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Guatemala City car hire

Driver's age: 26-65
Thu 27/6
Thu 4/7

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Cheap car rentals in Guatemala City

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Mini
Economy
Compact
Intermediate
Standard
Full-size
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Minivan
Passenger van
SUV
Commercial
Pick-up truck

KAYAK’s top tips for renting a car in Guatemala City

  • Guatemala City has much to offer adventurous visitors. Often though, these tourism treasures are only available to those who have a means of getting there. Quite frequently, this means renting a car. One great option for travelers with a vehicle at their disposal is a day trip to the volcano Pacaya. This volcano is a 49-kilometer (30-mile) drive from the city and is easily hiked in just a couple of hours.
  • Excited to begin your journey in Guatemala? Travelers arriving at La Aurora International Airport will find the airport’s rental car counters located both in the Arrivals Hall and outside of the main terminal in the adjacent parking lot.
  • In the busier sections of town there are many pedestrians on the streets, and jaywalking is a very common occurrence. This applies doubly to the heavily trafficked tourism spots and in the popular downtown areas. Drivers should make sure to drive carefully and keep their eyes open for any pedestrians who may be about to wantonly cross the street.
  • Guatemala City is the most populous city in the country and, as a result, it has its fair share of rush hour traffic. The morning rush hour period goes from 6:00 a.m. to 9:00 a.m. most mornings during the week with slightly reduced traffic on the weekend. In the afternoon and evening, rush hour typically starts as early as 4:00 p.m. and lasts until 7:00 p.m. in many parts of the city. Additionally, CA1 and CA9, specifically their inner city portions, should be avoided during peak rush hour due to the volume of traffic they experience.
  • Book your rental car in Guatemala City at least 1 day before your trip in order to get a below-average price
  • Full-size rental cars in Guatemala City are around 59% more expensive than other car types, on average

Guatemala City car rental experiences: the best tips from KAYAK users

Insights shared by verified travellers who rented a car in Guatemala City 
Verified travelerAug 2023
Rent ahead of time, rent at a place across the bridge from the airport. Don’t rent at any place that requires a drive. Always rent SUV or pick up since they are safer on curved roads with potholes and better to climb mountains with. A place shouldn’t be charging you any extra fees. Make sure you get a rate and pay ahead of time in order to not get scammed there. Locals are amazing people, very friendly, and great at customer service and respect, but, they do love sucking the dollars out of you. However, at the end of the day if it’s only a few bucks more who cares, but if it’s a substantial difference find a new place. Always take videos of the rental car beforehand, one time they almost tried to blame me for a scuff that I had a video of prior to me driving it. Deposits will range from $300-$2000. I’ve paid anywhere between that and have received my money back, but make sure you use a good credit card with good insurance in case anything happens. Guatemala is a very dangerous place to drive in and you don’t want to have to pay out of pocket for scuffs and scratches.
Verified travelerAug 2023
Follow the cars in front of you. You frequently find yourself driving on the “wrong” side of the road or down a side farm road due to construction. Be bold when you drive.
LennerJun 2023
Traffic in Guatemala City is terrible, be careful driving over there.

FAQs about renting a car in Guatemala City

  • What type of car is recommended for driving in Guatemala City?

    The streets of Guatemala City are fairly average-sized and are suitable for a wide range of vehicles. Smaller SUVs, sedans, compacts, and even trucks are all good choices for those planning a trip to Guatemala City. Additionally, parking spaces in the city are fairly large, so even the biggest of vehicles shouldn’t have any issues finding spots that will fit them.

  • What’s the speed limit in Guatemala City?

    Urban speed limits in Guatemala City are typically 50 km/h (31 mph) on most urban roads and streets, while outside of the city the speed limit goes up to 80 km/h (50 mph). On motorways in the city and throughout the country the speed limit is 110 km/h (68 mph).

  • Where are the best places to park in Guatemala City?

    In the majority of the city, streetside parking is by far the most predominant form of parking available, particularly in residential areas. In the central business district, however, there are plenty of parking garages available for those who prefer paid private options. The parking garages generally cost anywhere from 10 to 30 GTQ ($1.29 to $3.88) per hour. Additionally, most businesses will have parking available for their customers and clients.

  • How much is the price of fuel in Guatemala City?

    The average price of fuel in Guatemala City is ₹ 360 per litre over the past 30 days. Filling up a petrol tank costs between ₹ 4,322 and ₹ 5,762, depending on the car size.

  • What is the most popular car hire in Guatemala City?

    Full-size (Hyundai H-1 or similar) is the most frequently booked car hire type in Guatemala City.

  • How can I find car hires near me in Guatemala City?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does a Full Size car hire cost in Guatemala City?

    A Full Size car hire in Guatemala City costs ₹ 5,881 per day, on average.

  • How much does an Economy car hire cost in Guatemala City?

    An Economy car hire in Guatemala City costs ₹ 1,715 per day, on average.

  • How much does a Mini car hire cost in Guatemala City?

    A Mini car hire in Guatemala City costs ₹ 1,349 per day, on average.

Guatemala City car rental reviews and directory

Alamo

7.9

Best rated

Cleanliness

8.0

Comfort

7.9

Pick-up/Drop-off

7.8

Value for money

7.6

7 locations in Guatemala City

Show locations

Locations in Guatemala City

10 Av 31 71

+502 2217 2100

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday07:30 - 17:30
Sunday00:00 - 00:00

14 Street 7-71 Zone 9

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

7th Avenue 15-45 Zone 9

+502 2201 3122

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 16:00
Sunday00:00 - 00:00

Avenue Hincapie 11-01 Zona 13

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

Calzada Roosevelt 22-43

+502 2217 2100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

La Aurora Intl Airport

+502 2217 2100

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

La Aurora Intl Airport

+502 2217 2100

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Filters

Reviews

10.0 Wonderful

Feb 2024

KAYAK
The Alamo representative Abigail was excellent. Very friendly, knowledgeable and spoke very good English. She made the car rental experience very enjoyable and efficient. Car was good value and easy pick up and drop off. Would highly recommend.

2.0 Poor

May 2021

KAYAK

Cons:

They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.

10.0 Wonderful

May 2021

KAYAK

Pros:

staff was very friendly, and yes the return and pick up was easy

10.0 Wonderful

Mar 2021

KAYAK

Pros:

I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.

10.0 Wonderful

Dec 2020

KAYAK

Pros:

The comunicación with Manuel and Isabel was very professional and helpful. I definitely will rent a car with them. Thanks

Cons:

N/A

4.0 Mediocre

Nov 2020

KAYAK

Pros:

Yes

Cons:

Make sure the cars fells safe

1 out of 12

Europcar

3.0

Cleanliness

4.1

Comfort

3.9

Pick-up/Drop-off

3.4

Value for money

3.0

2 locations in Guatemala City

Show locations

Locations in Guatemala City

7a Ave. 15-16 Zona 13 Aurora I

Opening times not available

Aeropuerto Internacional La Aurora

Opening times not available

Filters

Reviews

7.9 Good

Jun 2021

KAYAK
Hola, mi amiga y yo estuvimos en Guatemala y rentamos el auto por 3 días, el Kia Forte que recibimos estaba en muy muy malas (golpes y rayones) condiciones pero nos aseguramos de revisar muy bien cada detalle y que ellos lo anotaran en su hoja de control, al final verificaron pero todo estaba en nota. Y me devolvieron el dinero, estaba muy asustada por los comentarios de otros clientes. Pero la clave está en revisar, hacer videos y detallar todo! En mi caso me fue bien.

2.0 Poor

May 2021

KAYAK

Cons:

terrible, they didn't honor the car insurance we have bought along with the car reservation, had to pay them a very expensive car insurance, didn't get the car we were supposed to get, car wasn't that good, our returning flight was going to be delayed a couple hours so when we picked up the car requested to return it a couple hours later and were told that if so we would have to pay an extra day rent

2.0 Poor

May 2021

KAYAK

Pros:

Staff was not helpful, no car when I got there, did no direct to the right place for another car

Cons:

Don’t overbook when you don’t have enough cars

2.0 Poor

May 2021

KAYAK

Cons:

Old and very used car; instead of the US$ 120 as quoted, I ended up with US $ 438! Never Again! DONT RENT THERE!

2.0 Poor

May 2021

KAYAK

Cons:

At Guatemala is the baddest service all around the world they never appeared at desk and couldn’t get the car

2.0 Poor

Apr 2021

KAYAK

Cons:

Very deceptive pricing. Company Would not rent vehicle without purchasing their own insurance, which was more expensive than the cost of the rental itself, and this was not indicated anywhere while making the reservation

1 out of 12

National

9.3

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

9.3

8 locations in Guatemala City

Show locations

Locations in Guatemala City

10 Av 31 71

+502 2217 2100

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday07:30 - 17:30
Sunday00:00 - 00:00

14 Street 7-71 Zone 9

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

7th Avenue 15 45 Zone 9

+502 2201 3122

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 16:00
Sunday00:00 - 00:00

Avenue Hincapie 11 01 Zona 13

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

Boulevard Los Proceres 24 69

+502 2217 2100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Calzada Roosevelt 22 43

+502 2217 2100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

La Aurora Intl Airport

+502 2217 2100

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

La Aurora Intl Airport

+502 2217 2100

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Filters

Reviews

8.0 Very Good

Jan 2023

KAYAK
What I didn't like was the misleading information on the availability of manual transmission vehicles which is what I requested when I made the reservation via Kayak. But when I arrived at the G. City airport to pick up my vehicle on Jan. 20 (presumably with manual transmission), I was told by National staff that they don't have any manual transmission vehicles in their fleet and only rent vehicles with automatic transmission. At that point, it was too late (and would have been prohibitively expensive) to make a last-minute switch from National to another rental agency. In summary, the information on the Kayak web site about the availability of manual transmission vehicles in Guatemala is inaccurate & misleading.

1 out of 1

Enterprise Rent-A-Car

7.8

Cleanliness

8.1

Comfort

7.7

Pick-up/Drop-off

7.7

Value for money

7.8

7 locations in Guatemala City

Show locations

Locations in Guatemala City

10 Av 31-71

+502 2217 2100

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday07:30 - 17:30
Sunday00:00 - 00:00

7th Avenue 15 45 Zone 9

+502 2201 3122

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 16:00
Sunday00:00 - 00:00

Avenue Hincapie 11 01 Zona 13

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

Boulevard Los Proceres 24 69

+502 2217 2100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Calzada Roosevalt 22 43

+502 2217 2100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

La Aurora Intl Airport

+502 2217 2100

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

Las Americas Avenue 9 08

+502 2217 2100

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00

Filters

Reviews

2.0 Poor

Apr 2017

KAYAK

Cons:

EVERYTHING

6.0 Okay

Mar 2017

KAYAK

Cons:

Company is hard to find and off site.

7.6 Good

Jan 2017

KAYAK

Pros:

It was not right at the airport, but close and had shuttle service

Cons:

I got a Insurance from the web page, but when I got to the pick up place, they told my the insurace I buy did not cover the car I rented, so had to get another insurance at the pick up place, and the price doble the cost of the car.

9.2 Wonderful

Nov 2016

KAYAK

Pros:

Friendly staff, great vehicle, no problems at all.

Cons:

i called enterprise to get a quote on a car seat and the rates are different from the website and i was given wrong info, when i showed up they wanted to charge me $12 a day!!! i refused and bought one at a walmart instead. Insurance was forced on me without having the credit card disclosure where it shows i have coverage.

5.6 Fair

Feb 2016

KAYAK

Pros:

Great car, friendly service

Cons:

Showed up 2 hrs early, car not available. Was forced to purchase insurance which was not disclosed in original price

1 out of 2

Hertz

6.5

Cleanliness

6.8

Comfort

6.8

Pick-up/Drop-off

6.6

Value for money

6.2

6 locations in Guatemala City

Show locations

Locations in Guatemala City

1 Ave. 13-22 Zona 10

+502 3274 4411

Monday15:00 - 17:0007:00 - 14:00
Tuesday15:00 - 17:0007:00 - 14:00
Wednesday07:00 - 14:0015:00 - 17:00
Thursday15:00 - 17:0007:00 - 14:00
Friday15:00 - 17:0007:00 - 14:00
Saturday15:00 - 17:0007:00 - 14:00
Sunday15:00 - 17:0007:00 - 14:00

15 Calle 0-31 Zona 10

+502 5400 5314

Monday07:00 - 14:0014:00 - 18:00
Tuesday07:00 - 14:0014:00 - 18:00
Wednesday07:00 - 14:0014:00 - 18:00
Thursday14:00 - 18:0007:00 - 14:00
Friday07:00 - 14:0014:00 - 18:00
Saturday14:00 - 18:0007:00 - 14:00
Sunday14:00 - 18:0007:00 - 14:00

7a Ave 14-84 Zona 13 Aurora I

+502 2314 4444

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00
Sunday07:00 - 14:00

7a Ave. 15-45 Zona 9

+502 3274 4414

Monday14:00 - 18:0007:30 - 17:30
Tuesday14:00 - 18:0007:30 - 17:30
Wednesday14:00 - 18:0007:30 - 17:30
Thursday14:00 - 18:0007:30 - 17:30
Friday14:00 - 18:0007:30 - 17:30
Saturday07:30 - 17:3014:00 - 18:00
Sunday07:30 - 17:3014:00 - 18:00

Av Reforma 14 Calle 0-20 Z 10

+502 2470 3810

Monday14:00 - 18:0007:00 - 14:00
Tuesday07:00 - 14:0014:00 - 18:00
Wednesday14:00 - 18:0007:00 - 14:00
Thursday14:00 - 18:0007:00 - 14:00
Friday07:00 - 14:0014:00 - 18:00
Saturday14:00 - 18:0007:00 - 14:00
Sunday07:00 - 14:0014:00 - 18:00

Finca Nacl La Aurora Zn13

+502 2314 4495

Monday04:30 - 23:00
Tuesday04:30 - 23:00
Wednesday04:30 - 23:00
Thursday04:30 - 23:00
Friday04:30 - 23:00
Saturday04:30 - 23:00
Sunday04:30 - 23:00

Filters

Reviews

10.0 Wonderful

Jan 2022

KAYAK
Checkout and return very smooth and fairly quickly. Good experience.

6.0 Okay

Jan 2022

KAYAK
They didn’t have a car on my reservation fare and they said that wasn’t car available and I had to postpone my pickup to the next day. I had to argument several times until they assumed the responsibility and give a upgrade, so I could have the car at the day of my reservation. Once That was done, the experience on pickup and drop off was totally fine.

4.0 Mediocre

May 2018

KAYAK

Pros:

El precio

Cons:

En la pagina ofrecen un “Fiat 500” ( o similar) pero cuando llegas no solo no está disponible ese auto sino que no tienen ni siquiera uno! Nosotros elegimos ese por nostalgia! Atienden muy lento y muy mal,

2.0 Poor

Oct 2016

KAYAK

Pros:

Nothing to like

Cons:

They where no freindly at all they could not speak English even because it was an international airport,,, or maybe they played that they know any English to try to get u for extra charges this people in Guatemala are thieves be careful spread the world I will do the same on all possible media

8.0 Very Good

Mar 2023

KAYAK
The representative was very pleasant to work with!

2.0 Poor

Nov 2021

KAYAK
When I went to pick up my rented van I was told that they didn’t have any cars available, why they it was confirmed?

1 out of 2

Dollar

5.3

Cleanliness

5.6

Comfort

5.5

Pick-up/Drop-off

5.2

Value for money

5.1

4 locations in Guatemala City

Show locations

Locations in Guatemala City

7 Av 2-68 Zona 13

+502 2385 1311

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00

7a Ave 14-84 Zona 13 Aurora I

+502 2314 4444

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00
Sunday07:00 - 14:00

9a Avenida 14-75 Zona 13

+502 2314 4495

Monday04:30 - 23:00
Tuesday04:30 - 23:00
Wednesday04:30 - 23:00
Thursday04:30 - 23:00
Friday04:30 - 23:00
Saturday04:30 - 23:00
Sunday04:30 - 23:00

Av Reforma 14 Calle 0-20 Z 10

+502 3274 4449

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00
Sunday07:00 - 14:00

Filters

Reviews

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing from the beginig

Cons:

I’m putting a complain online and if it isn’t working I’ll sue the company

4.0 Mediocre

Jan 2020

KAYAK

Cons:

Drop off

2.0 Poor

Sep 2017

KAYAK

Cons:

The car was not at the airport

2.0 Poor

May 2017

KAYAK

Cons:

When we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.

6.4 Okay

Aug 2016

KAYAK

Pros:

There was a person at the airport who was very helpful in arranging a ride to the off-airport location.

Cons:

Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra

1 out of 2

Avis

4.9

Mediocre

20 reviews

Cleanliness

5.3

Comfort

5.1

Pick-up/Drop-off

4.6

Value for money

4.7

2 locations in Guatemala City

Show locations

Locations in Guatemala City

7 Avenida A 3-44, Zona 9

+502 2324 9000

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00
Sunday07:00 - 14:00

Aeropuerto Intl Zona 13

+502 2324 9000

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

Filters

Reviews

2.0 Poor

May 2021

KAYAK

Pros:

The car was ok. tires a little run down. the staff checked in ok.

Cons:

We purchased full collision damage waiver. When actual damage occurred on the car, we drove to avis the same day. told them about the issue and returned the car actually a day early. We were told that the insurance was not going to cover the damage with some week excuse (in fact that we had to immediately inform avis of the accident). There is no good cellular in Guatemala, so we could not call and instead drove to avis immediately. The accident did not involve any other car. ( in fact the roads are narrow and there was no possibility to hang out where we damaged the car (rocks at the side of the road). The car's functionality was not impaired at all. We were told to come back the next day (where we actually took off to return to the US), after the local manager had spoken to his supervisor. We returned the next morning, ready to take the flight. At that point the manager called his supervisor and customer service representative and then told us that the CDW would not cover because we had not immediately called (which was impossible). Needless to say, we will fight line of argumentation. It is just very frustrating to have purchased this kind of "peace of mind" insurance only to find out that the contract seems to be illusory. Will definitely not rent from avis again and very upset about their gamble.

6.8 Okay

Aug 2019

KAYAK

Pros:

Friendly staff

Cons:

Variety of trucks

2.0 Poor

May 2018

KAYAK

Cons:

Ended up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.

2.0 Poor

Jan 2018

KAYAK

Cons:

I reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.

5.2 Fair

Nov 2017

KAYAK

Pros:

Car was clean

Cons:

It wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.

4.0 Mediocre

Jan 2017

KAYAK

Cons:

We arrive on time to Avis with are rental order. They did not had the car we order. Also they did not accepted the car insurance we bought though the order that we did in Kayak. They end up giving us a total new order. Supposedly the car we order was going to be ready in 2 day but nothing.

1 out of 4

Ace

4.6

Mediocre

5 reviews

Cleanliness

5.6

Comfort

5.4

Pick-up/Drop-off

5.0

Value for money

4.9

One location in Guatemala City

Show locations

Locations in Guatemala City

6ta Avenida 14-41 A Zona 13

+502 2445 5656

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

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Reviews

2.0 Poor

Jun 2023

KAYAK
Pickup of vehicle was supposed to be at the airport but was not - had to squeeze into their pickup truck to get over to where the car was, which was not ready. Gave us car on empty, we had to get fuel immediately. Then we had small scratch on side of car and got charged $813 a few weeks later with no communication regarding it, so I will be disputing this. Terrible, would never recommend these guys.

4.0 Mediocre

Jun 2023

KAYAK
There was no agent at the airport counter although I had indicated an arrival time upon reservation. We found someone from another rental company to kindly make a phone call for us to the contact phone number left on a piece of papier at the counter. Someone came to pick us up and drive us to another location which made me uncomfortable since I was with my young niece and the area was unlighted and in a back street, not a main road. The car was banged up and scratch and after less than 10 km, it started acting up (kept slowing down on it's own and starting back up) with lights coming on in the dashboard. We eventually made it to Antigua from Guatemala city and I called Ace. The eventually came to deliver a new car the next evening. It was a compact car (I had rented an intermediate). The Ace agent told me I should make a claim with Kayak.

2.0 Poor

May 2023

KAYAK
I had prepaid the fee for the car rental one month before I came to pick it up and had reserved for a Toyota Camry or equivalent. When I arrived to pick it up at the reserved time I had to wait 1/2 hr and the car given to me is a much smaller Toyota Agra. The car was beat up with a rear bumper falling off and floor mats worn to the chassis. When I confronted them on this they admitted it and promised to deliver to my hotel a Camry ( or comparable car) but never did so. When I returned the car and requested a partial refund they said the manager wasn't available. I feel Kayak shouldn't list this very shady car rental company that falsely advertises.

2.0 Poor

Apr 2023

KAYAK
Booked an automatic but only stick available. Forced me to take insurance. Not in airport, no one at counter. Had to shuttle over

2.0 Poor

Mar 2023

KAYAK
ACE's location as advertised as being at the airport terminal: it is not. The actual location is several blocks away and it is not walkable. Waited over an hour for a shuttle. I had reserved an automatic and was told they only rent manuals. They said they were unable to issue a refund and that I would have to contact the company I booked online with. If you are renting a car in Guatemala City, do not waste your time with this company.

1 out of 2

Economy Rent a Car

4.3

Mediocre

6 reviews

Cleanliness

4.1

Comfort

4.2

Pick-up/Drop-off

4.1

Value for money

4.0

One location in Guatemala City

Show locations

Locations in Guatemala City

Blvd. Principal Aeropuerto Parque de Alquiler de Autos

Opening times not available

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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing. They were closed.

Cons:

They could have had someone at their "24 hour" desk to actually rent a car. We ended up having to rent a car on the spot from another provider at a higher cost.

2.0 Poor

Apr 2021

KAYAK

Pros:

They didn't accept the insurance neither the price I paid on Car Rentals, I had to pay all over for the insurance and the car, another $ 700, and now I am trying to get my refund from Car Rentals.

2.0 Poor

Jan 2021

KAYAK

Cons:

It was a scam they never answered me and then they charged me

6.0 Okay

Dec 2020

KAYAK

Pros:

They actually provided a car unlike EuropCar.

Cons:

I made a booking here after EuropCar turned me away even though I had a reservation. I had already paid and they tried to tell me my rates were wrong and wanted to charge me $550 for my $150 paid reservation. I stuck to the contract, but they wouldn't let me have it without another $55 charge.

2.0 Poor

Aug 2022

KAYAK
They didn’t show up since my rental was for only 2 days. A guy at the airport called the rep (Mayela I guess) who said they are not doing it for only 2 days. I was forced to rent a car with a different company

4.0 Mediocre

May 2022

KAYAK
They gave us a car in bad shape: wasn't clean, windows didn't work, volume knob didn't work, engine had a burnt oil smell and when you turned the wheels had a constant clack noise. Had to return it and claim a different car, but they promised the manager will call back and never did. Lost half-day waiting for the replacement car

1 out of 2

Budget

3.5

Cleanliness

3.7

Comfort

3.7

Pick-up/Drop-off

3.0

Value for money

3.5

4 locations in Guatemala City

Show locations

Locations in Guatemala City

6 Avenida 11-24 Zona 9

+502 2203 2303

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

7 Avenida A 3-44

+502 2324 9000

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00
Sunday07:00 - 14:00

7a Avenida 2-12

+502 2203 2303

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Aeropuerto La Aurora

+502 3041 4653

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

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Reviews

10.0 Wonderful

Aug 2019

KAYAK

Pros:

very friendly staff

4.4 Mediocre

May 2018

KAYAK

Pros:

Car was nice and original quoted value was good.

Cons:

Agent in Guatemala charged over the original quote

2.0 Poor

Apr 2017

KAYAK

Pros:

Nothing

Cons:

They did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.

8.8 Very Good

Apr 2017

KAYAK

Pros:

Car was fine.

Cons:

I hate to have to pay the mandatory insurance in Guatemala when my credit card covers everything in the US. The insurance nearly doubles the price of the rental.

2.0 Poor

Jan 2017

KAYAK

Pros:

I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.

5.2 Fair

Sep 2016

KAYAK

Pros:

Attention when arrived

Cons:

1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.

1 out of 5

Payless

2.5

Cleanliness

2.5

Comfort

2.5

Pick-up/Drop-off

2.5

Value for money

2.5

3 locations in Guatemala City

Show locations

Locations in Guatemala City

15 Calle A 7-62a Zona 13

+502 2261 2571

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

7a Avenida 3-43 Zona 13

+502 2261 2571

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

9 Avenida, Areas As1-6 Y As1-7

+502 2261 2571

Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00

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Reviews

2.0 Poor

Apr 2017

KAYAK

Cons:

Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).

2.0 Poor

Feb 2017

KAYAK

Pros:

The rental price was descent

Cons:

There was a $900 deposit plus mandatory additional insurance, none of this was on the website

3.2 Poor

Jan 2017

KAYAK

Cons:

Extorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.

2.0 Poor

Nov 2016

KAYAK

Cons:

THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR

6.0 Okay

Sep 2016

KAYAK

Pros:

Well they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.

Cons:

Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.

10.0 Wonderful

Sep 2016

KAYAK

Pros:

Thas good

1 out of 3

Thrifty

2.4

Cleanliness

4.6

Comfort

4.0

Pick-up/Drop-off

2.6

Value for money

2.4

One location in Guatemala City

Show locations

Locations in Guatemala City

La Aurora Intl Ap

+502 2379 8747

Monday04:00 - 23:59
Tuesday04:00 - 23:59
Wednesday04:00 - 23:59
Thursday04:00 - 23:59
Friday04:00 - 23:59
Saturday04:00 - 23:59
Sunday04:00 - 23:59

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Reviews

4.0 Mediocre

May 2024

KAYAK
They charge extras for thing already been on vehicle. Pls contact me via email or send me a phone number need to talk to you .

