Book Budget hire cars in Santa Rosa

Reviews for Budget in Santa Rosa

Recent reviews

Traveller rating

Wonderful

4

Very Good

2

Good

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Okay

1

Fair

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Mediocre

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10.0

Great experience. The gentlemen behind the counter was incredibly fast, nice and easy to deal with.Reviewed 28 Dec 2023

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2.0

Pros:the car was fine. no one was at the drop off location when I returned the car. now budget keeps calling saying i never returned the car. I did though. this is stupid.Cons:customer service: i returned the car and now budget wont stop calling saying I never returned it. !! rediculous.Reviewed 13 Mar 2021

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8.0

Pros:very good.Reviewed 1 Mar 2021

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8.0

Pros:Quick, easy and as simple as it should be.Cons:I spoke with the representative at STS and confirmed that there wasn’t a fee to drop the car in San Fran at a different location. I picked the car up and noon and told him we were escaping the fires and dropping the car off today. We go to San Fran a couple of hours later. The office had closed at 1pm and the valet at the hotel told me there was a $25-$35 charge?Reviewed 28 Oct 2019

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8.0

Pros:The woman who helped me was very nice.Reviewed 14 Oct 2018

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9.6

Easy to find drop off at nightPros:I liked that it was easy to find, night drop was available.Cons:Being late night drop off, would’ve made more sense to me a little better instructions about what papers are being dropped off. Also, a sensor had gone off about a brake light bulb that went out en route to my destination. No one was available to inform about this, so a space on the paper that gets turned in would be a good idea. I improvised and wrote it on the sideReviewed 12 Aug 2018

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2.0

FailCons:Nobody was at the rental counter in Santa Rosa. Ended up going with another rental company.Reviewed 20 Jun 2018

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10.0

Great local servicePros:Easy pickup and drop off. So much more efficient than at the airport. Friendly staff. Car was in excellent shape.Cons:Nothing.Reviewed 5 Jun 2018

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2.0

Very confusedCons:We rented the car - went to pick it up and he said he didn't have a reservation under my name. Showed him the reservation receipt email - he then said I don't have a car available. Then something came up where he thought he had one - with a cracked windshield. He said he'd give us a discount. Tried to rent that one out but there was a hold on it. He said ok, I can get another car let me have your card. I had my debit card. Said it wouldn't pass the credit check. He said my credit must be bad. !!! My husband tried his - same thing. We don't have credit cards. We have rented numerous times with our debit cards, never with an issue. I have now been charged for the insurance. This car rental was for a very important occasion. Extremely upset and very confused.Reviewed 15 Sep 2017

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10.0

Pros:Very easy drop offCons:The fellow at the counter first overcharge me until I corrected them pretty quickly corrected the problemReviewed 30 May 2017

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6.8

Horrible customer service in Santa RosaPros:I was surprised how nice the Ford Focus wasCons:Customer service representative at pick up in Santa Rosa could have cared less. I asked for a drop off in on place and he put another on the contract without telling me. It was very inconvenient. I called to complain and there was nothing they could do and they offered no help or restitutionReviewed 13 Mar 2017

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10.0

Pros:Easy drop-off. Friendly customer service.Reviewed 15 Jan 2017

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• 5.2 /10Hertz Hire Cars at Santa Rosa

• What is the most popular car hire from Budget in Santa Rosa?

  Compact (Hyundai Veloster or similar) is the most frequently booked car hire type from Budget in Santa Rosa.

• How many car hire locations does Budget have in Santa Rosa?

  Budget has 2 hire locations in Santa Rosa. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes