Search
Deals
Tips
User Experiences
FAQs
Agencies
Locations
When to book

Mérida car hire

Driver's age: 26-65
Thu 20/6
Thu 27/6

Search hundreds of hire car sites at once for hire car deals in Mérida

Here is why travellers choose KAYAK

Save up to 48%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees

Filter your dealsFilter by car type, brand and more. Instantly customise your results.

Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.

Cheap car rentals in Mérida

Discover the best prices and deals for you by selecting your travel dates
Choose your dates
Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pick-up truck

KAYAK’s top tips for renting a car in Mérida

  • Enjoy a maximum of flexibility during your trip to Mérida by renting your own car when you arrive and visiting all your preferred attractions conveniently with your own four wheels. Renting a car especially makes sense when considering the fact that public transport in Mérida can have delays or not operate regularly. A car will also allow travelers to get to the seaside in less than 40 minutes.
  • Picking up a rental car directly at Mérida International Airport will allow travelers to be in Mérida center in about twenty minutes via the Uman-Mérida and México 261, instead of taking expensive cabs to the city. Companies like Alamo, Enterprise, and Thrifty offer their vehicles at the airport. Simply follow the signs to the car rental desks upon arrival.
  • Driving in Mérida is generally a pleasant experience, but as it is with all cities, it can take a little time to get used to the city’s system. Mérida has many one-way lanes which can make maneuvering around a bit more challenging at first. Renting a satnav is definitely a good option that could help. Try to avoid driving during the night in Mérida, as some streets are not well-lit and it is harder to see pedestrian and cyclists.
  • In Mérida, speed bumps are in place all over the city and adhering to the speed limit is also very important, as it is one of the main reasons tickets get issued. Especially in the night, speed bumps can be hard to see, so check for signs on the right side of the road and drive accordingly.
  • Book your rental car in Mérida at least 1 day before your trip in order to get a below-average price

Mérida car rental experiences: the best tips from KAYAK users

Insights shared by verified travellers who rented a car in Mérida 
LoreenSep 2023
Go with the big known companies when renting a car
Verified travelerJun 2023
Nice People that’s for sure. They are Humble and will work with you.

FAQs about renting a car in Mérida

  • What type of car is recommended for driving in Mérida?

    For budget-conscious travelers, a smaller compact car is a good option, as the daily rate will be lower -- plus it eats up less gas. Also, a smaller car can squeeze into parking spots easier, and navigating the one-way streets may be easier, too. However, if you want to get the most out of the Mexican sun, you may want to consider a convertible instead.

  • What’s the speed limit in Mérida?

    Speed limits need to be adhered to and can change quite often in and around the city, so always pay attention and check for signs. Limits in Mexico are given in km/h and in the city usually a maximum of 60 km/h (37 mph) is permitted, while 10 km/h (6 mph) is the limit in school zones and parking lots. On rural roads, there is a maximum speed limit of 70-90 km/h (43-56 mph) and 110 km/h (68 mph) on highways.

  • Where are the best places to park in Mérida?

    Parking lots in Mérida are marked with an “E” for estacionamiento (which simply means “parking lot”). The easiest solution is to find a hotel that has a parking lot included, but there is also free street parking marked with a white line. Refrain from parking where the curb is yellow and also consider using a parking garage like the La Lonja or Canto Morell.

  • How much is the price of fuel in Mérida?

    The average price of fuel in Mérida is ₹ 436 per litre over the past 30 days. Filling up a petrol tank costs between ₹ 5,229 and ₹ 6,972, depending on the car size.

  • What is the most popular car hire in Mérida?

    Economy (Class Economy Car or similar) is the most frequently booked car hire type in Mérida.

  • How can I find car hires near me in Mérida?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does an Economy car hire cost in Mérida?

    An Economy car hire in Mérida costs ₹ 4,880 per day, on average.

Mérida car rental reviews and directory

National

7.3

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

7.3

Value for money

7.3

4 locations in Mérida

Show locations

Locations in Mérida

C 32 306 Aeropuerto Int

+52 999 946 0417

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

C 56 A N 451 Av Colon

+52 999 920 7722

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

C 60 486 A Entre C 55 Y C 57

+52 999 923 2493

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 60 #346, 33a Y 35

+52 999 163 2603

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

Reviews

10.0 Wonderful

Oct 2020

KAYAK

Pros:

The staff was very friendly and professional.

10.0 Wonderful

Dec 2018

KAYAK

Pros:

I liked the customer service at the counter and the attention to making sure I understood everything about the rental

8.8 Very Good

Mar 2018

KAYAK

Pros:

Pick up was fast and efficient. Cars were clean and new and reliable.

Cons:

The whole insurance thing in Mexico is challenging and confusing. In this case we took the required 3rd party liability and declined everything else and used our credit card to cover rental car insurance. I always feel very unsure on if I am covered or not. Buying the full insurance package from the rental agency is very expensive.

5.2 Fair

Jan 2017

KAYAK

Cons:

Despite having a reserved car at 10:30am, we were still at the counter at 12:20pm. And they didn't have the size we had reserved. It was an incredibly frustrating part of my trip

10.0 Wonderful

Sep 2016

KAYAK

Pros:

Agent pleasant,, car ready, short ride to depot. Agent was able to reissue the agreement at the same price with full insurance coverage. The original agreement only included mandatory liability insurance although we though we booked with collision damage waiver. Price came out the same.

Cons:

This is an independent National Franchisee. We thought we were booking with National. Everything was fine however.

10.0 Wonderful

Jan 2022

KAYAK
Buen servicio y atención!

1 out of 3

Avis

7.2

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

7.6

Value for money

7.2

3 locations in Mérida

Show locations

Locations in Mérida

Av 32 No 261 Col San Ramon

+52 999 930 2078

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Carretera Merida-Uman

+52 999 946 3152

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Fiesta Americana Htl

+52 999 925 2525

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

6.0 Okay

Jun 2023

KAYAK
Customer service was Good and helpful that’s for sure. The Car alarm system shut the car off on Saturday at 10 am and we didn’t get a replacement till Sunday around noon or after. Apparently some system malfunction from satellite security. They accommodated by taking two days off from car rental and allowed me to return gas at half a tank. However, it did effect our vacation plans for those two days as I had to make other arrangements to travel. Luckily for me I was able to leave the vehicle in a safe spot and move the car into an area that it didn’t affect the home owners. It affected my Family Plans and Traveling trips for those Days. I didn’t want to complain to that specific dealer as I knew they couldn’t do much else for me. However I expect AVIS or Kayak to do right by making this right.

10.0 Wonderful

Jul 2021

KAYAK

Pros:

Marcos was fantastic. I had so many questions and was pretty leery, but he did what we needed - car picked up early and insurance clearly explained. No funny business here.

1 out of 1

Alamo

7.1

Cleanliness

6.8

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

7.1

2 locations in Mérida

Show locations

Locations in Mérida

Ave Aviacion 843 Local 3

+52 999 946 0702

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Ave. Colon Y Calle 60

+52 999 920 1908

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
Nothing good to say, they claimed to have cars available when they did not. They need to update their fleet tracking systems.

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing

Cons:

They never gave me a car. They had overbooked

2.0 Poor

Mar 2021

KAYAK

Cons:

I was unable to rent a car. The address provided was incorrect, when I finally found the place I was there a few minutes and the guy said he couldn't read to me because it was 5:01 p.m. and they were now closed. Ridiculous

2.0 Poor

Feb 2019

KAYAK

Pros:

nothing.

Cons:

I made a reservation and showed up at the counter. They were out of cars. What's the point of a reservation? I had to scramble door to door at other car rental companies to find someone who still had vehicles.

2.0 Poor

Oct 2018

KAYAK

Cons:

They ran out of cars

5.2 Fair

Jul 2018

KAYAK

Pros:

The personnel at drop-off were efficient and kind.

Cons:

When i went to pick up the car, no one was there to help me. the employee that was available was not an agent. They shuttled me to another franchise location but they didn’t have any cars at all. none. they said i might be able to get one, maybe, later in the day but they’d have to charge me significantly more than i was quoted on orbitz.

1 out of 4

Enterprise Rent-A-Car

5.1

Cleanliness

5.0

Comfort

4.8

Pick-up/Drop-off

4.8

Value for money

4.3

4 locations in Mérida

Show locations

Locations in Mérida

C 56 A 451 Av Colon

+52 999 920 7722

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

C 60 486 A Entre C 55 Y C 57

+52 999 923 2493

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

C.32 #306 Aeropuerto Int

+52 999 946 0417

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 60 #346, 33a

+52 999 163 2603

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

Reviews

2.0 Poor

Jan 2021

KAYAK

Pros:

Nothing

Cons:

They did not even honor my reservation so I got to walk for 3 hours to find something else....

1 out of 1

Ace

4.3

Mediocre

4 reviews

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.9

Value for money

4.3

One location in Mérida

Show locations

Locations in Mérida

Carretera Mérida a Uman Km 14.

+52 33 4170 8243

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Filters

Reviews

2.0 Poor

Mar 2020

KAYAK

Pros:

Nothing

Cons:

The company “ACE rental” apparently does not exist. There was no sign for the company and no office. I got swindled to go with another company that claimed to be working with this company. They did not honor the price I was quoted and I ended up paying more than I had budgeted for. I will not use your service again.

2.0 Poor

Dec 2019

KAYAK

Pros:

Nothing. Couldn’t pick up the car since our flight was delayed a few hours and they cancelled the reservation and we were left without a car. I did call and they said that 1 hour after the reservation time passed we’d be subject to availability... and furthermore their website said they close at 11:30 pm and they actually close at 10!!

Cons:

Better customer service, information to the customer. Would not recommend them.

6.0 Okay

Dec 2019

KAYAK

Pros:

Clean car and meets as described online

Cons:

They didn't help me install the two car seats I had reserved. Check-in took way too long (almost 30min without a line). Drop-off took even longer. I had to run to make sure my flight didn't leave me.

1 out of 1

E-Z Rent-A-Car

4.0

Mediocre

3 reviews

Cleanliness

6.0

Comfort

5.3

Pick-up/Drop-off

4.6

Value for money

2.0

One location in Mérida

Show locations

Locations in Mérida

Merida Yucatan International Airport

+52 998 928 1896

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

Reviews

4.0 Mediocre

Jan 2020

KAYAK

Cons:

Screwed on the insurance and price. End price was 1200USD. Would not accept credit card CDW, letter from Visa verifying, or proof of available credit ( $ 20000 ). Rent privately from Tony.

8.4 Very Good

Mar 2018

KAYAK

Pros:

Car was clean and upgraded from what we had anticipated. Driver waiting outside when we landed to take us directly to pickup.

Cons:

Our flight boarded at 5:45am and when we were dropping off car at 5:00am there was no one there to take the.

5.6 Fair

Jul 2017

KAYAK

Pros:

Friendly and helpful staff. Car was reliable and served us well.

Cons:

At the terminal doesn't mean at the terminal. It's a few blocks away and it was hard to find returning the car. I asked for an automatic SUV when I reserved but there were not any so I ended up with the car they use to pick up people at the airport. It had manual windows and locks. Plus we struggled to fit all our baby stuff in it. Charged us $30 for a few gallons of gas, which if you consider the exchange rate is really expensive. $80 online quote turned into a $239 charge. Misleading, beware.

1 out of 1

Economy Rent a Car

3.8

Cleanliness

4.9

Comfort

4.8

Pick-up/Drop-off

3.9

Value for money

4.1

One location in Mérida

Show locations

Locations in Mérida

32nd street, 312, Col. Manuel Cresencio Rejon

+52 999 928 1896

Opening times not available

Filters

Reviews

2.0 Poor

Aug 2022

KAYAK
Be prepared to have to get their insurance that cost about the same as the rental fee on top of a deposit of at least a thousand dollars

4.0 Mediocre

Apr 2022

KAYAK
I had reserved a mid-size SUV to travel with my 5 member family and 5 suitcases. When I arrived at the airport, I was told that no car was available but there would be a small car available in 10 minutes, and a larger car the following day. It took an hour to get the first tiny car, and the following day after 2 trips back to the airport I was given a Mazda hatchback. No other cars were available. We spent the week driving around the Yucatán with bags on our laps. I had already paid the full price and was never offered a refund or price reduction. I wouldn’t recommend renting from this company unless you don’t care what car you get.

2.0 Poor

Nov 2021

KAYAK
They did not have a car for us and it was a different company called American car rentals ( there is no such thing as economy rent a car . We were stuck at the airport , no car and no one to help .

2.0 Poor

Nov 2021

KAYAK
They didnt reserve nothing , didnt have car

2.0 Poor

Oct 2021

KAYAK
I would not ever using this company again, as someone who goes to Merida often this company is trying to take advantage of travelers and skirt the law and charge extra fees and unnecessary insurance. Buyer beware if you book through any site (Expedia, booking.com, Hotwire and any other) they (rental company) will tell you the third party bookings are not honored for the price you booked for, and they will try to charge additional insurance not needed as the only needed insurance is the liability and the rest is covered by most US credit cards and insurance, and they will ignore the contract and try to charge off contract prices for extra days. They lie to your face and their customer service line nor the booking company you used will do anything to help. We spent two hours on the phone and 3 hours at the rental car place! We were charged an addition $90 on our reservation they said were fees the booking platform charges them.....never again will I use this site as I was also told by three rental car companies in Merida that booking through these third party sites even when paying in advance does not guarantee you an honored reservation or a car at the price you paid. It’s robbery, thank goodness we have family in the area that know the laws and fought on our behalf. There are car rental companies out of fiesta Americana that will not give you all the hassle and extra fees. Also again we were told by multiple car rental companies that the car reservation we booked and paid for was not available and the reservation meant nothing since we did not book directly on their car rental site. Europcar and American car rentals out of Merida are both scam companies ripping people off!

7.9 Good

Oct 2021

KAYAK
The price in internet is a bit deceiving as then they hike up the price with the insurance.

1 out of 3

Budget

3.7

Cleanliness

4.7

Comfort

4.6

Pick-up/Drop-off

4.1

Value for money

3.8

4 locations in Mérida

Show locations

Locations in Mérida

56a #451 Local 6 Colon

+52 999 920 2343

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 20a Number 297

+52 999 920 2343

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 21 No 305 X 28

+52 999 946 0762

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 60 #491-B Entre 57 Y 55

+52 999 406 8325

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

Reviews

2.8 Poor

Aug 2019

KAYAK

Cons:

The drop off I requests a drop off at the airport in Merida and the office was close out side the airport And also the day before I past to the office and they tell me express that leave the car in avis that un regular totally Stupid people

2.0 Poor

Feb 2019

KAYAK

Pros:

Nothing.

Cons:

They didn’t have my rental on file and they had no cars available.

2.0 Poor

Feb 2019

KAYAK

Pros:

I was told at the counter that they did not have any cars. Then they proceeded to try to rent me an upgrade for 10 times the original reservation.

Cons:

Do I really need to explain?

8.4 Very Good

Mar 2017

KAYAK

Cons:

Hard to find

2.0 Poor

Feb 2017

KAYAK

Pros:

Nothing

Cons:

Poor facility condition. Does not facilitate convenient drop off hours. No place to sit.

10.0 Wonderful

Jan 2017

KAYAK

Pros:

I was given practically a new car and have no problem driving for several days. I do buy full insurance from them to be safe even my credit card claims covering some of them because the total price is cheap enough.

1 out of 6

MEXRENTACAR

3.6

Cleanliness

4.4

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

4.4

One location in Mérida

Show locations

Locations in Mérida

Manuel Crescencio Rejón Intl. Airport

+52 334 170 8243

Opening times not available

Filters

Reviews

4.0 Mediocre

Apr 2024

KAYAK
There was nobody at the airport terminal, had to walk to the car return office. Insurance was insane expensive; twice the price than an international car rental brand.

2.0 Poor

Nov 2022

KAYAK
It was a fake offer. Nobody to answer or refund. Never saw the car

10.0 Wonderful

Jul 2022

KAYAK
Arrived at airport and was shuttled to MexCar. Car was ready and fueled. Used for a week and put about 1200 miles on odometer. Returned and was shuttled back to airport with no issues. Great experience.

2.0 Poor

Jul 2022

KAYAK
No recomiendo el servicio te quieren cobrar más y te ponen trabas por todo

2.0 Poor

Mar 2022

KAYAK
Reserved and paid for a rental car via kayak, and my flight to Cancun got delayed for 9 hours. I notified the rental car company several hours in advance of the delay, and they refused to hold my reservation for me, and refused to guarantee a car for me for the following day. They couldn’t help me at all. Our flight finally arrived at like 2am and we had to take a $78 taxi to our Airbnb 20-minutes away. The next day, we thankfully found another car from another rental car company but ended up having to pay quadruple the price that we originally paid for our original car rental. Was really a poor experience.

2.0 Poor

Jan 2022

KAYAK
The price we paid online prior to arriving to pick up what completely different. We had two options to rent our car: #1 pay an additional $110 USD plus a $5,000USD deposit for no insurance #2 pay an additional $250 USD plus a $150 USD for renting with their insurance **note our original booking price online was only $65 We went with option 1 as there were no other rental cars available for as many days as we reserved this company as we were now stuck dealing with them. Even with my wife being Mexican did not help this situation and we warned after telling some family in Mexico that some rental car companies are known for doing this. My advice, don’t rent from this company. Other than the more than double price we paid for the rental, our car was not cleaned from the previous renter, there was no washer fluid to clean the windshield, and the USB ports didn’t work inside of the vehicle.

1 out of 3

Thrifty

3.5

Cleanliness

3.7

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

3.3

3 locations in Mérida

Show locations

Locations in Mérida

Av. Colon Y, Calle 60

+52 800 021 2277

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Calle 23 #311, Manuel Crescencio Rejón, Mérida, Yuc

+52 800 709 5033

Opening times not available

Carretera Merida Uman Calle 23

+52 800 365 1111

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

Reviews

2.0 Poor

May 2024

KAYAK
The Thrifty office was well signposted but it was a vacant, unfurnished shopfront. It was only a local mall security guard who told us that actually Thrifty operates out of the Hertz office (the word Thrifty is not anywhere), and even that is a third party company again. As a result, we have had to deal with 5 different companies to get a hire car. I suggest Kayak does not do business with Thrifty Mexico until this is resolved.

4.0 Mediocre

Apr 2021

KAYAK

Cons:

Extremely expensive 400 dollars for a Vw Vento for 3 days. Car was dirty inside and outside, brakes are noisy and driver’s window wouldn’t open, and then it wouldn’t close.

2.0 Poor

Apr 2021

KAYAK

Cons:

They didn't have any car available

2.0 Poor

Jan 2023

KAYAK
Despite having received a confirmation email when arrived I was told there were no cars available and should not trust a third party. I was left in a very difficult situation, as I had reservations that needed the transportation. Ended up having to book a taxi to drive us for 3 hours and missing multiple stops we had planned during our holidays.. Really made what was supposed to be a good roadtrip a nightmare

2.0 Poor

Dec 2021

KAYAK
Woke up at 5am to have a full day travelling around Mexico only to get to the location and they say there are no cars. Thrifty blame the booking site for not speaking with them before confirming. Very very poor!

2.0 Poor

Oct 2021

KAYAK
We booked the car, travelled the pick up point to get the car and they didn't have it. They said we had to then go to the airport to pick up and they may not have one either. In the end we went next door to Avis who went above and beyond to help us.

1 out of 2

Hertz

3.0

Cleanliness

4.2

Comfort

4.0

Pick-up/Drop-off

3.5

Value for money

3.7

3 locations in Mérida

Show locations

Locations in Mérida

Ave. Colon Y Calle 60

0180 0709 5000

Opening times not available

Calle 23 # 309

+52 999 121 9717

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Calle 56-a #451 Local 8

+52 999 925 7595

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2022

KAYAK
HERZ Goldmember nr.62347703 R.J.L. van Vliet The requisted car was not avalable and the only replacement they were willing to give me without extra paying was an open pick-up with no projection cover for the laugage. I rejected, and there was no other chose given to pay an extra addition fee for the only upgrade car available. I had no choice otherwise I had no car and was stranded with my family (wife + 3 children). I will make an official complaint about the hole situation.

10.0 Wonderful

Jan 2022

KAYAK
They gave me the car I needed, at the time I needed

2.0 Poor

Jan 2022

KAYAK
They did not have a car ready for me. And told me I was 8th on the waiting list. They said they would call me but did not. They gave me a number for head office. This caused me huge disruption to my holiday. This is the first time Hertz has ever let me down. Not even an apology.

2.0 Poor

Jan 2021

KAYAK

Pros:

Nothing

Cons:

Hold my reservation even if my flight is delayed and I’m late in checking-in for car pick up, and not cancel my reservation for something that’s not my fault.

2.0 Poor

Jan 2019

KAYAK

Pros:

Nothing, they didnt gave us a car

Cons:

Why have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.

6.0 Okay

Jan 2018

KAYAK

Cons:

I called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .

1 out of 4

Dollar

2.9

Cleanliness

2.9

Comfort

3.0

Pick-up/Drop-off

2.9

Value for money

2.9

2 locations in Mérida

Show locations

Locations in Mérida

Av. Colon Y, Calle 60

+52 800 365 1111

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Km 4.5 Calle 23

+52 800 365 1111

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

Reviews

2.0 Poor

Jan 2020

KAYAK

Cons:

The car rental never happened, we showed up at the Dollar office and they had no record of our reservation and no cars to rent. They claimed to have not received it from Kayak. I rarely use Kayak and I don't really care where the break down occurred, will be booking directly with the car rental companies like I usually do going forward.

2.0 Poor

Jan 2020

KAYAK

Cons:

No vehicle available, so my family was stranded during our vacation. The Dollar staff blamed Kayak, saying they never received the reservation request in their system. Horrible experience.

2.0 Poor

Jan 2020

KAYAK

Cons:

They did not have any cars

2.0 Poor

Dec 2022

KAYAK
FYI Dollar is now owned by Hertz and there is no longer a Dollar storefront. I had trouble finding the rental place because the confirmation email did not mention that I needed to go to Hertz and there is an old Dollar listing on google maps that no longer exists. When I finally found it, after calling, they told me they didn’t have any cars available. It was very stressful and a huge waste of time.

1 out of 2

NU Car

2.7

Cleanliness

3.1

Comfort

3.1

Pick-up/Drop-off

1.9

Value for money

2.7

One location in Mérida

Locations in Mérida

Calle 32 No. 312, Col. Manuel Cresencio Rejon

+52 999 928 1896

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

Reviews

2.0 Poor

Jan 2023

KAYAK
charging us 65$usd at pick up

2.0 Poor

Dec 2022

KAYAK
Its a scam!

6.0 Okay

Jun 2022

KAYAK
As far as I could tell, "NU Car" rentals is simply a booking service for "America Car Rentals". There is no signage for NU Car at the Merida airport -- it was only by asking random airport staff that I finally connected with a shuttle driver from America Car Rentals that took me to their off-site office where America Car Rentals processed my contract. Despite the initial hassle, the shuttle staff was very courteous. My low rating for the check-in process is associated with the pricing gimmick that America Car Rentals uses. They list very low daily rental rates on Kayak, but once you're in the office, they require that you either: a) accept an $8,000 hold on your credit card for potential damages, or b) purchase their collision insurance and accept a lesser (~$3,000) hold on your credit card. With the latter option, the cost of the insurance brings the total cost of the rental to the same cost quoted by the larger companies (Hertz, Alamo, etc.) Learning this while already at their rental office was very frustrating, and it could likely be prohibitive for many travelers. In the end, the car we received was adequate, but the contract details definitely soured our arrival in Merida.

1.9 Poor

Sep 2021

KAYAK
This is a scam. There was no store front for "NU rental cars" at the stated address. I did not get to pick up any car and had to do a last minute reservation with a different car rental down the street that looked legitimate. I did not feel safe...

Europcar

2.6

Cleanliness

3.8

Comfort

3.1

Pick-up/Drop-off

3.2

Value for money

2.5

3 locations in Mérida

Locations in Mérida

Av Internacional

+52 999 400 5893

Opening times not available

Calle 56 A Centro 451

+52 999 709 2660

Opening times not available

Calle 58 Local 480 Local A 57 Y 59

+52 999 429 4754

Opening times not available

Filters

Reviews

2.0 Poor

Feb 2021

KAYAK

Pros:

The drop off was efficient and easy.

Cons:

I felt ripped off and lied to about the extra insurance I had already purchased, will never use them again.

2.0 Poor

Feb 2021

KAYAK

Pros:

Nothing

Cons:

They’re store wasn’t open even though on every online listing they should have been. A phone number for the store supervisor was posted on the door, I called and texted but got no response. I went elsewhere

8.4 Very Good

Feb 2020

KAYAK

Pros:

Everything went smoothly. Pick up and drop off was efficient and quick.

Cons:

Upon car pickup I was hit with insurance. i tried to explain that I had coverage through my credit card and taking their insurance could nullify my existing coverage but they would not rent the car without buying theirs. It tripled the quoted cost. Thankfully, all went smooth and the issue was not tested.

6.0 Okay

Jan 2019

KAYAK

Pros:

We had an appointment for 3 PM. I was early at 2:40 but they couldn't start the process until 3 PM. So OK. Then 20 minutes for paperwork and another 45 for the car to arrive and do the walk-around together. So we didn't have the car until 4:05 PM. And it's not like there were other customers.

2.0 Poor

Oct 2016

KAYAK

Cons:

When I arrived the agent would not rent the car without a $200 fee for insurance that was already covered by my credit card. I did not rent the car.

2.0 Poor

Feb 2022

KAYAK
Clowns. Try to force you to buy unnecessary insurance. Never had a problem renting cars in Mexico until I went there. Read similar reviews but thought I would try anyway. Wrong choice walked out went next door got the same car without any extra insurance (they tried to charge twice the cost of the rental) Don’t make the same mistake. Go with a different company.

Payless

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

4.0

Value for money

2.0

5 locations in Mérida

Locations in Mérida

56a #451 Local 6 Colon

+52 55 5458 8580

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 20a Number 297

+52 999 920 2343

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 21 No 305 X 28

+52 999 946 0762

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 60 #486 Local D Entre

+52 999 924 1478

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle 60 No. 427 Por 57 Y Col

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2019

KAYAK

Pros:

Nothing. It could have ruined my whole trip. I did not rent the car.

Cons:

I didn't like showing up at the rental office and being told my reservation for a car for 11 days was canceled. Then I was told instead of the rate of $17 per day was actually going to be $80 per day. This has happened with payless in Guatemala as well. I highly recommend not ever using this company. Bait and switch. So shaddy.

2.0 Poor

Sep 2018

KAYAK

Pros:

I booked a car for 7 a.m. The store should open at 7, given the sign at their door. They had 2 numbers I called at several times, always answered by the answer machine. At 7h55 I gave up and booked another car at Budget... A shame

2.0 Poor

Aug 2018

KAYAK

Pros:

Nothing!

Cons:

Receptionist send me to another car rental agency! He wanted to charge me more than 150 USD for an insurance.

2.0 Poor

Feb 2017

KAYAK

Pros:

Nothing.

Cons:

Booked it in the states and got a quote. When we got to Merida the Payless staff tried to get more money for the car. He ended up trying to bargain with us and reduce the cost. This behavior was not okay, so we turned around and rented a car somewhere else. I will never use payless again.

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing. Terrible.

Cons:

I had reserved a car from 10am. We turned up at 11.20am to find that they had rented out all their cars and had none left. We then had a mad panic trying to find another car to rent from another rental at the busiest time of year - eventually found one and had to pay twice as much for it. I actually blame Kayak as much because they should have made clear that 10am meant 'pick up the car at 10am on the dot otherwise they may rent out your car'.

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing.

Cons:

Travelled for 3 hours by 2 taxis and a bus to get to the branch after making a reservation through Kayak. When we arrived they said they didn't have our reservation - and worse than that, they didn't have any cars available whatsoever. To be fair to the guy behind the desk, he did suggest we try next door, but it was a bit of a dodgy set up and the only car they had was an old banger. He also suggested Unirent, which we ended up walking to and using instead. I would definitely recommend using Unirent in Merida - very professional and helpful, and the car was great.

Firefly

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Mérida

Locations in Mérida

Calle 23 No309 X 30 Y 32

0180 0709 5010

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 56-a 451 Local 8

0180 0709 5010

Monday08:00 - 17:0016:00 - 20:00
Tuesday08:00 - 17:0016:00 - 20:00
Wednesday16:00 - 20:0008:00 - 17:00
Thursday16:00 - 20:0008:00 - 17:00
Friday08:00 - 17:0016:00 - 20:00
Saturday16:00 - 20:0008:00 - 17:00
Sunday09:00 - 17:00

Filters

Reviews

2.0 Poor

Dec 2022

KAYAK
Flight was delayed. I called firefly to reschedule pickup next day. Office confirmed no problems. Absolute lies - I arrived to the office and they informed they had no cars according to policy, mine had been given to another customer. Why not inform me the reservation is cancelled instead of telling me to come in?

2.0 Poor

Apr 2017

KAYAK

Pros:

Friendly service.

Cons:

Value was not as advertised, but we ended up not renting the car. Renting the vehicle required insurance which was 10x the price of the rental.

8.4 Very Good

Jan 2017

KAYAK

Pros:

Enthusiastic and attentive staff. Excellent price for the same car you'd get next door at Hertz. Check, as usual, for alternative insurance deals and you may save much more.

Cons:

Damn near impossible to find. It's a little garage behind the Hertz lot. It's new and nobody knew where it was, especially from the address, since you can't see in unless you go through the Hertz yard.

Fox

4.0

Mediocre

No reviews available

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

4.0

3 locations in Mérida

Locations in Mérida

Europcar Calle 56 A Numero 451 Por Avenida Colon Y Cupules Col Centro

Opening times not available

Europcar Calle 58 Numero 480 Local A Pr 57 Y 59 Colonia Centro

Opening times not available

Merida airport

+52 999 400 5893

Opening times not available

Filters

No reviews available

America Car Rental

4.9

Mediocre

No reviews available

One location in Mérida

Locations in Mérida

Calle 32 No. 312, Col. Manuel Cresencio Rejon

+52 999 928 1896

Opening times not available

Filters

No reviews available

Mas By Mex

3.9

Poor

No reviews available

One location in Mérida

Locations in Mérida

Carretera Merida a Uman km 14.5

+52 33 4170 8243

Opening times not available

Filters

No reviews available

keddy by Europcar

3.6

Poor

No reviews available

3 locations in Mérida

Locations in Mérida

Av.Internacional Carretera Merida- Uman Km. 4.5 Apt. Manuel Cresencio

Opening times not available

Calle 56-A Centro 451- Av. Colon Y Cupules

Opening times not available

Calle 58 Local 480 Local A 57 Y 59 Col Centro

+52 999 429 4754

Opening times not available

Filters

No reviews available

Priceless

3.5

Poor

No reviews available

One location in Mérida

Locations in Mérida

Calle 26a # 335 Entre 21 Y 23 Col. Cresencio Rejon

+52 998 457 8973

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

No reviews available

Infinity Car Rental

3.3

Poor

No reviews available

One location in Mérida

Locations in Mérida

C. 32 312, Manuel Crescencio Rejón, 97000 Mérida, Yuc.

Opening times not available

Filters

No reviews available

NextCar

2.5

Poor

No reviews available

One location in Mérida

Locations in Mérida

Calle 26a # 335 Entre 21 Y 23 Col. Cresencio Rejon

+52 998 457 8973

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

No reviews available

Localiza

8.1

Very Good

No reviews available

Best rated

One location in Mérida

Locations in Mérida

Carretera Merida A Uman Km 14.5 , Man Crecencio R

+52 55 8880 8064

Opening times not available

Filters

No reviews available

Right Cars

4.4

Mediocre

No reviews available

One location in Mérida

Locations in Mérida

Merida Airport

Opening times not available

Filters

No reviews available

Rhodium

3.9

Poor

No reviews available

One location in Mérida

Locations in Mérida

Manuel Crescencio Rejón International Airport

Opening times not available

Filters

No reviews available

CarWiz

3.4

Poor

No reviews available

3 locations in Mérida

Locations in Mérida

Av. Andres Garcia Lavin 261, Col San Ramon Nort

+52 999 930 2078

Opening times not available

Blvd. Aeropuerto Esq. Calle 23 Sin Numero

+52 999 429 9528

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 56-a Depto 1-a 451, Centro, Merida

+52 999 277 3579

Opening times not available

Filters

No reviews available

FlexWays

2.0

Poor

No reviews available

2 locations in Mérida

Locations in Mérida

C. 21 306-Local 1, entre 18 y 23, Cd Industrial

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Mérida International Airport

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Sunnycars

No score available yet

6 locations in Mérida

Locations in Mérida

Ave Aviacion 843 Local 3 between 106 and 108

Opening times not available

Calle 23 # 309

Opening times not available

Calle 56-a Centro 451

Opening times not available

Calle 58 Local 480 Local A 57 Y 59

Opening times not available

Calle 60 344 Interior 4 Ave Colon

Opening times not available

Uman Km. 4.5 Apt. Manuel Cresencio

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

3 locations in Mérida

Locations in Mérida

Av. Internacional, Ctra. Mérida - Uman Km. 4.5, Aeropuerto Internacional Manuel Crescencio Rejón, CP , Mérida, Yucatán.

+52 999 400 5893

Opening times not available

Calle 56 A Número 451 por Avenida Colón y Cupules, Col. Centro, CP , Mérida, Yucatán.

+52 999 368 5410

Opening times not available

Calle 58 número 480 Local A por 57 y 59 colonia centro C.P. 9700 Merida Yucatan

+52 999 429 9754

Opening times not available

Filters

No reviews available

Arrent Car Rental

No score available yet

2 locations in Mérida

Locations in Mérida

Av Colon 501 Centro

+52 999 920 3547

Opening times not available

Calle 25 Lote 8 MZ 1 x 30 y 32 Col. Manuel Crecencio Rejon

+52 999 946 3106

Opening times not available

Filters

No reviews available

IssiCar

No score available yet

2 locations in Mérida

Locations in Mérida

Calle 71-b #340h, Por 20 Y 22, Colonia Azcorra, Cp

+52 999 940 5515

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Merida Airport

Opening times not available

Filters

No reviews available

Blueway

No score available yet

One location in Mérida

Locations in Mérida

Aeropuerto Manuel Crescencio Rejon

529999461323

Opening times not available

Filters

No reviews available

Carflex Rent a Car

No score available yet

One location in Mérida

Locations in Mérida

Merida Airport

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Mérida

Locations in Mérida

C. 32 312, Manuel Crescencio Rejón, Mérida, Yuc. Contact: +52 (999) 928-18-96

+52 999 928 1896

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in Mérida

Locations in Mérida

Merida Airport Rejon MID

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Mérida

Locations in Mérida

Av Internacional

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Sixt

No score available yet

One location in Mérida

Locations in Mérida

Calle 21 N° 300

+52 999 926 7894

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

Reviews

2.8 Poor

Jan 2018

KAYAK

Pros:

nothing

Cons:

50% extra charges....
124 travellers who rented a car in Mérida gave the car agency they used an average rating of 4.5

Car hire locations in or near Mérida

Good to know

Most popular car type

Economy

When to book a car hire in Mérida

Average daily price per month
Car hire prices as pick-up date approaches

Mérida car hire information

Pick-up locationMérida
Car types
Hire locations78
Airport locations39