2.0 Poor

May 2024

KAYAK
This was the worst and sketchiest thing I’ve ever used. I’m extremely upset and will not ever use Kayak again for recommending me to them and putting me in danger

3.2 Poor

Feb 2019

KAYAK

Pros:

Vehicle had damage that affected functionality. We had to wait about 2 hours to get the vehicle. Undisclosed insurance requirement was added at check in. Overall poor experience.

Cons:

Be timely. Provide a good product. Be upfront about pricing.

3.6 Poor

Jan 2019

KAYAK

Cons:

The Thrifty agent was not at the pick-up location at the scheduled time. The vehicle (a Mitsubishi sedan) itself performed slowly, and was very sluggish on roads with hills. The vehicle had over 141,000 miles on it, which is probably why it performed poorly. The tires were almost bald. The plastic chip cover on the key ring broke apart and some electronic chips fell out, making it impossible to start the car. This happened the day we had to be at the airport for an outbound flight. We had rented from Thrifty on another occasion, and that vehicle broke down and had to be replaced. It also had one broken headlight bulb that had to be replaced. Adios Thrifty.

2.8 Poor

Apr 2017

KAYAK

Cons:

Brakes barely worked. We waited about 40 minutes after arriving for the car to b ready. Car was ugly and beat up.

2.0 Poor

Feb 2017

KAYAK

Pros:

Big rip off and really old car

Cons:

Everything

1 out of 3

NextCar

10.0

Wonderful

No reviews available

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Guatemala City

Locations in Guatemala City

7 av 15 Calle A 6-60

+502 2261 3628

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Filters

No reviews available

Guatemala Rent A Car

2.0

Poor

No reviews available

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

7 locations in Guatemala City

Locations in Guatemala City

19 Avenida 11-43- Zona 15

Opening times not available

5//54, 12 Calle

Opening times not available

7 Avenida 3-78

Opening times not available

Avenida Petapa 22-29

+502 2208 9000

Opening times not available

Boulevard San Cristobal - Centro Comercial

Opening times not available

Guatemala City airport

+502 2208 9012

Opening times not available

Zona 9

+502 2208 9020

Opening times not available

Filters

No reviews available

keddy by Europcar

6.2

Okay

No reviews available

One location in Guatemala City

Locations in Guatemala City

Guatemala Airport

Opening times not available

Filters

No reviews available

Fox

5.4

Fair

No reviews available

One location in Guatemala City

Locations in Guatemala City

Europcar, 9 A Av 45 71 Z 13

+502 1800 225 4369

Opening times not available

Filters

No reviews available

Right Cars

4.4

Mediocre

No reviews available

One location in Guatemala City

Locations in Guatemala City

Central America, 9 Avenida 14-75

+502 5050 6027

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

MEXRENTACAR

4.3

Mediocre

No reviews available

2 locations in Guatemala City

Locations in Guatemala City

9a Avenue 14-75

+502 2329 9012

Opening times not available

La Aurora Guatemala International Airport, Primer Nivel

Opening times not available

Filters

No reviews available

FlexWays

2.0

Poor

No reviews available

2 locations in Guatemala City

Locations in Guatemala City

Aeropuerto Internacional La Aurora (Guatemala) C.A. (GUA)

Opening times not available

Ciudad de, 15 Calle C 7-16, Cdad. de Guatemala , Guatemala

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

2 locations in Guatemala City

Locations in Guatemala City

7th Avenue 15-45 Zone 9

Opening times not available

Avenue Hincapie 11-01 Zona 13

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Guatemala City

Locations in Guatemala City

Aeropuerto Internacional La Aurora

+86 10 6064 1387

Opening times not available

Filters

No reviews available

176 travellers who rented a car in Guatemala City gave the car agency they used an average rating of 5.3

Car hire locations in or near Guatemala City

Good to know

Most popular car type

Full-size

When to book a car hire in Guatemala City

Average daily price per month
Car hire prices as pick-up date approaches

Guatemala City car hire information

Pick-up locationGuatemala City
Car types
Hire locations67
Airport locations23