
Pros: N/A
Cons: Never received the car in san francisco. Will never use kayak or thrifty again!
6.8 Good
9 Oct 2016
Beware San Francisco drop off is complicated
Pros: Nice car.
Cons: Drop off in San Francisco is complicated. You need to plan extra time. Man at info booth was no help at all
10.0 Excellent
10 Oct 2016
Pros: easy access to gas station at the airport on the way into the car return area
Airport Van
airportvanre
Car hire locations in Sacramento:
1 location
Airport Van
Locations in Sacramento
731 North Market Blvd Unit W
916-913-8233
Europcar
europcar
Car hire locations in Sacramento:
1 location
Europcar
Locations in Sacramento
Please Go To The Advantage Counter
+1 916 924 5918
E-Z Rent-A-Car
ez
Car hire locations in Sacramento:
1 location
E-Z Rent-A-Car
Locations in Sacramento
6327 Aviation Dr
+1 916 924 5918
keddy by Europcar
keddy
Car hire locations in Sacramento:
1 location
keddy by Europcar
Locations in Sacramento
Please Go To The Advantage Counter- 6327 Aviation Dr
National
national
Car hire locations in Sacramento:
1 location
National
Locations in Sacramento
6230 Mcnair Cir
+1 916 576 3164
Sunnycars
sunnycars
Car hire locations in Sacramento:
1 location
Sunnycars
Locations in Sacramento
6320 McNair Circle
Zeeba Rent-A-Van
zeeba
Car hire locations in Sacramento:
1 location
Zeeba Rent-A-Van
Locations in Sacramento
45 Goldenland Court
+1 800 940 9332
203 travellers who rented a car in Sacramento gave the car agency they used an average rating of 6.5

Car hire locations in Sacramento

Sacramento
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