Book Budget hire cars in Guatemala City

Reviews for Budget in Guatemala City

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

10.0

Pros:very friendly staffReviewed 19 Aug 2019

review from

4.4

Budget Agent Over ChargingPros:Car was nice and original quoted value was good.Cons:Agent in Guatemala charged over the original quoteReviewed 30 May 2018

review from

2.0

Left stranded.Pros:NothingCons:They did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.Reviewed 16 Apr 2017

review from

8.8

Car rental in GuatemalaPros:Car was fine.Cons:I hate to have to pay the mandatory insurance in Guatemala when my credit card covers everything in the US. The insurance nearly doubles the price of the rental.Reviewed 11 Apr 2017

review from

2.0

Pros:I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.Reviewed 3 Jan 2017

review from

5.2

Ok but.......unit not so good.Pros:Attention when arrivedCons:1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.Reviewed 26 Sep 2016

review from

6.0

Cons:The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.Reviewed 15 Jan 2016

review from

2.0

Budget Agent DishonestPros:NothingCons:We had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.Reviewed 9 Jan 2016

review from

2.0

Didn't fulfill my reservationPros:Abosutelly nothing.Cons:I made a reservation a week in advance for an economy car to pick it up at La Aurora Airport in Guatemala. I called them as my making my way there to pick up the car, they pulled up my reservation and they said "Sorry, we don't have cars." I told the person on the phone that I had made a reservation a week in advance and that I needed the car, she replied "sorry, we don't have cars". I asked her if they had cars in another of their locations in the city, again "sorry, we don't have cars". I asked if they had another type of car, I got the same "sorry, we don't have cars". I was never notified of this. I called two hours in advance before pick up the car so it wasn't like I showed up late to pick it up. I was never offered a way to solve this problem, something like giving me another type of car at the price of my reservation or even getting me a car from another company. I was left out to figure it out on my own in a third world country, I had a tight travel schedule so I needed a car at that moment. After two hours of searching around I had to bite the bullet and rent a car for THREE times more money that what I made my reservation for. I even went on Budget's website and it said they DID have cars! I am never renting with them again and if you don't want to be left out in the wind in a third world country shouldn't do you.Reviewed 3 Jan 2016

review from

10.0

Pros:The personnel were professional and helpful both at check-out in Antigua and check-in in Guatemala City and the car worked wonderfully. And the drop-off charges were nominal.Reviewed 3 Jan 2016

review from

More

• What is the most popular car hire from Budget in Guatemala City?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Budget in Guatemala City.

• How many car hire locations does Budget have in Guatemala City?

  Budget has 4 hire locations in Guatemala City. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: La Aurora airport (GUA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes