Book Budget hire cars in Louisville

Reviews for Budget in Louisville

Recent reviews

Traveller rating

Wonderful

14

Very Good

13

Good

7

Okay

9

Fair

4

Mediocre

0

Poor

25

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car was cleanfriendly staff

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pick up and drop

2.0

worst rental I ever dealt with. Still filing about overchargesReviewed 25 Nov 2022

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8.0

The desk ager who checked me in was fabulous. I did not like the car itself. There was confusion at drop off and the person doing that check in was not welcoming.Reviewed 31 Oct 2022

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6.0

The car we rented was not clean and smelled bad. There were pretzels and French fried in a storage shelf of the console.Reviewed 25 Oct 2022

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8.0

I wish I would have known someone smoked in the car before I rented it. I’m sensitive to smoke and I would have chosen a different vehicle.Reviewed 4 Oct 2022

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2.0

I made a reservation, and had a confirmation number. When I called to confirm, they told me they don't have a car for me. I could not rent from this location.Reviewed 26 Aug 2022

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2.0

Horrible - I will never recommend this location to anyone! if I could give a negative star I would. But since poor as low as I can rate my experience I'll send you my thoughts. First, it wasn't the style car we reserved, which was a midsized sedan, it was the smallest SUV I have ever been in. Car was not cleaned/detailed and dirty on outside as your should expect from a rental. Wiper blades were months past due replacement and didn't work during rain .... very dangerous! We had been to Michigan around the lakes so some sand on floor mats. But, since car was not detailed for us I didn't think it was our job to bring it back perfectly clean. When I protested and expressed the problems we had with condition of the vehicle, the Manager Owner of 9040 Taylorsville Road, Jeffersontown Kentucky commented - well, I can charge you a $450 detailing fee, how about that? Or... you can detail the car. Rude, unprofessional and unethical.Reviewed 12 Aug 2022

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2.0

I didn't get the car or similar to it. They don't explain fees or anything. Given wrong return policy.Reviewed 6 Aug 2022

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2.0

Reserved online and it never said anything about needing a credit card. Went to pickup the vehicle and the unpleasant person at the office just canceled my reservation and gave me the customer service number and went on to the next customer. I was unable to take my trip.Reviewed 25 Jul 2022

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2.0

They canceled on me 2 days before my tripReviewed 16 Jul 2022

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4.0

The service at the pick up counter was extremely poor. The person working at the counter wasn’t very knowledgeable about my booking. So, I look forward to Budget better training their staff.Reviewed 6 Jul 2022

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6.0

Automobile had expired plates. By waiting I got the minivan I reserved, it wasn’t certain they would have it.Reviewed 3 Jul 2022

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6.0

We waited 45 minutes to pick up our car--multiple people in line in front of us were waiting for cars that were unavailable, even though they had reservations. The staff was patient but it was frustrating to wait so long.Reviewed 21 Jun 2022

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• What is the most popular car hire from Budget in Louisville?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Budget in Louisville.

• How many car hire locations does Budget have in Louisville?

  Budget has 5 hire locations in Louisville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes